arXiv subjects

Ali Tizghadam

Publications and source records attributed to Ali Tizghadam.

At least 19 recordsLinked to original sources

arXiv2026

Predicting Intermittent Job Failure Categories for Diagnosis Using Few-Shot Fine-Tuned Language Models

In principle, Continuous Integration (CI) pipeline failures provide valuable feedback to developers on code-related errors. In practice, however, pipeline jobs often fail intermittently due to non-deterministic tests, network outages, infrastructure failures, resource exhaustion, and other reliability issues. These intermittent (flaky) job failures lead to substantial inefficiencies: wasted computational resources from repeated reruns and significant diagnosis time that distracts developers from core activities and often requires intervention from specialized teams. Prior work has proposed machine learning techniques to detect intermittent failures, but does not address the subsequent diagnosis challenge. To fill this gap, we introduce FlaXifyer, a few-shot learning approach for predicting intermittent job failure categories using pre-trained language models. FlaXifyer requires only job execution logs and achieves 84.3% Macro F1 and 92.0% Top-2 accuracy with just 12 labeled examples per category. We also propose LogSift, an interpretability technique that identifies influential log statements in under one second, reducing review effort by 74.4% while surfacing relevant failure information in 87% of cases. Evaluation on 2,458 job failures from TELUS demonstrates that FlaXifyer and LogSift enable effective automated triage, accelerate failure diagnosis, and pave the way towards the automated resolution of intermittent job failures.

cs.SE↗

arXiv2026

Towards Build Optimization Using Digital Twins

Despite the indisputable benefits of Continuous Integration (CI) pipelines (or builds), CI still presents significant challenges regarding long durations, failures, and flakiness. Prior studies addressed CI challenges in isolation, yet these issues are interrelated and require a holistic approach for effective optimization. To bridge this gap, this paper proposes a novel idea of developing Digital Twins (DTs) of build processes to enable global and continuous improvement. To support such an idea, we introduce the CI Build process Digital Twin (CBDT) framework as a minimum viable product. This framework offers digital shadowing functionalities, including real-time build data acquisition and continuous monitoring of build process performance metrics. Furthermore, we discuss guidelines and challenges in the practical implementation of CBDTs, including (1) modeling different aspects of the build process using Machine Learning, (2) exploring what-if scenarios based on historical patterns, and (3) implementing prescriptive services such as automated failure and performance repair to continuously improve build processes.

cs.SE↗

arXiv2025

RevMine: An LLM-Assisted Tool for Code Review Mining and Analysis Across Git Platforms

Empirical research on code review processes is increasingly central to understanding software quality and collaboration. However, collecting and analyzing review data remains a time-consuming and technically intensive task. Most researchers follow similar workflows - writing ad hoc scripts to extract, filter, and analyze review data from platforms like GitHub and GitLab. This paper introduces RevMine, a conceptual tool that streamlines the entire code review mining pipeline using large language models (LLMs). RevMine guides users through authentication, endpoint discovery, and natural language-driven data collection, significantly reducing the need for manual scripting. After retrieving review data, it supports both quantitative and qualitative analysis based on user-defined filters or LLM-inferred patterns. This poster outlines the tool's architecture, use cases, and research potential. By lowering the barrier to entry, RevMine aims to democratize code review mining and enable a broader range of empirical software engineering studies.

cs.SE↗

arXiv2025

On the Illusion of Success: An Empirical Study of Build Reruns and Silent Failures in Industrial CI

Reliability of build outcomes is a cornerstone of effective Continuous Integration (CI). Yet in practice, developers often struggle with non-deterministic issues in the code or CI infrastructure, which undermine trust in build results. When faced with such unexpected outcomes, developers often repeatedly rerun jobs hoping for true success, but this practice is known to increase CI costs and reduce productivity. While recent studies have focused on intermittent job failures, no prior work has investigated silent failures, where build jobs are marked as successful but fail to complete all or part of their tasks. Such silent failures often go unnoticed, creating an illusion of success with detrimental consequences such as bugs escaping into production. This paper presents the first empirical study of silent failures through the practice of rerunning successful jobs. An analysis of 142,387 jobs across 81 industrial projects shows that 11% of successful jobs are rerun, with 35% of these reruns occurring after more than 24 hours. Using mixed-effects models on 32 independent variables (AUC of 85%), we identified key factors associated with reruns of successful jobs, notably testing and static analysis tasks, scripting languages like Shell, and developers prior rerun tendencies. A further analysis of 92 public issues revealed 11 categories of silent failures aligning with these factors, the most frequent being artifact operation errors, caching errors, and ignored exit codes. Overall, our findings provide valuable insights into the circumstances and causes of silent failures to raise awareness among teams, and present solutions to improve CI reliability.

