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arXiv · 2101.05425

A Perspective-Based Understanding of Project Success

Laurie McLeod·Bill Doolin·Stephen G. MacDonell
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Abstract

Answering the call for alternative approaches to researching project management, we explore the evaluation of project success from a subjectivist perspective. An in-depth, longitudinal case study of information systems development in a large manufacturing company was used to investigate how various project stakeholders subjectively perceived the project outcome and what evaluation criteria they drew on in doing so. A conceptual framework is developed for understanding and analyzing evaluations of project success, both formal and informal. The framework highlights how different stakeholder perspectives influence the perceived outcome(s) of a project, and how project evaluations may differ between stakeholders and across time.

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Laurie McLeod, Bill Doolin, Stephen G. MacDonell. 2021-01-14. A Perspective-Based Understanding of Project Success. https://doi.org/10.1002/pmj.21290

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