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Amit Goldenberg

Publications and source records attributed to Amit Goldenberg.

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AI emotional support is better only when chosen, but shifts preferences even when it is not

People increasingly face a novel decision when seeking emotional support: human or AI. In existing studies, AI's empathic messages are rated as well as or better than humans'. But these studies either assigned the support source or honored people's choice. In real life, support is often incongruent with choice, as people want one source and receive the other. Across three experiments (N = 1,951), participants chose whether to share an emotional experience with a human or an AI, then were randomly assigned to a congruent or incongruent partner. AI support was rated as superior only among those who had chosen it. Yet regardless of congruence, interacting with AI increased willingness to choose it again. In a 28-day study with OpenAI (N = 981), daily conversations shifted preferences toward AI and away from humans, but only when conversations turned personal. Emotional support choices are thus path-dependent, progressively redirecting away from human connection.

cs.AI

Do Large Language Models Have Emotions?

Do LLMs have emotions? A recent paper from Anthropic reports finding internal representations of emotion concepts in Claude Sonnet 4.5, concluding that the LLM has 'functional emotions.' We evaluate this claim against what is known about how emotions actually function in biological systems. We argue that emotions serve two core functions: the context-sensitive interpretation of situations, and the reorganization of processing across multiple systems in response to those interpretations. The Anthropic findings offer partial support for the first function, though the consistent, discrete emotional representations identified in Claude sit uneasily with affective neuroscience findings that human emotion is characterized by variable rather than uniform neural signatures. On the second function, the evidence is mixed: Claude's representations modulate output without producing the dynamic reorganization of attention, decision speed, and motivational state that defines emotion in biological systems. We close by proposing what it would take for an LLM to have emotions.

q-bio.NC

Stumbling Into AI Emotional Dependence: How Routine AI Interactions Reshape Human Connection

Public discourse and emerging policy typically assume that AI emotional support is a deliberate act: a lonely user consciously seeking comfort from a dedicated companion chatbot. In this paper, we draw on emerging empirical evidence and argue that this picture is inaccurate on two accounts, both in how AI emotional support arises and how it shapes future behavior. First, AI emotional support commonly emerges incidentally within task-oriented interactions on general-purpose platforms, much as workplace friendships deepen through collaboration. Second, these incidental encounters are path-dependent: positive experiences of AI emotional support update people's beliefs about AI's emotional capabilities and redirect their choices for future emotional support, increasing preference for AI and decreasing preference for humans. We review recent evidence, including a large-scale longitudinal study conducted in collaboration with OpenAI, showing that daily five-minute conversations with an AI about personal issues over 28 days led to a 10.3% decrease in the preference for seeking support from humans and an 11.6% increase in the preference for AI. These findings suggest that current policy, focused on companion apps and isolated interactions, cannot adequately protect human connection. Instead, effective regulations should extend to general-purpose AI systems and address cumulative, trajectory-level changes in how people seek support. Recognizing how people stumble into AI emotional support and how those encounters redirect human connections over time is essential to safeguarding human well-being.

cs.AI

How malicious AI swarms can threaten democracy: The fusion of agentic AI and LLMs marks a new frontier in information warfare

Advances in AI offer the prospect of manipulating beliefs and behaviors on a population-wide level. Large language models and autonomous agents now let influence campaigns reach unprecedented scale and precision. Generative tools can expand propaganda output without sacrificing credibility and inexpensively create falsehoods that are rated as more human-like than those written by humans. Techniques meant to refine AI reasoning, such as chain-of-thought prompting, can just as effectively be used to generate more convincing falsehoods. Enabled by these capabilities, a disruptive threat is emerging: swarms of collaborative, malicious AI agents. Fusing LLM reasoning with multi-agent architectures, these systems are capable of coordinating autonomously, infiltrating communities, and fabricating consensus efficiently. By adaptively mimicking human social dynamics, they threaten democracy. Because the resulting harms stem from design, commercial incentives, and governance, we prioritize interventions at multiple leverage points, focusing on pragmatic mechanisms over voluntary compliance.

cs.CY