SearcharxivSearch

arXiv subjects

Alexander Tuzhilin

Publications and source records attributed to Alexander Tuzhilin.

At least 19 recordsLinked to original sources

Deep Pareto Reinforcement Learning for Multi-Objective Recommender Systems

Optimizing multiple objectives simultaneously is an important task for recommendation platforms to improve their performance. However, this task is particularly challenging since the relationships between different objectives are heterogeneous across different consumers and dynamically fluctuating according to different contexts. Especially in those cases when objectives become conflicting with each other, the result of recommendations will form a pareto-frontier, where the improvements of any objective comes at the cost of a performance decrease of another objective. Existing multi-objective recommender systems do not systematically consider such dynamic relationships; instead, they balance between these objectives in a static and uniform manner, resulting in only suboptimal multi-objective recommendation performance. In this paper, we propose a Deep Pareto Reinforcement Learning (DeepPRL) approach, where we (1) comprehensively model the complex relationships between multiple objectives in recommendations; (2) effectively capture personalized and contextual consumer preference for each objective to provide better recommendations; (3) optimize both the short-term and the long-term performance of multi-objective recommendations. As a result, our method achieves significant pareto-dominance over the state-of-the-art baselines in the offline experiments. Furthermore, we conducted a controlled experiment at the video streaming platform of Alibaba, where our method simultaneously improved three conflicting business objectives over the latest production system significantly, demonstrating its tangible economic impact in practice.

cs.IR

SENTRA: Selected-Next-Token Transformer for LLM Text Detection

LLMs are becoming increasingly capable and widespread. Consequently, the potential and reality of their misuse is also growing. In this work, we address the problem of detecting LLM-generated text that is not explicitly declared as such. We present a novel, general-purpose, and supervised LLM text detector, SElected-Next-Token tRAnsformer (SENTRA). SENTRA is a Transformer-based encoder leveraging selected-next-token-probability sequences and utilizing contrastive pre-training on large amounts of unlabeled data. Our experiments on three popular public datasets across 24 domains of text demonstrate SENTRA is a general-purpose classifier that significantly outperforms popular baselines in the out-of-domain setting.

cs.CL

STARE: Predicting Decision Making Based on Spatio-Temporal Eye Movements

The present work proposes a Deep Learning architecture for the prediction of various consumer choice behaviors from time series of raw gaze or eye fixations on images of the decision environment, for which currently no foundational models are available. The architecture, called STARE (Spatio-Temporal Attention Representation for Eye Tracking), uses a new tokenization strategy, which involves mapping the x- and y- pixel coordinates of eye-movement time series on predefined, contiguous Regions of Interest. That tokenization makes the spatio-temporal eye-movement data available to the Chronos, a time-series foundation model based on the T5 architecture, to which co-attention and/or cross-attention is added to capture directional and/or interocular influences of eye movements. We compare STARE with several state-of-the art alternatives on multiple datasets with the purpose of predicting consumer choice behaviors from eye movements. We thus make a first step towards developing and testing DL architectures that represent visual attention dynamics rooted in the neurophysiology of eye movements.

cs.NE

The Long Tail of Context: Does it Exist and Matter?

Context has been an important topic in recommender systems over the past two decades. A standard representational approach to context assumes that contextual variables and their structures are known in an application. Most of the prior CARS papers following representational approach manually selected and considered only a few crucial contextual variables in an application, such as time, location, and company of a person. This prior work demonstrated significant recommendation performance improvements when various CARS-based methods have been deployed in numerous applications. However, some recommender systems applications deal with a much bigger and broader types of contexts, and manually identifying and capturing a few contextual variables is not sufficient in such cases. In this paper, we study such ``context-rich'' applications dealing with a large variety of different types of contexts. We demonstrate that supporting only a few most important contextual variables, although useful, is not sufficient. In our study, we focus on the application that recommends various banking products to commercial customers within the context of dialogues initiated by customer service representatives. In this application, we managed to identify over two hundred types of contextual variables. Sorting those variables by their importance forms the Long Tail of Context (LTC). In this paper, we empirically demonstrate that LTC matters and using all these contextual variables from the Long Tail leads to significant improvements in recommendation performance.

