arXiv subjects

Alexandra Olteanu

Publications and source records attributed to Alexandra Olteanu.

30 records · Page 2Linked to original sources

arXiv2023

AHA!: Facilitating AI Impact Assessment by Generating Examples of Harms

While demands for change and accountability for harmful AI consequences mount, foreseeing the downstream effects of deploying AI systems remains a challenging task. We developed AHA! (Anticipating Harms of AI), a generative framework to assist AI practitioners and decision-makers in anticipating potential harms and unintended consequences of AI systems prior to development or deployment. Given an AI deployment scenario, AHA! generates descriptions of possible harms for different stakeholders. To do so, AHA! systematically considers the interplay between common problematic AI behaviors as well as their potential impacts on different stakeholders, and narrates these conditions through vignettes. These vignettes are then filled in with descriptions of possible harms by prompting crowd workers and large language models. By examining 4113 harms surfaced by AHA! for five different AI deployment scenarios, we found that AHA! generates meaningful examples of harms, with different problematic AI behaviors resulting in different types of harms. Prompting both crowds and a large language model with the vignettes resulted in more diverse examples of harms than those generated by either the crowd or the model alone. To gauge AHA!'s potential practical utility, we also conducted semi-structured interviews with responsible AI professionals (N=9). Participants found AHA!'s systematic approach to surfacing harms important for ethical reflection and discovered meaningful stakeholders and harms they believed they would not have thought of otherwise. Participants, however, differed in their opinions about whether AHA! should be used upfront or as a secondary-check and noted that AHA! may shift harm anticipation from an ideation problem to a potentially demanding review problem. Drawing on our results, we discuss design implications of building tools to help practitioners envision possible harms.

cs.HC↗

arXiv2023

The KITMUS Test: Evaluating Knowledge Integration from Multiple Sources in Natural Language Understanding Systems

Many state-of-the-art natural language understanding (NLU) models are based on pretrained neural language models. These models often make inferences using information from multiple sources. An important class of such inferences are those that require both background knowledge, presumably contained in a model's pretrained parameters, and instance-specific information that is supplied at inference time. However, the integration and reasoning abilities of NLU models in the presence of multiple knowledge sources have been largely understudied. In this work, we propose a test suite of coreference resolution subtasks that require reasoning over multiple facts. These subtasks differ in terms of which knowledge sources contain the relevant facts. We also introduce subtasks where knowledge is present only at inference time using fictional knowledge. We evaluate state-of-the-art coreference resolution models on our dataset. Our results indicate that several models struggle to reason on-the-fly over knowledge observed both at pretrain time and at inference time. However, with task-specific training, a subset of models demonstrates the ability to integrate certain knowledge types from multiple sources. Still, even the best performing models seem to have difficulties with reliably integrating knowledge presented only at inference time.

cs.CL↗

arXiv2023

Can Workers Meaningfully Consent to Workplace Wellbeing Technologies?

Sensing technologies deployed in the workplace can unobtrusively collect detailed data about individual activities and group interactions that are otherwise difficult to capture. A hopeful application of these technologies is that they can help businesses and workers optimize productivity and wellbeing. However, given the workplace's inherent and structural power dynamics, the prevalent approach of accepting tacit compliance to monitor work activities rather than seeking workers' meaningful consent raises privacy and ethical concerns. This paper unpacks the challenges workers face when consenting to workplace wellbeing technologies. Using a hypothetical case to prompt reflection among six multi-stakeholder focus groups involving 15 participants, we explored participants' expectations and capacity to consent to these technologies. We sketched possible interventions that could better support meaningful consent to workplace wellbeing technologies by drawing on critical computing and feminist scholarship -- which reframes consent from a purely individual choice to a structural condition experienced at the individual level that needs to be freely given, reversible, informed, enthusiastic, and specific (FRIES). The focus groups revealed how workers are vulnerable to "meaningless" consent -- as they may be subject to power dynamics that minimize their ability to withhold consent and may thus experience an erosion of autonomy, also undermining the value of data gathered in the name of "wellbeing." To meaningfully consent, participants wanted changes to the technology and to the policies and practices surrounding the technology. Our mapping of what prevents workers from meaningfully consenting to workplace wellbeing technologies (challenges) and what they require to do so (interventions) illustrates how the lack of meaningful consent is a structural problem requiring socio-technical solutions.

cs.HC↗

arXiv2023

Human-Centered Responsible Artificial Intelligence: Current & Future Trends

In recent years, the CHI community has seen significant growth in research on Human-Centered Responsible Artificial Intelligence. While different research communities may use different terminology to discuss similar topics, all of this work is ultimately aimed at developing AI that benefits humanity while being grounded in human rights and ethics, and reducing the potential harms of AI. In this special interest group, we aim to bring together researchers from academia and industry interested in these topics to map current and future research trends to advance this important area of research by fostering collaboration and sharing ideas.

cs.HC↗

arXiv2022

How Different Groups Prioritize Ethical Values for Responsible AI

Private companies, public sector organizations, and academic groups have outlined ethical values they consider important for responsible artificial intelligence technologies. While their recommendations converge on a set of central values, little is known about the values a more representative public would find important for the AI technologies they interact with and might be affected by. We conducted a survey examining how individuals perceive and prioritize responsible AI values across three groups: a representative sample of the US population (N=743), a sample of crowdworkers (N=755), and a sample of AI practitioners (N=175). Our results empirically confirm a common concern: AI practitioners' value priorities differ from those of the general public. Compared to the US-representative sample, AI practitioners appear to consider responsible AI values as less important and emphasize a different set of values. In contrast, self-identified women and black respondents found responsible AI values more important than other groups. Surprisingly, more liberal-leaning participants, rather than participants reporting experiences with discrimination, were more likely to prioritize fairness than other groups. Our findings highlight the importance of paying attention to who gets to define responsible AI.

