Efficient Retail Video Annotation: A Robust Key Frame Generation Approach for Product and Customer Interaction Analysis

Abstract

Accurate video annotation plays a vital role in modern retail applications, including customer behavior analysis, product interaction detection, and in-store activity recognition. However, conventional annotation methods heavily rely on time-consuming manual labeling by human annotators, introducing non-robust frame selection and increasing operational costs. To address these challenges in the retail domain, we propose a deep learning-based approach that automates key-frame identification in retail videos and provides automatic annotations of products and customers. Our method leverages deep neural networks to learn discriminative features by embedding video frames and incorporating object detection-based techniques tailored for retail environments. Experimental results showcase the superiority of our approach over traditional methods, achieving accuracy comparable to human annotator labeling while enhancing the overall efficiency of retail video annotation. Remarkably, our approach leads to an average of 2 times cost savings in video annotation. By allowing human annotators to verify/adjust less than 5% of detected frames in the video dataset, while automating the annotation process for the remaining frames without reducing annotation quality, retailers can significantly reduce operational costs. The automation of key-frame detection enables substantial time and effort savings in retail video labeling tasks, proving highly valuable for diverse retail applications such as shopper journey analysis, product interaction detection, and in-store security monitoring.