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Aldo Lipani

Publications and source records attributed to Aldo Lipani.

32 records · Page 2Linked to original sources

A Survey on Asking Clarification Questions Datasets in Conversational Systems

The ability to understand a user's underlying needs is critical for conversational systems, especially with limited input from users in a conversation. Thus, in such a domain, Asking Clarification Questions (ACQs) to reveal users' true intent from their queries or utterances arise as an essential task. However, it is noticeable that a key limitation of the existing ACQs studies is their incomparability, from inconsistent use of data, distinct experimental setups and evaluation strategies. Therefore, in this paper, to assist the development of ACQs techniques, we comprehensively analyse the current ACQs research status, which offers a detailed comparison of publicly available datasets, and discusses the applied evaluation metrics, joined with benchmarks for multiple ACQs-related tasks. In particular, given a thorough analysis of the ACQs task, we discuss a number of corresponding research directions for the investigation of ACQs as well as the development of conversational systems.

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Towards Asking Clarification Questions for Information Seeking on Task-Oriented Dialogues

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task. To provide accurate and personalized task-oriented information seeking results, task-oriented dialogue systems need to address two potential issues: 1) users' inability to describe their complex information needs in their requests; and 2) ambiguous/missing information the system has about the users. In this paper, we propose a new Multi-Attention Seq2Seq Network, named MAS2S, which can ask questions to clarify the user's information needs and the user's profile in task-oriented information seeking. We also extend an existing dataset for task-oriented information seeking, leading to the \ourdataset which contains about 100k task-oriented information seeking dialogues that are made publicly available\footnote{Dataset and code is available at \href{https://github.com/sweetalyssum/clarit}{https://github.com/sweetalyssum/clarit}.}. Experimental results on \ourdataset show that MAS2S outperforms baselines on both clarification question generation and answer prediction.

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When and What to Ask Through World States and Text Instructions: IGLU NLP Challenge Solution

In collaborative tasks, effective communication is crucial for achieving joint goals. One such task is collaborative building where builders must communicate with each other to construct desired structures in a simulated environment such as Minecraft. We aim to develop an intelligent builder agent to build structures based on user input through dialogue. However, in collaborative building, builders may encounter situations that are difficult to interpret based on the available information and instructions, leading to ambiguity. In the NeurIPS 2022 Competition NLP Task, we address two key research questions, with the goal of filling this gap: when should the agent ask for clarification, and what clarification questions should it ask? We move towards this target with two sub-tasks, a classification task and a ranking task. For the classification task, the goal is to determine whether the agent should ask for clarification based on the current world state and dialogue history. For the ranking task, the goal is to rank the relevant clarification questions from a pool of candidates. In this report, we briefly introduce our methods for the classification and ranking task. For the classification task, our model achieves an F1 score of 0.757, which placed the 3rd on the leaderboard. For the ranking task, our model achieves about 0.38 for Mean Reciprocal Rank by extending the traditional ranking model. Lastly, we discuss various neural approaches for the ranking task and future direction.

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Evaluation Metrics for Measuring Bias in Search Engine Results

Search engines decide what we see for a given search query. Since many people are exposed to information through search engines, it is fair to expect that search engines are neutral. However, search engine results do not necessarily cover all the viewpoints of a search query topic, and they can be biased towards a specific view since search engine results are returned based on relevance, which is calculated using many features and sophisticated algorithms where search neutrality is not necessarily the focal point. Therefore, it is important to evaluate the search engine results with respect to bias. In this work we propose novel web search bias evaluation measures which take into account the rank and relevance. We also propose a framework to evaluate web search bias using the proposed measures and test our framework on two popular search engines based on 57 controversial query topics such as abortion, medical marijuana, and gay marriage. We measure the stance bias (in support or against), as well as the ideological bias (conservative or liberal). We observe that the stance does not necessarily correlate with the ideological leaning, e.g. a positive stance on abortion indicates a liberal leaning but a positive stance on Cuba embargo indicates a conservative leaning. Our experiments show that neither of the search engines suffers from stance bias. However, both search engines suffer from ideological bias, both favouring one ideological leaning to the other, which is more significant from the perspective of polarisation in our society.