cs.HC↗

arXiv2022

Deconstructing NLG Evaluation: Evaluation Practices, Assumptions, and Their Implications

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment setting. While the landscape of NLG evaluation has been well-mapped, practitioners' goals, assumptions, and constraints -- which inform decisions about what, when, and how to evaluate -- are often partially or implicitly stated, or not stated at all. Combining a formative semi-structured interview study of NLG practitioners (N=18) with a survey study of a broader sample of practitioners (N=61), we surface goals, community practices, assumptions, and constraints that shape NLG evaluations, examining their implications and how they embody ethical considerations.

cs.CL↗

arXiv2020

Overcoming Failures of Imagination in AI Infused System Development and Deployment

NeurIPS 2020 requested that research paper submissions include impact statements on "potential nefarious uses and the consequences of failure." However, as researchers, practitioners and system designers, a key challenge to anticipating risks is overcoming what Clarke (1962) called 'failures of imagination.' The growing research on bias, fairness, and transparency in computational systems aims to illuminate and mitigate harms, and could thus help inform reflections on possible negative impacts of particular pieces of technical work. The prevalent notion of computational harms -- narrowly construed as either allocational or representational harms -- does not fully capture the open, context dependent, and unobservable nature of harms across the wide range of AI infused systems.The current literature focuses on a small range of examples of harms to motivate algorithmic fixes, overlooking the wider scope of probable harms and the way these harms might affect different stakeholders. The system affordances may also exacerbate harms in unpredictable ways, as they determine stakeholders' control(including of non-users) over how they use and interact with a system output. To effectively assist in anticipating harmful uses, we argue that frameworks of harms must be context-aware and consider a wider range of potential stakeholders, system affordances, as well as viable proxies for assessing harms in the widest sense.

cs.CY↗

arXiv2020

On the Social and Technical Challenges of Web Search Autosuggestion Moderation

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by offering a list of suggestions as they type. Autosuggestions are typically generated by machine learning (ML) systems trained on a corpus of search logs and document representations. Such automated methods can become prone to issues that result in problematic suggestions that are biased, racist, sexist or in other ways inappropriate. While current search engines have become increasingly proficient at suppressing such problematic suggestions, there are still persistent issues that remain. In this paper, we reflect on past efforts and on why certain issues still linger by covering explored solutions along a prototypical pipeline for identifying, detecting, and addressing problematic autosuggestions. To showcase their complexity, we discuss several dimensions of problematic suggestions, difficult issues along the pipeline, and why our discussion applies to the increasing number of applications beyond web search that implement similar textual suggestion features. By outlining persistent social and technical challenges in moderating web search suggestions, we provide a renewed call for action.

cs.CY↗

arXiv2019

Proceedings of FACTS-IR 2019

The proceedings list for the program of FACTS-IR 2019, the Workshop on Fairness, Accountability, Confidentiality, Transparency, and Safety in Information Retrieval held at SIGIR 2019.

cs.IR↗

arXiv2019

FactSheets: Increasing Trust in AI Services through Supplier's Declarations of Conformity

Accuracy is an important concern for suppliers of artificial intelligence (AI) services, but considerations beyond accuracy, such as safety (which includes fairness and explainability), security, and provenance, are also critical elements to engender consumers' trust in a service. Many industries use transparent, standardized, but often not legally required documents called supplier's declarations of conformity (SDoCs) to describe the lineage of a product along with the safety and performance testing it has undergone. SDoCs may be considered multi-dimensional fact sheets that capture and quantify various aspects of the product and its development to make it worthy of consumers' trust. Inspired by this practice, we propose FactSheets to help increase trust in AI services. We envision such documents to contain purpose, performance, safety, security, and provenance information to be completed by AI service providers for examination by consumers. We suggest a comprehensive set of declaration items tailored to AI and provide examples for two fictitious AI services in the appendix of the paper.

cs.CY↗

arXiv2018

The Effect of Extremist Violence on Hateful Speech Online

User-generated content online is shaped by many factors, including endogenous elements such as platform affordances and norms, as well as exogenous elements, in particular significant events. These impact what users say, how they say it, and when they say it. In this paper, we focus on quantifying the impact of violent events on various types of hate speech, from offensive and derogatory to intimidation and explicit calls for violence. We anchor this study in a series of attacks involving Arabs and Muslims as perpetrators or victims, occurring in Western countries, that have been covered extensively by news media. These attacks have fueled intense policy debates around immigration in various fora, including online media, which have been marred by racist prejudice and hateful speech. The focus of our research is to model the effect of the attacks on the volume and type of hateful speech on two social media platforms, Twitter and Reddit. Among other findings, we observe that extremist violence tends to lead to an increase in online hate speech, particularly on messages directly advocating violence. Our research has implications for the way in which hate speech online is monitored and suggests ways in which it could be fought.

cs.SI↗

arXiv2015

Characterizing the Demographics Behind the #BlackLivesMatter Movement

The debates on minority issues are often dominated by or held among the concerned minority: gender equality debates have often failed to engage men, while those about race fail to effectively engage the dominant group. To test this observation, we study the #BlackLivesMatter}movement and hashtag on Twitter--which has emerged and gained traction after a series of events typically involving the death of African-Americans as a result of police brutality--and aim to quantify the population biases across user types (individuals vs. organizations), and (for individuals) across various demographics factors (race, gender and age). Our results suggest that more African-Americans engage with the hashtag, and that they are also more active than other demographic groups. We also discuss ethical caveats with broader implications for studies on sensitive topics (e.g. discrimination, mental health, or religion) that focus on users.

cs.SI↗