Fairness Perceptions of Algorithmic Decision-Making: A Systematic Review of the Empirical Literature

Abstract

Algorithmic decision-making (ADM) increasingly shapes people's daily lives. Given that such autonomous systems can cause severe harm to individuals and social groups, fairness concerns have arisen. A human-centric approach demanded by scholars and policymakers requires taking people's fairness perceptions into account when designing and implementing ADM. We provide a comprehensive, systematic literature review synthesizing the existing empirical insights on perceptions of algorithmic fairness from 39 empirical studies spanning multiple domains and scientific disciplines. Through thorough coding, we systemize the current empirical literature along four dimensions: (a) algorithmic predictors, (b) human predictors, (c) comparative effects (human decision-making vs. algorithmic decision-making), and (d) consequences of ADM. While we identify much heterogeneity around the theoretical concepts and empirical measurements of algorithmic fairness, the insights come almost exclusively from Western-democratic contexts. By advocating for more interdisciplinary research adopting a society-in-the-loop framework, we hope our work will contribute to fairer and more responsible ADM.