arXiv · 2001.04612
Nudge for Deliberativeness: How Interface Features Influence Online Discourse
Abstract
Cognitive load is a significant challenge to users for being deliberative. Interface design has been used to mitigate this cognitive state. This paper surveys literature on the anchoring effect, partitioning effect and point-of-choice effect, based on which we propose three interface nudges, namely, the word-count anchor, partitioning text fields, and reply choice prompt. We then conducted a 2*2*2 factorial experiment with 80 participants (10 for each condition), testing how these nudges affect deliberativeness. The results showed a significant positive impact of the word-count anchor. There was also a significant positive impact of the partitioning text fields on the word count of response. The reply choice prompt showed a surprisingly negative affect on the quantity of response, hinting at the possibility that the reply choice prompt induces a fear of evaluation, which could in turn dampen the willingness to reply.
Explore related subjects
Keep this discovery
Explore connections, maps & timelines
Sanju Menon, Weiyu Zhang, Simon T. Perrault. 2020-01-14. Nudge for Deliberativeness: How Interface Features Influence Online Discourse. https://doi.org/10.1145/3313831.3376646
Cite the original work for its findings. Save a collection to share your selection of sources.