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arXiv · 1909.08839

Towards humane digitization: a wellbeing-driven process of personas creation

Irawan Nurhas·Jan Pawlowski·Stefan Geisler
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Abstract

Digital transformation is a process of digitizing the working and living environment in which people are at the center of digitization. In this paper, we present a personas-based guideline for system developers on how the humanization of digital transformation integrates into the design process. The proposed guideline uses the positive personas from the beginning as a basis for the transformation of the working environment into the digital form. We used the literature research as a preliminary study for the process of wellbeing-driven digital transformation design, consisting of questions for structuring the required information in the positive personas as well as a potential method that could be integrated into the wellbeing-based design process.

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Irawan Nurhas, Jan Pawlowski, Stefan Geisler. 2019-09-19. Towards humane digitization: a wellbeing-driven process of personas creation. https://doi.org/10.1145/3328243.3328247

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