cs.IR

CoLES: Contrastive Learning for Event Sequences with Self-Supervision

We address the problem of self-supervised learning on discrete event sequences generated by real-world users. Self-supervised learning incorporates complex information from the raw data in low-dimensional fixed-length vector representations that could be easily applied in various downstream machine learning tasks. In this paper, we propose a new method "CoLES", which adapts contrastive learning, previously used for audio and computer vision domains, to the discrete event sequences domain in a self-supervised setting. We deployed CoLES embeddings based on sequences of transactions at the large European financial services company. Usage of CoLES embeddings significantly improves the performance of the pre-existing models on downstream tasks and produces significant financial gains, measured in hundreds of millions of dollars yearly. We also evaluated CoLES on several public event sequences datasets and showed that CoLES representations consistently outperform other methods on different downstream tasks.

cs.LG

LightAutoML: AutoML Solution for a Large Financial Services Ecosystem

We present an AutoML system called LightAutoML developed for a large European financial services company and its ecosystem satisfying the set of idiosyncratic requirements that this ecosystem has for AutoML solutions. Our framework was piloted and deployed in numerous applications and performed at the level of the experienced data scientists while building high-quality ML models significantly faster than these data scientists. We also compare the performance of our system with various general-purpose open source AutoML solutions and show that it performs better for most of the ecosystem and OpenML problems. We also present the lessons that we learned while developing the AutoML system and moving it into production.

cs.LG

Dual Attentive Sequential Learning for Cross-Domain Click-Through Rate Prediction

Cross domain recommender system constitutes a powerful method to tackle the cold-start and sparsity problem by aggregating and transferring user preferences across multiple category domains. Therefore, it has great potential to improve click-through-rate prediction performance in online commerce platforms having many domains of products. While several cross domain sequential recommendation models have been proposed to leverage information from a source domain to improve CTR predictions in a target domain, they did not take into account bidirectional latent relations of user preferences across source-target domain pairs. As such, they cannot provide enhanced cross-domain CTR predictions for both domains simultaneously. In this paper, we propose a novel approach to cross-domain sequential recommendations based on the dual learning mechanism that simultaneously transfers information between two related domains in an iterative manner until the learning process stabilizes. In particular, the proposed Dual Attentive Sequential Learning (DASL) model consists of two novel components Dual Embedding and Dual Attention, which jointly establish the two-stage learning process: we first construct dual latent embeddings that extract user preferences in both domains simultaneously, and subsequently provide cross-domain recommendations by matching the extracted latent embeddings with candidate items through dual-attention learning mechanism. We conduct extensive offline experiments on three real-world datasets to demonstrate the superiority of our proposed model, which significantly and consistently outperforms several state-of-the-art baselines across all experimental settings. We also conduct an online A/B test at a major video streaming platform Alibaba-Youku, where our proposed model significantly improves business performance over the latest production system in the company.

cs.IR

PURS: Personalized Unexpected Recommender System for Improving User Satisfaction

Classical recommender system methods typically face the filter bubble problem when users only receive recommendations of their familiar items, making them bored and dissatisfied. To address the filter bubble problem, unexpected recommendations have been proposed to recommend items significantly deviating from user's prior expectations and thus surprising them by presenting "fresh" and previously unexplored items to the users. In this paper, we describe a novel Personalized Unexpected Recommender System (PURS) model that incorporates unexpectedness into the recommendation process by providing multi-cluster modeling of user interests in the latent space and personalized unexpectedness via the self-attention mechanism and via selection of an appropriate unexpected activation function. Extensive offline experiments on three real-world datasets illustrate that the proposed PURS model significantly outperforms the state-of-the-art baseline approaches in terms of both accuracy and unexpectedness measures. In addition, we conduct an online A/B test at a major video platform Alibaba-Youku, where our model achieves over 3\% increase in the average video view per user metric. The proposed model is in the process of being deployed by the company.

