arXiv subjects

Athena Vakali

Publications and source records attributed to Athena Vakali.

At least 19 recordsLinked to original sources

arXiv2025

Echoes of AI Harms: A Human-LLM Synergistic Framework for Bias-Driven Harm Anticipation

The growing influence of Artificial Intelligence (AI) systems on decision-making in critical domains has exposed their potential to cause significant harms, often rooted in biases embedded across the AI lifecycle. While existing frameworks and taxonomies document bias or harms in isolation, they rarely establish systematic links between specific bias types and the harms they cause, particularly within real-world sociotechnical contexts. Technical fixes proposed to address AI biases are ill-equipped to address them and are typically applied after a system has been developed or deployed, offering limited preventive value. We propose ECHO, a novel framework for proactive AI harm anticipation through the systematic mapping of AI bias types to harm outcomes across diverse stakeholder and domain contexts. ECHO follows a modular workflow encompassing stakeholder identification, vignette-based presentation of biased AI systems, and dual (human-LLM) harm annotation, integrated within ethical matrices for structured interpretation. This human-centered approach enables early-stage detection of bias-to-harm pathways, guiding AI design and governance decisions from the outset. We validate ECHO in two high-stakes domains (disease diagnosis and hiring), revealing domain-specific, bias-to-harm patterns and demonstrating ECHO's potential to support anticipatory governance of AI systems

cs.CY↗

arXiv2025

Poster: ChatIYP: Enabling Natural Language Access to the Internet Yellow Pages Database

The Internet Yellow Pages (IYP) aggregates information from multiple sources about Internet routing into a unified, graph-based knowledge base. However, querying it requires knowledge of the Cypher language and the exact IYP schema, thus limiting usability for non-experts. In this paper, we propose ChatIYP, a domain-specific Retrieval-Augmented Generation (RAG) system that enables users to query IYP through natural language questions. Our evaluation demonstrates solid performance on simple queries, as well as directions for improvement, and provides insights for selecting evaluation metrics that are better fit for IYP querying AI agents.

cs.NI↗

arXiv2025

AI Harmonics: a human-centric and harms severity-adaptive AI risk assessment framework

The absolute dominance of Artificial Intelligence (AI) introduces unprecedented societal harms and risks. Existing AI risk assessment models focus on internal compliance, often neglecting diverse stakeholder perspectives and real-world consequences. We propose a paradigm shift to a human-centric, harm-severity adaptive approach grounded in empirical incident data. We present AI Harmonics, which includes a novel AI harm assessment metric (AIH) that leverages ordinal severity data to capture relative impact without requiring precise numerical estimates. AI Harmonics combines a robust, generalized methodology with a data-driven, stakeholder-aware framework for exploring and prioritizing AI harms. Experiments on annotated incident data confirm that political and physical harms exhibit the highest concentration and thus warrant urgent mitigation: political harms erode public trust, while physical harms pose serious, even life-threatening risks, underscoring the real-world relevance of our approach. Finally, we demonstrate that AI Harmonics consistently identifies uneven harm distributions, enabling policymakers and organizations to target their mitigation efforts effectively.

cs.AI↗

arXiv2025

Mind the XAI Gap: A Human-Centered LLM Framework for Democratizing Explainable AI

Artificial Intelligence (AI) is rapidly embedded in critical decision-making systems, however their foundational ``black-box'' models require eXplainable AI (XAI) solutions to enhance transparency, which are mostly oriented to experts, making no sense to non-experts. Alarming evidence about AI's unprecedented human values risks brings forward the imperative need for transparent human-centered XAI solutions. In this work, we introduce a domain-, model-, explanation-agnostic, generalizable and reproducible framework that ensures both transparency and human-centered explanations tailored to the needs of both experts and non-experts. The framework leverages Large Language Models (LLMs) and employs in-context learning to convey domain- and explainability-relevant contextual knowledge into LLMs. Through its structured prompt and system setting, our framework encapsulates in one response explanations understandable by non-experts and technical information to experts, all grounded in domain and explainability principles. To demonstrate the effectiveness of our framework, we establish a ground-truth contextual ``thesaurus'' through a rigorous benchmarking with over 40 data, model, and XAI combinations for an explainable clustering analysis of a well-being scenario. Through a comprehensive quality and human-friendliness evaluation of our framework's explanations, we prove high content quality through strong correlations with ground-truth explanations (Spearman rank correlation=0.92) and improved interpretability and human-friendliness to non-experts through a user study (N=56). Our overall evaluation confirms trust in LLMs as HCXAI enablers, as our framework bridges the above Gaps by delivering (i) high-quality technical explanations aligned with foundational XAI methods and (ii) clear, efficient, and interpretable human-centered explanations for non-experts.