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Attention-based Ingredient Phrase Parser

As virtual personal assistants have now penetrated the consumer market, with products such as Siri and Alexa, the research community has produced several works on task-oriented dialogue tasks such as hotel booking, restaurant booking, and movie recommendation. Assisting users to cook is one of these tasks that are expected to be solved by intelligent assistants, where ingredients and their corresponding attributes, such as name, unit, and quantity, should be provided to users precisely and promptly. However, existing ingredient information scraped from the cooking website is in the unstructured form with huge variation in the lexical structure, for example, '1 garlic clove, crushed', and '1 (8 ounce) package cream cheese, softened', making it difficult to extract information exactly. To provide an engaged and successful conversational service to users for cooking tasks, we propose a new ingredient parsing model that can parse an ingredient phrase of recipes into the structure form with its corresponding attributes with over 0.93 F1-score. Experimental results show that our model achieves state-of-the-art performance on AllRecipes and Food.com datasets.

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Learning to Execute Actions or Ask Clarification Questions

Collaborative tasks are ubiquitous activities where a form of communication is required in order to reach a joint goal. Collaborative building is one of such tasks. We wish to develop an intelligent builder agent in a simulated building environment (Minecraft) that can build whatever users wish to build by just talking to the agent. In order to achieve this goal, such agents need to be able to take the initiative by asking clarification questions when further information is needed. Existing works on Minecraft Corpus Dataset only learn to execute instructions neglecting the importance of asking for clarifications. In this paper, we extend the Minecraft Corpus Dataset by annotating all builder utterances into eight types, including clarification questions, and propose a new builder agent model capable of determining when to ask or execute instructions. Experimental results show that our model achieves state-of-the-art performance on the collaborative building task with a substantial improvement. We also define two new tasks, the learning to ask task and the joint learning task. The latter consists of solving both collaborating building and learning to ask tasks jointly.

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StepGame: A New Benchmark for Robust Multi-Hop Spatial Reasoning in Texts

Inferring spatial relations in natural language is a crucial ability an intelligent system should possess. The bAbI dataset tries to capture tasks relevant to this domain (task 17 and 19). However, these tasks have several limitations. Most importantly, they are limited to fixed expressions, they are limited in the number of reasoning steps required to solve them, and they fail to test the robustness of models to input that contains irrelevant or redundant information. In this paper, we present a new Question-Answering dataset called StepGame for robust multi-hop spatial reasoning in texts. Our experiments demonstrate that state-of-the-art models on the bAbI dataset struggle on the StepGame dataset. Moreover, we propose a Tensor-Product based Memory-Augmented Neural Network (TP-MANN) specialized for spatial reasoning tasks. Experimental results on both datasets show that our model outperforms all the baselines with superior generalization and robustness performance.

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Dynamic Schema Graph Fusion Network for Multi-Domain Dialogue State Tracking

Dialogue State Tracking (DST) aims to keep track of users' intentions during the course of a conversation. In DST, modelling the relations among domains and slots is still an under-studied problem. Existing approaches that have considered such relations generally fall short in: (1) fusing prior slot-domain membership relations and dialogue-aware dynamic slot relations explicitly, and (2) generalizing to unseen domains. To address these issues, we propose a novel \textbf{D}ynamic \textbf{S}chema \textbf{G}raph \textbf{F}usion \textbf{Net}work (\textbf{DSGFNet}), which generates a dynamic schema graph to explicitly fuse the prior slot-domain membership relations and dialogue-aware dynamic slot relations. It also uses the schemata to facilitate knowledge transfer to new domains. DSGFNet consists of a dialogue utterance encoder, a schema graph encoder, a dialogue-aware schema graph evolving network, and a schema graph enhanced dialogue state decoder. Empirical results on benchmark datasets (i.e., SGD, MultiWOZ2.1, and MultiWOZ2.2), show that DSGFNet outperforms existing methods.

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Towards More Accountable Search Engines: Online Evaluation of Representation Bias

Information availability affects people's behavior and perception of the world. Notably, people rely on search engines to satisfy their need for information. Search engines deliver results relevant to user requests usually without being or making themselves accountable for the information they deliver, which may harm people's lives and, in turn, society. This potential risk urges the development of evaluation mechanisms of bias in order to empower the user in judging the results of search engines. In this paper, we give a possible solution to measuring representation bias with respect to societal features for search engines and apply it to evaluating the gender representation bias for Google's Knowledge Graph Carousel for listing occupations.

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A Baseline for Shapley Values in MLPs: from Missingness to Neutrality

Deep neural networks have gained momentum based on their accuracy, but their interpretability is often criticised. As a result, they are labelled as black boxes. In response, several methods have been proposed in the literature to explain their predictions. Among the explanatory methods, Shapley values is a feature attribution method favoured for its robust theoretical foundation. However, the analysis of feature attributions using Shapley values requires choosing a baseline that represents the concept of missingness. An arbitrary choice of baseline could negatively impact the explanatory power of the method and possibly lead to incorrect interpretations. In this paper, we present a method for choosing a baseline according to a neutrality value: as a parameter selected by decision-makers, the point at which their choices are determined by the model predictions being either above or below it. Hence, the proposed baseline is set based on a parameter that depends on the actual use of the model. This procedure stands in contrast to how other baselines are set, i.e. without accounting for how the model is used. We empirically validate our choice of baseline in the context of binary classification tasks, using two datasets: a synthetic dataset and a dataset derived from the financial domain.