cs.IR

Dual Metric Learning for Effective and Efficient Cross-Domain Recommendations

Cross domain recommender systems have been increasingly valuable for helping consumers identify useful items in different applications. However, existing cross-domain models typically require large number of overlap users, which can be difficult to obtain in some applications. In addition, they did not consider the duality structure of cross-domain recommendation tasks, thus failing to take into account bidirectional latent relations between users and items and achieve optimal recommendation performance. To address these issues, in this paper we propose a novel cross-domain recommendation model based on dual learning that transfers information between two related domains in an iterative manner until the learning process stabilizes. We develop a novel latent orthogonal mapping to extract user preferences over multiple domains while preserving relations between users across different latent spaces. Furthermore, we combine the dual learning method with the metric learning approach, which allows us to significantly reduce the required common user overlap across the two domains and leads to even better cross-domain recommendation performance. We test the proposed model on two large-scale industrial datasets and six domain pairs, demonstrating that it consistently and significantly outperforms all the state-of-the-art baselines. We also show that the proposed model works well with very few overlap users to obtain satisfying recommendation performance comparable to the state-of-the-art baselines that use many overlap users.

cs.IR

Heterogeneous Demand Effects of Recommendation Strategies in a Mobile Application: Evidence from Econometric Models and Machine-Learning Instruments

In this paper, we examine the effectiveness of various recommendation strategies in the mobile channel and their impact on consumers' utility and demand levels for individual products. We find significant differences in effectiveness among various recommendation strategies. Interestingly, recommendation strategies that directly embed social proofs for the recommended alternatives outperform other recommendations. Besides, recommendation strategies combining social proofs with higher levels of induced awareness due to the prescribed temporal diversity have an even stronger effect on the mobile channel. In addition, we examine the heterogeneity of the demand effect across items, users, and contextual settings, further verifying empirically the aforementioned information and persuasion mechanisms and generating rich insights. We also facilitate the estimation of causal effects in the presence of endogeneity using machine-learning methods. Specifically, we develop novel econometric instruments that capture product differentiation (isolation) based on deep-learning models of user-generated reviews. Our empirical findings extend the current knowledge regarding the heterogeneous impact of recommender systems, reconcile contradictory prior results in the related literature, and have significant business implications.

cs.CY

Noise-Resilient Automatic Interpretation of Holter ECG Recordings

Holter monitoring, a long-term ECG recording (24-hours and more), contains a large amount of valuable diagnostic information about the patient. Its interpretation becomes a difficult and time-consuming task for the doctor who analyzes them because every heartbeat needs to be classified, thus requiring highly accurate methods for automatic interpretation. In this paper, we present a three-stage process for analysing Holter recordings with robustness to noisy signal. First stage is a segmentation neural network (NN) with encoderdecoder architecture which detects positions of heartbeats. Second stage is a classification NN which will classify heartbeats as wide or narrow. Third stage in gradient boosting decision trees (GBDT) on top of NN features that incorporates patient-wise features and further increases performance of our approach. As a part of this work we acquired 5095 Holter recordings of patients annotated by an experienced cardiologist. A committee of three cardiologists served as a ground truth annotators for the 291 examples in the test set. We show that the proposed method outperforms the selected baselines, including two commercial-grade software packages and some methods previously published in the literature.

eess.SP

Performance of Hyperbolic Geometry Models on Top-N Recommendation Tasks

We introduce a simple autoencoder based on hyperbolic geometry for solving standard collaborative filtering problem. In contrast to many modern deep learning techniques, we build our solution using only a single hidden layer. Remarkably, even with such a minimalistic approach, we not only outperform the Euclidean counterpart but also achieve a competitive performance with respect to the current state-of-the-art. We additionally explore the effects of space curvature on the quality of hyperbolic models and propose an efficient data-driven method for estimating its optimal value.

cs.IR

Latent Unexpected Recommendations

Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected recommendation methods only focus on the straightforward relations between current recommendations and user expectations by modeling unexpectedness in the feature space, thus resulting in the loss of accuracy measures in order to improve unexpectedness performance. Contrast to these prior models, we propose to model unexpectedness in the latent space of user and item embeddings, which allows to capture hidden and complex relations between new recommendations and historic purchases. In addition, we develop a novel Latent Closure (LC) method to construct hybrid utility function and provide unexpected recommendations based on the proposed model. Extensive experiments on three real-world datasets illustrate superiority of our proposed approach over the state-of-the-art unexpected recommendation models, which leads to significant increase in unexpectedness measure without sacrificing any accuracy metric under all experimental settings in this paper.