cs.SE↗

arXiv2025

An Empirical Study on the Amount of Changes Required for Merge Request Acceptance

Code review (CR) is essential to software development, helping ensure that new code is properly integrated. However, the CR process often involves significant effort, including code adjustments, responses to reviewers, and continued implementation. While past studies have examined CR delays and iteration counts, few have investigated the effort based on the volume of code changes required, especially in the context of GitLab Merge Requests (MRs), which remains underexplored. In this paper, we define and measure CR effort as the amount of code modified after submission, using a dataset of over 23,600 MRs from four GitLab projects. We find that up to 71% of MRs require adjustments after submission, and 28% of these involve changes to more than 200 lines of code. Surprisingly, this effort is not correlated with review time or the number of participants. To better understand and predict CR effort, we train an interpretable machine learning model using metrics across multiple dimensions: text features, code complexity, developer experience, review history, and branching. Our model achieves strong performance (AUC 0.84-0.88) and reveals that complexity, experience, and text features are key predictors. Historical project characteristics also influence current review effort. Our findings highlight the feasibility of using machine learning to explain and anticipate the effort needed to integrate code changes during review.

cs.SE↗

arXiv2025

Efficient Detection of Intermittent Job Failures Using Few-Shot Learning

One of the main challenges developers face in the use of continuous integration (CI) and deployment pipelines is the occurrence of intermittent job failures, which result from unexpected non-deterministic issues (e.g., flaky tests or infrastructure problems) rather than regular code-related errors such as bugs. Prior studies developed machine learning (ML) models trained on large datasets of job logs to classify job failures as either intermittent or regular. As an alternative to costly manual labeling of large datasets, the state-of-the-art (SOTA) approach leveraged a heuristic based on non-deterministic job reruns. However, this method mislabels intermittent job failures as regular in contexts where rerunning suspicious job failures is not an explicit policy, and therefore limits the SOTA's performance in practice. In fact, our manual analysis of 2,125 job failures from 5 industrial and 1 open-source projects reveals that, on average, 32% of intermittent job failures are mislabeled as regular. To address these limitations, this paper introduces a novel approach to intermittent job failure detection using few-shot learning (FSL). Specifically, we fine-tune a small language model using a few number of manually labeled log examples to generate rich embeddings, which are then used to train an ML classifier. Our FSL-based approach achieves 70-88% F1-score with only 12 shots in all projects, outperforming the SOTA, which proved ineffective (34-52% F1-score) in 4 projects. Overall, this study underlines the importance of data quality over quantity and provides a more efficient and practical framework for the detection of intermittent job failures in organizations.

cs.SE↗

arXiv2025

On The Impact of Merge Request Deviations on Code Review Practices

Code review is a key practice in software engineering, ensuring quality and collaboration. However, industrial Merge Request (MR) workflows often deviate from standardized review processes, with many MRs serving non-review purposes (e.g., drafts, rebases, or dependency updates). We term these cases deviations and hypothesize that ignoring them biases analytics and undermines ML models for review analysis. We identify seven deviation categories, occurring in 37.02% of MRs, and propose a few-shot learning detection method (91% accuracy). By excluding deviations, ML models predicting review completion time improve performance in 53.33% of cases (up to 2.25x) and exhibit significant shifts in feature importance (47% overall, 60% top-*k*). Our contributions include: (1) a taxonomy of MR deviations, (2) an AI-driven detection approach, and (3) empirical evidence of their impact on ML-based review analytics. This work aids practitioners in optimizing review efforts and ensuring reliable insights.

cs.SE↗

arXiv2025

Analyzing DevOps Practices Through Merge Request Data: A Case Study in Networking Software Company

DevOps integrates collaboration, automation, and continuous improvement, enhancing agility, reducing time to market, and ensuring consistent software releases. A key component of this process is GitLab's Merge Request (MR) mechanism, which streamlines code submission and review. Studies have extensively analyzed MR data and similar mechanisms like GitHub pull requests and Gerrit Code Review, focusing on metrics such as review completion time and time to first comment. However, MR data also reflects broader aspects, including collaboration patterns, productivity, and process optimization. This study examines 26.7k MRs from four teams across 116 projects of a networking software company to analyze DevOps processes. We first assess the impact of external factors like COVID-19 and internal changes such as migration to OpenShift. Findings show increased effort and longer MR review times during the pandemic, with stable productivity and a lasting shift to out-of-hours work, reaching 70% of weekly activities. The transition to OpenShift was successful, with stabilized metrics over time. Additionally, we identify prioritization patterns in branch management, particularly in stable branches for new releases, underscoring the importance of workflow efficiency. In code review, while bots accelerate review initiation, human reviewers remain crucial in reducing review completion time. Other factors, such as commit count and reviewer experience, also influence review efficiency. This research provides actionable insights for practitioners, demonstrating how MR data can enhance productivity, effort analysis, and overall efficiency in DevOps.

