Minimizing Human Intervention in Online Classification

Abstract

Training or fine-tuning large language model (LLM)-based systems often requires costly human feedback, yet there is limited understanding of how to minimize such intervention while maintaining strong error guarantees. We study this problem for LLM-based classification systems in an active learning framework: an agent sequentially labels $d$-dimensional query embeddings drawn i.i.d. from an unknown distribution by either calling a costly expert or guessing with no feedback, with the goal of minimizing regret relative to an oracle with free expert access. When the horizon $T$ is at least exponential in the embedding dimension $d$, the geometry of the class regions can be learned. In this regime, we propose the Conservative Hull-based Classifier (CHC), which maintains convex hulls of expert-labeled queries and calls the expert when a query lands outside all known hulls. CHC attains $\mathcal{O}(\log^d T)$ regret in $T$ and is minimax optimal for $d=1$. Otherwise, the geometry cannot be reliably learned in general. We show that for queries drawn from a subgaussian mixture and $T \le e^d$, a Center-based Classifier (CC) achieves regret proportional to $N\log{N}$ where $N$ is the number of labels. To bridge these regimes, we introduce the Generalized Hull-based Classifier (GHC), a practical extension of CHC that enables more aggressive guessing via a tunable parameter. Our approach is validated on real-world question-answering datasets using state-of-the-art text embedding models.