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Aryan Ramchandra Kapadia

Publications and source records attributed to Aryan Ramchandra Kapadia.

3 recordsLinked to original sources

Trustworthy FinAInce: Unpacking How AI-Mediated Financial Advice is Judged

As generative AI is increasingly used as a source of personal financial guidance, understanding how people appraise such advice is important for supporting appropriate reliance. We conducted a randomized vignette experiment with 285 U.S. adults across eight financial decisions, independently varying three advice styles---AI, expert, and online community---and displayed source labels while holding the underlying recommendation consistent. Advice style most strongly shaped message and safety appraisals, Expert labels selectively increased perceived source knowledge, and decision context primarily shaped risk and safety appraisals. These appraisals were associated with downstream judgments, with models explaining 69.2% of overall quality, 75.9% of trust, and 82.9% of intended reliance. Expert-style advice also remained most preferred when shown without source labels. Our findings have implications for understanding financial advice evaluation, distinguishing the roles of advice style and source labels, and designing financial AI that supports grounded evaluation rather than simply maximizing trust.

cs.HC

How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

As generative AI increasingly becomes a common source of daily decision-making, including financial choices, it is critical to understand how people evaluate AI-generated financial advice. We conducted a preregistered vignette experiment (N = 285) in which substantive financial content---including facts, numerical values, recommendation direction, and core reasoning---was held constant while communication style varied across AI Financial Assistant (AI), Certified Financial Planner (Expert), and Online Community Forum (OC) advice. Displayed source attribution was independently manipulated through correctly labeled, unlabeled, and mislabeled conditions, allowing us to separate attribution effects from source-specific communication cues. Expert advice was rated more favorably than AI advice on 9 of 10 outcomes (|d|=0.20--0.47), and this advantage remained visible without source labels, where Expert advice outperformed AI advice on 8 of 10 outcomes (up to d=0.60). Correct labels added limited differentiation, whereas mislabeling increased ratings of AI advice for situational fit and overall quality (d=0.42 for each) and attenuated the Expert advantage in situational fit (d=-0.36). Descriptive analyses further showed that AI advice was most responsive to displayed attribution and, conversely, that advice-style differences were most visible under an AI label. These findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues. We position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.

cs.HC

Are Gains Quiet and Losses Loud? Emotional Responses to Financial Booms and Crashes Online

Financial events negatively affect emotional well-being, but large-scale studies examining their impact on online emotional expression using real-time social media data remain limited. To address this gap, we propose analyzing Reddit communities (financial and non-financial) across two case studies: a financial crash and a boom. We investigate how emotional and psycholinguistic responses differ between financial and non-financial communities, and the extent to which the type of financial event affects user behavior during the two case study periods. To examine the effect of these events on expressed language, we analyze daily sentiment, emotion, and LIWC counts using quasi-experimental methods: Difference-in-Differences (DiD) and Causal Impact analyses during a financial boom and a financial crash. Overall, we find coherent, negative shifts in emotional responses during financial crashes, but weaker, mixed responses during booms. By exploring emotional and psycholinguistic expressions during financial events, we identify future implications for understanding online users' mental health and building connected, healthy communities.

cs.HC