cs.SE↗

arXiv2025

On the Diagnosis of Flaky Job Failures: Understanding and Prioritizing Failure Categories

The continuous delivery of modern software requires the execution of many automated pipeline jobs. These jobs ensure the frequent release of new software versions while detecting code problems at an early stage. For TELUS, our industrial partner in the telecommunications field, reliable job execution is crucial to minimize wasted time and streamline Continuous Deployment (CD). In this context, flaky job failures are one of the main issues hindering CD. Prior studies proposed techniques based on machine learning to automate the detection of flaky jobs. While valuable, these solutions are insufficient to address the waste associated with the diagnosis of flaky failures, which remain largely unexplored due to the wide range of underlying causes. This study examines 4,511 flaky job failures at TELUS to identify the different categories of flaky failures that we prioritize based on Recency, Frequency, and Monetary (RFM) measures. We identified 46 flaky failure categories that we analyzed using clustering and RFM measures to determine 14 priority categories for future automated diagnosis and repair research. Our findings also provide valuable insights into the evolution and impact of these categories. The identification and prioritization of flaky failure categories using RFM analysis introduce a novel approach that can be used in other contexts.

cs.SE↗

arXiv2024

Intent Assurance using LLMs guided by Intent Drift

Intent-Based Networking (IBN) presents a paradigm shift for network management, by promising to align intents and business objectives with network operations--in an automated manner. However, its practical realization is challenging: 1) processing intents, i.e., translate, decompose and identify the logic to fulfill the intent, and 2) intent conformance, that is, considering dynamic networks, the logic should be adequately adapted to assure intents. To address the latter, intent assurance is tasked with continuous verification and validation, including taking the necessary actions to align the operational and target states. In this paper, we define an assurance framework that allows us to detect and act when intent drift occurs. To do so, we leverage AI-driven policies, generated by Large Language Models (LLMs) which can quickly learn the necessary in-context requirements, and assist with the fulfillment and assurance of intents.

cs.AI↗

arXiv2024

LLM-based policy generation for intent-based management of applications

Automated management requires decomposing high-level user requests, such as intents, to an abstraction that the system can understand and execute. This is challenging because even a simple intent requires performing a number of ordered steps. And the task of identifying and adapting these steps (as conditions change) requires a decomposition approach that cannot be exactly pre-defined beforehand. To tackle these challenges and support automated intent decomposition and execution, we explore the few-shot capability of Large Language Models (LLMs). We propose a pipeline that progressively decomposes intents by generating the required actions using a policy-based abstraction. This allows us to automate the policy execution by creating a closed control loop for the intent deployment. To do so, we generate and map the policies to APIs and form application management loops that perform the necessary monitoring, analysis, planning and execution. We evaluate our proposal with a use-case to fulfill and assure an application service chain of virtual network functions. Using our approach, we can generalize and generate the necessary steps to realize intents, thereby enabling intent automation for application management.

cs.DC↗

arXiv2023

Improving Knowledge Distillation with Teacher's Explanation

Knowledge distillation (KD) improves the performance of a low-complexity student model with the help of a more powerful teacher. The teacher in KD is a black-box model, imparting knowledge to the student only through its predictions. This limits the amount of transferred knowledge. In this work, we introduce a novel Knowledge Explaining Distillation (KED) framework, which allows the student to learn not only from the teacher's predictions but also from the teacher's explanations. We propose a class of superfeature-explaining teachers that provide explanation over groups of features, along with the corresponding student model. We also present a method for constructing the superfeatures. We then extend KED to reduce complexity in convolutional neural networks, to allow augmentation with hidden-representation distillation methods, and to work with a limited amount of training data using chimeric sets. Our experiments over a variety of datasets show that KED students can substantially outperform KD students of similar complexity.

cs.LG↗

arXiv2023

Generative Adversarial Classification Network with Application to Network Traffic Classification

Large datasets in machine learning often contain missing data, which necessitates the imputation of missing data values. In this work, we are motivated by network traffic classification, where traditional data imputation methods do not perform well. We recognize that no existing method directly accounts for classification accuracy during data imputation. Therefore, we propose a joint data imputation and data classification method, termed generative adversarial classification network (GACN), whose architecture contains a generator network, a discriminator network, and a classification network, which are iteratively optimized toward the ultimate objective of classification accuracy. For the scenario where some data samples are unlabeled, we further propose an extension termed semi-supervised GACN (SSGACN), which is able to use the partially labeled data to improve classification accuracy. We conduct experiments with real-world network traffic data traces, which demonstrate that GACN and SS-GACN can more accurately impute data features that are more important for classification, and they outperform existing methods in terms of classification accuracy.

