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arXiv · 1606.02603

Robot-stated limitations but not intentions promote user assistance

David Cameron·Ee Jing Loh·Adriel Chua·Emily Collins·Jonathan M. Aitken·James Law
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Abstract

Human-Robot-Interaction (HRI) research is typically built around the premise that the robot serves to assist a human in achieving a human-led goal or shared task. However, there are many circumstances during HRI in which a robot may need the assistance of a human in shared tasks or to achieve goals. We use the ROBO-GUIDE model as a case study, and insights from social psychology, to examine how a robot's personality can impact on user cooperation. A study of 364 participants indicates that individuals may prefer to use likable social robots ahead of those designed to appear more capable; this outcome reflects known social decisions in human interpersonal relationships. This work further demonstrates the value of social psychology in developing social robots and exploring HRI.

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David Cameron, Ee Jing Loh, Adriel Chua, Emily Collins, Jonathan M. Aitken, James Law. 2016-06-08. Robot-stated limitations but not intentions promote user assistance. https://arxiv.org/abs/1606.02603

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