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arXiv · 2001.02639

On the Evaluation of Intelligent Process Automation

Deborah Ferreira·Julia Rozanova·Krishna Dubba·Dell Zhang·Andre Freitas
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Abstract

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by systems and use cases, lacking a more formal definition of the task and its assessment. This paper aims to address this gap by providing a formalisation of IPA and by proposing specific metrics to support the empirical evaluation of IPA systems. This work also compares and contrasts IPA against related tasks such as end-user programming and program synthesis.

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Deborah Ferreira, Julia Rozanova, Krishna Dubba, Dell Zhang, Andre Freitas. 2020-01-08. On the Evaluation of Intelligent Process Automation. https://arxiv.org/abs/2001.02639

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