Clinical Validation of Medical-based Large Language Model Chatbots on Ophthalmic Patient Queries with LLM-based Evaluation

Abstract

Domain specific large language models are increasingly used to support patient education, triage, and clinical decision making in ophthalmology, making rigorous evaluation essential to ensure safety and accuracy. This study evaluated four small medical LLMs Meerkat-7B, BioMistral-7B, OpenBioLLM-8B, and MedLLaMA3-v20 in answering ophthalmology related patient queries and assessed the feasibility of LLM based evaluation against clinician grading. In this cross sectional study, 180 ophthalmology patient queries were answered by each model, generating 2160 responses. Models were selected for parameter sizes under 10 billion to enable resource efficient deployment. Responses were evaluated by three ophthalmologists of differing seniority and by GPT-4-Turbo using the S.C.O.R.E. framework assessing safety, consensus and context, objectivity, reproducibility, and explainability, with ratings assigned on a five point Likert scale. Agreement between LLM and clinician grading was assessed using Spearman rank correlation, Kendall tau statistics, and kernel density estimate analyses. Meerkat-7B achieved the highest performance with mean scores of 3.44 from Senior Consultants, 4.08 from Consultants, and 4.18 from Residents. MedLLaMA3-v20 performed poorest, with 25.5 percent of responses containing hallucinations or clinically misleading content, including fabricated terminology. GPT-4-Turbo grading showed strong alignment with clinician assessments overall, with Spearman rho of 0.80 and Kendall tau of 0.67, though Senior Consultants graded more conservatively. Overall, medical LLMs demonstrated potential for safe ophthalmic question answering, but gaps remained in clinical depth and consensus, supporting the feasibility of LLM based evaluation for large scale benchmarking and the need for hybrid automated and clinician review frameworks to guide safe clinical deployment.