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arXiv · 1705.08501

Characteristics of On-time and Late Reward Delivery Projects

Thanh Tran·Kyumin Lee
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Abstract

The crowdfunding market size has increased exponentially, reaching tens of billions of dollars and showing the popularity of crowdfunding. However, according to Kickstarter, 35% backers did not receive rewards on time. To maintain the trust between creators and backers, and sustain the crowdfunding business growth, it is crucial to understand how on-time and late reward delivery projects are different. In this paper, we analyze characteristics of on-time and late reward delivery projects, especially, focusing on project descriptions, creator profiles, and activeness and linguistic patterns of creators and backers. Our analysis reveals that the less complicated a project is and more actively a creator responds to backers, the higher an on-time reward delivery probability is. It shows there are significant differences between on-time and late reward delivery projects.

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Thanh Tran, Kyumin Lee. 2017-05-21. Characteristics of On-time and Late Reward Delivery Projects. https://arxiv.org/abs/1705.08501

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