arXiv · 1911.12474
Qini-based Uplift Regression
Abstract
Uplift models provide a solution to the problem of isolating the marketing effect of a campaign. For customer churn reduction, uplift models are used to identify the customers who are likely to respond positively to a retention activity only if targeted, and to avoid wasting resources on customers that are very likely to switch to another company. We introduce a Qini-based uplift regression model to analyze a large insurance company's retention marketing campaign. Our approach is based on logistic regression models. We show that a Qini-optimized uplift model acts as a regularizing factor for uplift, much as a penalized likelihood model does for regression. This results in interpretable parsimonious models with few relevant xplanatory variables. Our results show that performing Qini-based parameters estimation significantly improves the uplift models performance.
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Mouloud Belbahri, Alejandro Murua, Olivier Gandouet, Vahid Partovi Nia. 2019-11-28. Qini-based Uplift Regression. https://arxiv.org/abs/1911.12474
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