cs.LG↗

arXiv2021

Flow-Packet Hybrid Traffic Classification for Class-Aware Network Routing

Network traffic classification using machine learning techniques has been widely studied. Most existing schemes classify entire traffic flows, but there are major limitations to their practicality. At a network router, the packets need to be processed with minimum delay, so the classifier cannot wait until the end of the flow to make a decision. Furthermore, a complicated machine learning algorithm can be too computationally expensive to implement inside the router. In this paper, we introduce flow-packet hybrid traffic classification (FPHTC), where the router makes a decision per packet based on a routing policy that is designed through transferring the learned knowledge from a flow-based classifier residing outside the router. We analyze the generalization bound of FPHTC and show its advantage over regular packet-based traffic classification. We present experimental results using a real-world traffic dataset to illustrate the classification performance of FPHTC. We show that it is robust toward traffic pattern changes and can be deployed with limited computational resource.

cs.NI↗

arXiv2021

Queue-Learning: A Reinforcement Learning Approach for Providing Quality of Service

End-to-end delay is a critical attribute of quality of service (QoS) in application domains such as cloud computing and computer networks. This metric is particularly important in tandem service systems, where the end-to-end service is provided through a chain of services. Service-rate control is a common mechanism for providing QoS guarantees in service systems. In this paper, we introduce a reinforcement learning-based (RL-based) service-rate controller that provides probabilistic upper-bounds on the end-to-end delay of the system, while preventing the overuse of service resources. In order to have a general framework, we use queueing theory to model the service systems. However, we adopt an RL-based approach to avoid the limitations of queueing-theoretic methods. In particular, we use Deep Deterministic Policy Gradient (DDPG) to learn the service rates (action) as a function of the queue lengths (state) in tandem service systems. In contrast to existing RL-based methods that quantify their performance by the achieved overall reward, which could be hard to interpret or even misleading, our proposed controller provides explicit probabilistic guarantees on the end-to-end delay of the system. The evaluations are presented for a tandem queueing system with non-exponential inter-arrival and service times, the results of which validate our controller's capability in meeting QoS constraints.

cs.LG↗

arXiv2020

Reinforcement Learning-based Admission Control in Delay-sensitive Service Systems

Ensuring quality of service (QoS) guarantees in service systems is a challenging task, particularly when the system is composed of more fine-grained services, such as service function chains. An important QoS metric in service systems is the end-to-end delay, which becomes even more important in delay-sensitive applications, where the jobs must be completed within a time deadline. Admission control is one way of providing end-to-end delay guarantee, where the controller accepts a job only if it has a high probability of meeting the deadline. In this paper, we propose a reinforcement learning-based admission controller that guarantees a probabilistic upper-bound on the end-to-end delay of the service system, while minimizes the probability of unnecessary rejections. Our controller only uses the queue length information of the network and requires no knowledge about the network topology or system parameters. Since long-term performance metrics are of great importance in service systems, we take an average-reward reinforcement learning approach, which is well suited to infinite horizon problems. Our evaluations verify that the proposed RL-based admission controller is capable of providing probabilistic bounds on the end-to-end delay of the network, without using system model information.

cs.PF↗

arXiv2020

Probabilistic Bounds on the End-to-End Delay of Service Function Chains using Deep MDN

Ensuring the conformance of a service system's end-to-end delay to service level agreement (SLA) constraints is a challenging task that requires statistical measures beyond the average delay. In this paper, we study the real-time prediction of the end-to-end delay distribution in systems with composite services such as service function chains. In order to have a general framework, we use queueing theory to model service systems, while also adopting a statistical learning approach to avoid the limitations of queueing-theoretic methods such as stationarity assumptions or other approximations that are often used to make the analysis mathematically tractable. Specifically, we use deep mixture density networks (MDN) to predict the end-to-end distribution of the delay given the network's state. As a result, our method is sufficiently general to be applied in different contexts and applications. Our evaluations show a good match between the learned distributions and the simulations, which suggest that the proposed method is a good candidate for providing probabilistic bounds on the end-to-end delay of more complex systems where simulations or theoretical methods are not applicable.

cs.PF↗

arXiv2019

Real-Time Prediction of Delay Distribution in Service Systems using Mixture Density Networks

Motivated by interest in providing more efficient services in customer service systems, we use statistical learning methods and delay history information to predict the conditional distribution of the customers' waiting times in queueing systems. From the predicted distributions, descriptive statistics of the system such as the mean, variance and percentiles of the waiting times can be obtained, which can be used for delay announcements, SLA conformance and better system management. We model the conditional distributions by mixtures of Gaussians, parameters of which can be estimated using Mixture Density Networks. The evaluations show that exploiting more delay history information can result in much more accurate predictions under realistic time-varying arrival assumptions.

cs.PF↗