cs.LG↗

arXiv2025

Ties of Trust: a bowtie model to uncover trustor-trustee relationships in LLMs

The rapid and unprecedented dominance of Artificial Intelligence (AI), particularly through Large Language Models (LLMs), has raised critical trust challenges in high-stakes domains like politics. Biased LLMs' decisions and misinformation undermine democratic processes, and existing trust models fail to address the intricacies of trust in LLMs. Currently, oversimplified, one-directional approaches have largely overlooked the many relationships between trustor (user) contextual factors (e.g. ideology, perceptions) and trustee (LLMs) systemic elements (e.g. scientists, tool's features). In this work, we introduce a bowtie model for holistically conceptualizing and formulating trust in LLMs, with a core component comprehensively exploring trust by tying its two sides, namely the trustor and the trustee, as well as their intricate relationships. We uncover these relationships within the proposed bowtie model and beyond to its sociotechnical ecosystem, through a mixed-methods explanatory study, that exploits a political discourse analysis tool (integrating ChatGPT), by exploring and responding to the next critical questions: 1) How do trustor's contextual factors influence trust-related actions? 2) How do these factors influence and interact with trustee systemic elements? 3) How does trust itself vary across trustee systemic elements? Our bowtie-based explanatory analysis reveals that past experiences and familiarity significantly shape trustor's trust-related actions; not all trustor contextual factors equally influence trustee systemic elements; and trustee's human-in-the-loop features enhance trust, while lack of transparency decreases it. Finally, this solid evidence is exploited to deliver recommendations, insights and pathways towards building robust trusting ecosystems in LLM-based solutions.

cs.CY↗

arXiv2025

FAIRTOPIA: Envisioning Multi-Agent Guardianship for Disrupting Unfair AI Pipelines

AI models have become active decision makers, often acting without human supervision. The rapid advancement of AI technology has already caused harmful incidents that have hurt individuals and societies and AI unfairness in heavily criticized. It is urgent to disrupt AI pipelines which largely neglect human principles and focus on computational biases exploration at the data (pre), model(in), and deployment (post) processing stages. We claim that by exploiting the advances of agents technology, we will introduce cautious, prompt, and ongoing fairness watch schemes, under realistic, systematic, and human-centric fairness expectations. We envision agents as fairness guardians, since agents learn from their environment, adapt to new information, and solve complex problems by interacting with external tools and other systems. To set the proper fairness guardrails in the overall AI pipeline, we introduce a fairness-by-design approach which embeds multi-role agents in an end-to-end (human to AI) synergetic scheme. Our position is that we may design adaptive and realistic AI fairness frameworks, and we introduce a generalized algorithm which can be customized to the requirements and goals of each AI decision making scenario. Our proposed, so called FAIRTOPIA framework, is structured over a three-layered architecture, which encapsulates the AI pipeline inside an agentic guardian and a knowledge-based, self-refining layered scheme. Based on our proposition, we enact fairness watch in all of the AI pipeline stages, under robust multi-agent workflows, which will inspire new fairness research hypothesis, heuristics, and methods grounded in human-centric, systematic, interdisciplinary, socio-technical principles.

cs.CY↗

arXiv2025

AgoraSpeech: A multi-annotated comprehensive dataset of political discourse through the lens of humans and AI

