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Adian Liusie

Publications and source records attributed to Adian Liusie.

21 records · Page 2Linked to original sources

World Knowledge in Multiple Choice Reading Comprehension

Recently it has been shown that without any access to the contextual passage, multiple choice reading comprehension (MCRC) systems are able to answer questions significantly better than random on average. These systems use their accumulated "world knowledge" to directly answer questions, rather than using information from the passage. This paper examines the possibility of exploiting this observation as a tool for test designers to ensure that the use of "world knowledge" is acceptable for a particular set of questions. We propose information-theory based metrics that enable the level of "world knowledge" exploited by systems to be assessed. Two metrics are described: the expected number of options, which measures whether a passage-free system can identify the answer a question using world knowledge; and the contextual mutual information, which measures the importance of context for a given question. We demonstrate that questions with low expected number of options, and hence answerable by the shortcut system, are often similarly answerable by humans without context. This highlights that the general knowledge 'shortcuts' could be equally used by exam candidates, and that our proposed metrics may be helpful for future test designers to monitor the quality of questions.

cs.CL↗

Who Needs Decoders? Efficient Estimation of Sequence-level Attributes

State-of-the-art sequence-to-sequence models often require autoregressive decoding, which can be highly expensive. However, for some downstream tasks such as out-of-distribution (OOD) detection and resource allocation, the actual decoding output is not needed just a scalar attribute of this sequence. In these scenarios, where for example knowing the quality of a system's output to predict poor performance prevails over knowing the output itself, is it possible to bypass the autoregressive decoding? We propose Non-Autoregressive Proxy (NAP) models that can efficiently predict general scalar-valued sequence-level attributes. Importantly, NAPs predict these metrics directly from the encodings, avoiding the expensive autoregressive decoding stage. We consider two sequence-to-sequence task: Machine Translation (MT); and Automatic Speech Recognition (ASR). In OOD for MT, NAPs outperform a deep ensemble while being significantly faster. NAPs are also shown to be able to predict performance metrics such as BERTScore (MT) or word error rate (ASR). For downstream tasks, such as data filtering and resource optimization, NAPs generate performance predictions that outperform predictive uncertainty while being highly inference efficient.

cs.LG↗

Rewarding Chatbots for Real-World Engagement with Millions of Users

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can struggle to retain users. This work investigates the development of social chatbots that prioritize user engagement to enhance retention, specifically examining the use of human feedback to efficiently develop highly engaging chatbots. The proposed approach uses automatic pseudo-labels collected from user interactions to train a reward model that can be used to reject low-scoring sample responses generated by the chatbot model at inference time. Intuitive evaluation metrics, such as mean conversation length (MCL), are introduced as proxies to measure the level of engagement of deployed chatbots. A/B testing on groups of 10,000 new daily chatbot users on the Chai Research platform shows that this approach increases the MCL by up to 70%, which translates to a more than 30% increase in user retention for a GPT-J 6B model. Future work aims to use the reward model to realise a data fly-wheel, where the latest user conversations can be used to alternately fine-tune the language model and the reward model.

cs.CL↗