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Alberto Rodrigues da Silva

Publications and source records attributed to Alberto Rodrigues da Silva.

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The Landscape of Generative AI in Information Systems: A Synthesis of Secondary Reviews and Research Agendas

The post-ChatGPT surge has rapidly reframed IS research and practice. As organizations and society grapple with GenAI adoption, a body of secondary studies and research agendas has emerged to synthesize early evidence and chart directions for future inquiry. This study reviews secondary and roadmap papers to synthesize the state of knowledge on GenAI's benefits and challenges in IS, and to identify future research directions. We performed a systematic search across Scopus, WoS, and eAIS for publications from 2023 onwards. Following a rigorous, multi-stage screening process, we selected a final set of 28 papers for analysis using bibliometric mapping and thematic analysis. We also conducted a quality assessment of all sources to gauge confidence in each source's contribution to the findings. GenAI offers transformative potential to drive productivity, accelerate innovation, personalize services, and democratize access to expertise. However, its adoption is constrained by interrelated challenges: technical unreliability, societal-ethical risks, and a governance vacuum. Interpreted through a socio-technical lens, our findings reveal a persistent misalignment between GenAI's fast-evolving technical subsystem and the slower-adapting social subsystem, positioning IS research as critical for achieving joint optimization. To bridge this gap, we propose a research agenda that reorients IS scholarship from analyzing impacts toward actively shaping the co-evolution of technical capabilities with organizational routines, societal values, and regulatory institutions: emphasizing hybrid human-AI ensembles, situated validation, design principles for probabilistic systems, and adaptive governance. For practitioners and policymakers, responsible adoption requires balancing automation with human augmentation alongside transparent governance and adaptive regulations to ensure broadly shared benefits.

cs.CY

Validation of Rigorous Requirements Specifications and Document Automation with the ITLingo RSL Language

Despite being an essential step in software development, writing requirements specifications is frequently performed in natural language, leading to issues like inconsistency, incompleteness, or ambiguity. The ITLingo initiative has introduced a requirements specification language named RSL to enhance the rigor and consistency of technical documentation. On the other hand, natural language processing (NLP) is a field that has been supporting the automatic analysis of requirements by helping to detect issues that may be difficult to see during a manual review. Once the requirements specifications are validated, it is important to automate the generation of documents for these specifications to reduce manual work, reduce errors, and to produce documentation in multiple formats that are more easily reusable or recognized by the different stakeholders. This paper reviews existing research and tools in the fields of requirements validation and document automation. We propose to extend RSL with validation of specifications based on customized checks, and on linguistic rules dynamically defined in the RSL itself. In addition, we also propose the automatic generation of documents from these specifications to JSON, TXT, or other file formats using template files. We use a fictitious business information system to support the explanation and to demonstrate how these validation checks can assist in writing better requirements specifications and then generate documents in multiple formats based on them. Finally, we evaluate the usability of the proposed validation and document automation approach through a user session.

cs.SE

Controlled Natural Languages for Specifying Business Intelligence Applications

This study examines the use of controlled natural languages (CNLs) to specify business intelligence (BI) application requirements. Two varieties of CNLs, CNL-BI and ITLingo ASL (ASL), were employed. A hypothetical BI application, MEDBuddy-BI, was developed for the National Health Service (NHS) to demonstrate how the languages can be used. MEDBuddy-BI leverages patient data, including interactions and appointments, to improve healthcare services. The research outlines the application of CNL-BI and ASL in BI. It details how these languages effectively describe complex data, user interfaces, and various BI application functions. Using the MEDBuddy-BI running example.

cs.SE

Data analysis and visualization techniques for project tracking: Experiences with the ITLingo-Cloud Platform

Considering the market's competitiveness and the complexity of organizations and projects, analyzing data is crucial to decision support on software development and project management processes. These practices are essential to increase performance, reduce costs and risks of failure, and guarantee the quality of results, keeping the work organized and controlled. ITLingo-Cloud is a multi-organization and multi-workspace collaborative platform to manage and analyze data that can support translating project performance knowledge into improved decision-making. This platform allows users to quickly set up their environment, manage workspaces and technical documentation, and analyze and observe statistics to aid both technical and business decisions. ITLingo-Cloud supports multiple technologies and languages, promotes data synchronization with templates and reusable libraries, as well as automation tasks, namely automatic data extraction, automatic validation, or document automation. The usability of ITLingo-Cloud was recently evaluated with two experiments and discussed with other related approaches.

cs.IR

ITLingo Research Initiative in 2022

Several surveys and studies have noticed that cost, and quality problems result from mistakes that occurred in the early phases of the projects, for instance: poor definition of the project vision and respective value for the organization; misalignment between IT and business resources; failures in project management practices; or poor and low-quality technical documentation. These facts have emphasized the need for improving socio-technical disciplines such as project management, enterprise architecture, requirements engineering, or system design. These studies also noted the need to reduce the efforts involved in traditional development processes, for example, by automating some human-intensive and error-prone tasks. This article presents the scientific project we have conducted in these last years named "ITLingo". ITLingo is a research initiative that has proposed new languages, tools, and techniques to support users to improve such practices, mainly related to those disciplines. ITLingo users are IT engineers and managers in multiple roles like project managers, enterprise architects, business analysts, system architects, requirements engineers, or even system developers. The article describes the innovative nature of the activities carried out under the ITLingo umbrella and identifies future and open challenges.

cs.SE