AI Fact-Checking in the Wild: A Field Evaluation of LLM-Written Community Notes on X

Abstract

Large language models (LLMs) show promising capabilities for fact-checking, yet prior work evaluates them only in controlled offline settings using benchmarks or crowdworker judgments. Success in real-world fact-checking depends also on how content is judged within a live platform environment. We present the first field evaluation of LLM fact-checking deployed on a live social media platform, testing performance directly through X Community Notes' "AI writer" feature over a three-month period. Our LLM writer, a multi-step pipeline that handles multimodal content, conducts web and platform-native search, and writes contextual notes, was deployed to write 1,614 notes on 1,597 tweets and compared against 1,332 human-written notes on the same tweets using 108,169 ratings from 42,521 raters. Direct comparison of note-level platform outcomes is complicated by differences in submission timing and exposure between LLM and human notes; we therefore pursue two analysis strategies: a rating-level analysis modeling individual rater evaluations, and a note-level analysis that relies on common raters who rated all notes on the same post. Rating-level analysis shows that LLM notes receive more positive ratings than human notes across raters with different political viewpoints, and note-level analysis shows LLM notes achieve significantly higher helpfulness scores among common raters. Rater-provided tags suggest that people consider LLM notes to use more neutral language and cite better sources. These findings provide field evidence that LLMs can contribute broadly helpful fact-checking notes at scale, while showing that their evaluation is shaped by platform dynamics absent from controlled offline settings.