Alessandro Basile | Searcharxiv

arXiv2025

Measuring Agents in Production

LLM-based agents already operate in production across many industries, yet we lack an understanding of what technical methods make deployments successful. We present the first systematic study of Measuring Agents in Production, MAP, using first-hand data from agent developers. We conducted 20 case studies via in-depth interviews and surveyed 86 deployed systems practitioners across 26 domains. We investigate why organizations build agents, how they build them, how they evaluate them, and their top development challenges. Our study finds that production agents are built using simple, controllable approaches: 68% execute at most 10 steps before human intervention, 70% rely on prompting off-the-shelf models instead of weight tuning, and 74% depend primarily on human evaluation. Reliability (consistent correct behavior over time) remains the top development challenge, which practitioners currently address through systems-level design. MAP documents the current state of production agents, providing the research community with visibility into deployment realities and underexplored research avenues.

cs.CY↗

arXiv2023

Disambiguation of Company names via Deep Recurrent Networks

Name Entity Disambiguation is the Natural Language Processing task of identifying textual records corresponding to the same Named Entity, i.e. real-world entities represented as a list of attributes (names, places, organisations, etc.). In this work, we face the task of disambiguating companies on the basis of their written names. We propose a Siamese LSTM Network approach to extract -- via supervised learning -- an embedding of company name strings in a (relatively) low dimensional vector space and use this representation to identify pairs of company names that actually represent the same company (i.e. the same Entity). Given that the manual labelling of string pairs is a rather onerous task, we analyse how an Active Learning approach to prioritise the samples to be labelled leads to a more efficient overall learning pipeline. With empirical investigations, we show that our proposed Siamese Network outperforms several benchmark approaches based on standard string matching algorithms when enough labelled data are available. Moreover, we show that Active Learning prioritisation is indeed helpful when labelling resources are limited, and let the learning models reach the out-of-sample performance saturation with less labelled data with respect to standard (random) data labelling approaches.

cs.CL↗