cs.IR

Predicting Clinical Diagnosis from Patients Electronic Health Records Using BERT-based Neural Networks

In this paper we study the problem of predicting clinical diagnoses from textual Electronic Health Records (EHR) data. We show the importance of this problem in medical community and present comprehensive historical review of the problem and proposed methods. As the main scientific contributions we present a modification of Bidirectional Encoder Representations from Transformers (BERT) model for sequence classification that implements a novel way of Fully-Connected (FC) layer composition and a BERT model pretrained only on domain data. To empirically validate our model, we use a large-scale Russian EHR dataset consisting of about 4 million unique patient visits. This is the largest such study for the Russian language and one of the largest globally. We performed a number of comparative experiments with other text representation models on the task of multiclass classification for 265 disease subset of ICD-10. The experiments demonstrate improved performance of our models compared to other baselines, including a fine-tuned Russian BERT (RuBERT) variant. We also show comparable performance of our model with a panel of experienced medical experts. This allows us to hope that implementation of this system will reduce misdiagnosis.

cs.CL

Towards Controllable and Personalized Review Generation

In this paper, we propose a novel model RevGAN that automatically generates controllable and personalized user reviews based on the arbitrarily given sentimental and stylistic information. RevGAN utilizes the combination of three novel components, including self-attentive recursive autoencoders, conditional discriminators, and personalized decoders. We test its performance on the several real-world datasets, where our model significantly outperforms state-of-the-art generation models in terms of sentence quality, coherence, personalization and human evaluations. We also empirically show that the generated reviews could not be easily distinguished from the organically produced reviews and that they follow the same statistical linguistics laws.

cs.CL

E.T.-RNN: Applying Deep Learning to Credit Loan Applications

In this paper we present a novel approach to credit scoring of retail customers in the banking industry based on deep learning methods. We used RNNs on fine grained transnational data to compute credit scores for the loan applicants. We demonstrate that our approach significantly outperforms the baselines based on the customer data of a large European bank. We also conducted a pilot study on loan applicants of the bank, and the study produced significant financial gains for the organization. In addition, our method has several other advantages described in the paper that are very significant for the bank.

cs.LG

DDTCDR: Deep Dual Transfer Cross Domain Recommendation

Cross domain recommender systems have been increasingly valuable for helping consumers identify the most satisfying items from different categories. However, previously proposed cross-domain models did not take into account bidirectional latent relations between users and items. In addition, they do not explicitly model information of user and item features, while utilizing only user ratings information for recommendations. To address these concerns, in this paper we propose a novel approach to cross-domain recommendations based on the mechanism of dual learning that transfers information between two related domains in an iterative manner until the learning process stabilizes. We develop a novel latent orthogonal mapping to extract user preferences over multiple domains while preserving relations between users across different latent spaces. Combining with autoencoder approach to extract the latent essence of feature information, we propose Deep Dual Transfer Cross Domain Recommendation (DDTCDR) model to provide recommendations in respective domains. We test the proposed method on a large dataset containing three domains of movies, book and music items and demonstrate that it consistently and significantly outperforms several state-of-the-art baselines and also classical transfer learning approaches.

cs.IR

Latent Multi-Criteria Ratings for Recommendations

Multi-criteria recommender systems have been increasingly valuable for helping consumers identify the most relevant items based on different dimensions of user experiences. However, previously proposed multi-criteria models did not take into account latent embeddings generated from user reviews, which capture latent semantic relations between users and items. To address these concerns, we utilize variational autoencoders to map user reviews into latent embeddings, which are subsequently compressed into low-dimensional discrete vectors. The resulting compressed vectors constitute latent multi-criteria ratings that we use for the recommendation purposes via standard multi-criteria recommendation methods. We show that the proposed latent multi-criteria rating approach outperforms several baselines significantly and consistently across different datasets and performance evaluation measures.

cs.LG