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arXiv · 1610.02228

Project ACT: Social Media Analytics in Disaster Response

Wanita Sherchan·Shaila Pervin·Christopher J. Butler·Jennifer C. Lai
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Abstract

In large-scale emergencies social media has become a key source of information for public awareness, government authorities and relief agencies. However, the sheer volume of data and the low signal-to- noise ratio limit the effectiveness and the efficiency of using social media as an intelligence resource. We describe Australian Crisis Tracker (ACT), a tool designed for agencies responding to large- scale emergency events, to facilitate the understanding of critical information in Twitter. ACT was piloted by the Australian Red Cross (ARC) during the 2013-2014 Australian bushfires season. Video is available at: https://www.youtube.com/watch?v=Y-1rtNFqQbE

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Wanita Sherchan, Shaila Pervin, Christopher J. Butler, Jennifer C. Lai. 2016-10-07. Project ACT: Social Media Analytics in Disaster Response. https://arxiv.org/abs/1610.02228

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