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Mitigating the Position Bias of Transformer Models in Passage Re-Ranking

Supervised machine learning models and their evaluation strongly depends on the quality of the underlying dataset. When we search for a relevant piece of information it may appear anywhere in a given passage. However, we observe a bias in the position of the correct answer in the text in two popular Question Answering datasets used for passage re-ranking. The excessive favoring of earlier positions inside passages is an unwanted artefact. This leads to three common Transformer-based re-ranking models to ignore relevant parts in unseen passages. More concerningly, as the evaluation set is taken from the same biased distribution, the models overfitting to that bias overestimate their true effectiveness. In this work we analyze position bias on datasets, the contextualized representations, and their effect on retrieval results. We propose a debiasing method for retrieval datasets. Our results show that a model trained on a position-biased dataset exhibits a significant decrease in re-ranking effectiveness when evaluated on a debiased dataset. We demonstrate that by mitigating the position bias, Transformer-based re-ranking models are equally effective on a biased and debiased dataset, as well as more effective in a transfer-learning setting between two differently biased datasets.

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A Multilinear Sampling Algorithm to Estimate Shapley Values

Shapley values are great analytical tools in game theory to measure the importance of a player in a game. Due to their axiomatic and desirable properties such as efficiency, they have become popular for feature importance analysis in data science and machine learning. However, the time complexity to compute Shapley values based on the original formula is exponential, and as the number of features increases, this becomes infeasible. Castro et al. [1] developed a sampling algorithm, to estimate Shapley values. In this work, we propose a new sampling method based on a multilinear extension technique as applied in game theory. The aim is to provide a more efficient (sampling) method for estimating Shapley values. Our method is applicable to any machine learning model, in particular for either multi-class classifications or regression problems. We apply the method to estimate Shapley values for multilayer perceptrons (MLPs) and through experimentation on two datasets, we demonstrate that our method provides more accurate estimations of the Shapley values by reducing the variance of the sampling statistics.

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Predicting Engagement in Video Lectures

The explosion of Open Educational Resources (OERs) in the recent years creates the demand for scalable, automatic approaches to process and evaluate OERs, with the end goal of identifying and recommending the most suitable educational materials for learners. We focus on building models to find the characteristics and features involved in context-agnostic engagement (i.e. population-based), a seldom researched topic compared to other contextualised and personalised approaches that focus more on individual learner engagement. Learner engagement, is arguably a more reliable measure than popularity/number of views, is more abundant than user ratings and has also been shown to be a crucial component in achieving learning outcomes. In this work, we explore the idea of building a predictive model for population-based engagement in education. We introduce a novel, large dataset of video lectures for predicting context-agnostic engagement and propose both cross-modal and modality-specific feature sets to achieve this task. We further test different strategies for quantifying learner engagement signals. We demonstrate the use of our approach in the case of data scarcity. Additionally, we perform a sensitivity analysis of the best performing model, which shows promising performance and can be easily integrated into an educational recommender system for OERs.

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Self-Attentive Hawkes Processes

Asynchronous events on the continuous time domain, e.g., social media actions and stock transactions, occur frequently in the world. The ability to recognize occurrence patterns of event sequences is crucial to predict which typeof events will happen next and when. A de facto standard mathematical framework to do this is the Hawkes process. In order to enhance expressivity of multivariate Hawkes processes, conventional statistical methods and deep recurrent networks have been employed to modify its intensity function. The former is highly interpretable and requires small size of training data but relies on correct model design while the latter has less dependency on prior knowledge and is more powerful in capturing complicated patterns. We leverage pros and cons of these models and propose a self-attentive Hawkes process(SAHP). The proposed method adapts self-attention to fit the intensity function of Hawkes processes. This design has two benefits:(1) compared with conventional statistical methods, the SAHP is more powerful to identify complicated dependency relationships between temporal events; (2)compared with deep recurrent networks, the self-attention mechanism is able to capture longer historical information, and is more interpretable because the learnt attention weight tensor shows contributions of each historical event. Experiments on four real-world datasets demonstrate the effectiveness of the proposed method.

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