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Anamika Chhabra

Publications and source records attributed to Anamika Chhabra.

6 recordsLinked to original sources

Investigating Ortega Hypothesis in Q&A portals: An Analysis of StackOverflow

Ortega Hypothesis considers masses, i.e., a large number of average people who are not specially qualified as being instrumental in any system's progress. This hypothesis has been reasonably examined in the scientific domain where it has been supported by a few works while refuted by many others, resulting in no clear consensus. While the hypothesis has only been explored in the scientific domain so far, it has hardly been examined in other fields. Given the large-scale collaboration facilitated by the modern Q&A portals where a crowd with a diverse skill-set contributes, an investigation of this hypothesis becomes necessary for informed policy-making. In this work, we investigate the research question inspired by Ortega Hypothesis in StackOverflow where we examine the contribution made by masses and check whether the system may continue to function well even in their absence. The results point towards the importance of masses in Q&A portals for the little but useful contribution that they provide. The insights obtained from the study may help in devising informed incentivization policies enabling better utilization of the potential of the users.

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Capturing Knowledge Triggering in Collaborative Settings

In collaborative knowledge building settings, the existing knowledge in the system is perceived to set stage for the manifestation of more knowledge, termed as the phenomenon of triggering. Although the literature points to a few theories supporting the existence of this phenomenon, these have never been validated in real collaborative environments, thus questioning their general prevalence. In this work, we provide a mechanized way to observe the presence of triggering in knowledge building environments. We implement the method on the most-edited articles of Wikipedia and show how the existing factoids lead to the inclusion of more factoids in these articles. The proposed technique may further be used in other collaborative knowledge building settings as well. The insights obtained from the study will help the portal designers to build portals enabling optimal triggering.

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How Does Knowledge Come By?

Although the amount of knowledge that the humans possess has been gradually increasing, we still do not know the procedure and conditions that lead to the creation of new knowledge. An understanding of the modus operandi for the creation of knowledge may help in accelerating the existing pace of building knowledge. Our state of ignorance regarding various aspects of the process of knowledge building is highlighted by the existing literature in the domain. The reason behind it has been our inability to acquire the underlying data of this complex process. However, current time shows great promise of improvements in the knowledge building domain due to the availability of several online knowledge building portals. In this report, we emphasise that these portals act as prototypes for universal knowledge building process. The analysis of big data availed from these portals may equip the knowledge building researchers with the much needed meta-knowledge.

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Ideal Composition of a Group for Maximal Knowledge Building in Crowdsourced Environments

Crowdsourcing has revolutionized the process of knowledge building on the web. Wikipedia and StackOverflow are witness to this uprising development. However, the dynamics behind the process of crowdsourcing in the domain of knowledge building is an area relatively unexplored. It has been observed that an ecosystem exists in the collaborative knowledge building environments (KBE), which puts users of a KBE into various categories based on their expertise. Classical cognitive theories indicate triggering among the knowledge units to be one of the most important reasons behind accelerated knowledge building in collaborative KBEs. We use the concept of ecosystem and the triggering phenomenon to highlight the necessity for the right mix of users in a KBE. We provide a hill climbing based algorithm which gives the ideal mixture of users in a KBE, given the amount of triggering that takes place among the users of various categories. The study will help the portal designers to accordingly build suitable crowdsourced environments.

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Ecosystem: A Characteristic Of Crowdsourced Environments

The phenomenal success of certain crowdsourced online platforms, such as Wikipedia, is accredited to their ability to tap the crowd's potential to collaboratively build knowledge. While it is well known that the crowd's collective wisdom surpasses the cumulative individual expertise, little is understood on the dynamics of knowledge building in a crowdsourced environment. A proper understanding of the dynamics of knowledge building in a crowdsourced environment would enable one in the better designing of such environments to solicit knowledge from the crowd. Our experiment on crowdsourced systems based on annotations shows that an important reason for the rapid knowledge building in such environments is due to variance in expertise. First, we used as our test bed, a customized Crowdsourced Annotation System (CAS) which provides a group of users the facility to annotate a given document while trying to understand it. Our results showed the presence of different genres of proficiency amongst the users of an annotation system. We observed that the ecosystem in crowdsourced annotation system comprised of mainly four categories of contributors, namely: Probers, Solvers, Articulators and Explorers. We inferred from our experiment that the knowledge garnering mainly happens due to the synergetic interaction across these categories. Further, we conducted an analysis on the dataset of Wikipedia and Stack Overflow and noticed the ecosystem presence in these portals as well. From this study, we claim that the ecosystem is a universal characteristic of all crowdsourced portals.

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A Framework for Textbook Enhancement and Learning using Crowdsourced Annotations

Despite a significant improvement in the educational aids in terms of effective teaching-learning process, most of the educational content available to the students is less than optimal in the context of being up-to-date, exhaustive and easy-to-understand. There is a need to iteratively improve the educational material based on the feedback collected from the students' learning experience. This can be achieved by observing the students' interactions with the content, and then having the authors modify it based on this feedback. Hence, we aim to facilitate and promote communication between the communities of authors, instructors and students in order to gradually improve the educational material. Such a system will also help in students' learning process by encouraging student-to-student teaching. Underpinning these objectives, we provide the framework of a platform named Crowdsourced Annotation System (CAS) where the people from these communities can collaborate and benefit from each other. We use the concept of in-context annotations, through which, the students can add their comments about the given text while learning it. An experiment was conducted on 60 students who try to learn an article of a textbook by annotating it for four days. According to the result of the experiment, most of the students were highly satisfied with the use of CAS. They stated that the system is extremely useful for learning and they would like to use it for learning other concepts in future.

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