Political discourse datasets are important for gaining political insights, analyzing communication strategies or social science phenomena. Although numerous political discourse corpora exist, comprehensive, high-quality, annotated datasets are scarce. This is largely due to the substantial manual effort, multidisciplinarity, and expertise required for the nuanced annotation of rhetorical strategies and ideological contexts. In this paper, we present AgoraSpeech, a meticulously curated, high-quality dataset of 171 political speeches from six parties during the Greek national elections in 2023. The dataset includes annotations (per paragraph) for six natural language processing (NLP) tasks: text classification, topic identification, sentiment analysis, named entity recognition, polarization and populism detection. A two-step annotation was employed, starting with ChatGPT-generated annotations and followed by exhaustive human-in-the-loop validation. The dataset was initially used in a case study to provide insights during the pre-election period. However, it has general applicability by serving as a rich source of information for political and social scientists, journalists, or data scientists, while it can be used for benchmarking and fine-tuning NLP and large language models (LLMs).

cs.CL↗

arXiv2024

Towards Hybrid Intelligence in Journalism: Findings and Lessons Learnt from a Collaborative Analysis of Greek Political Rhetoric by ChatGPT and Humans

This chapter introduces a research project titled "Analyzing the Political Discourse: A Collaboration Between Humans and Artificial Intelligence", which was initiated in preparation for Greece's 2023 general elections. The project focused on the analysis of political leaders' campaign speeches, employing Artificial Intelligence (AI), in conjunction with an interdisciplinary team comprising journalists, a political scientist, and data scientists. The chapter delves into various aspects of political discourse analysis, including sentiment analysis, polarization, populism, topic detection, and Named Entities Recognition (NER). This experimental study investigates the capabilities of large language model (LLMs), and in particular OpenAI's ChatGPT, for analyzing political speech, evaluates its strengths and weaknesses, and highlights the essential role of human oversight in using AI in journalism projects and potentially other societal sectors. The project stands as an innovative example of human-AI collaboration (known also as "hybrid intelligence") within the realm of digital humanities, offering valuable insights for future initiatives.

cs.CY↗

arXiv2024

Rolling in the deep of cognitive and AI biases

Nowadays, we delegate many of our decisions to Artificial Intelligence (AI) that acts either in solo or as a human companion in decisions made to support several sensitive domains, like healthcare, financial services and law enforcement. AI systems, even carefully designed to be fair, are heavily criticized for delivering misjudged and discriminated outcomes against individuals and groups. Numerous work on AI algorithmic fairness is devoted on Machine Learning pipelines which address biases and quantify fairness under a pure computational view. However, the continuous unfair and unjust AI outcomes, indicate that there is urgent need to understand AI as a sociotechnical system, inseparable from the conditions in which it is designed, developed and deployed. Although, the synergy of humans and machines seems imperative to make AI work, the significant impact of human and societal factors on AI bias is currently overlooked. We address this critical issue by following a radical new methodology under which human cognitive biases become core entities in our AI fairness overview. Inspired by the cognitive science definition and taxonomy of human heuristics, we identify how harmful human actions influence the overall AI lifecycle, and reveal human to AI biases hidden pathways. We introduce a new mapping, which justifies the human heuristics to AI biases reflections and we detect relevant fairness intensities and inter-dependencies. We envision that this approach will contribute in revisiting AI fairness under deeper human-centric case studies, revealing hidden biases cause and effects.

cs.AI↗

arXiv2024

Using Self-supervised Learning Can Improve Model Fairness

Self-supervised learning (SSL) has become the de facto training paradigm of large models, where pre-training is followed by supervised fine-tuning using domain-specific data and labels. Despite demonstrating comparable performance with supervised methods, comprehensive efforts to assess SSL's impact on machine learning fairness (i.e., performing equally on different demographic breakdowns) are lacking. Hypothesizing that SSL models would learn more generic, hence less biased representations, this study explores the impact of pre-training and fine-tuning strategies on fairness. We introduce a fairness assessment framework for SSL, comprising five stages: defining dataset requirements, pre-training, fine-tuning with gradual unfreezing, assessing representation similarity conditioned on demographics, and establishing domain-specific evaluation processes. We evaluate our method's generalizability on three real-world human-centric datasets (i.e., MIMIC, MESA, and GLOBEM) by systematically comparing hundreds of SSL and fine-tuned models on various dimensions spanning from the intermediate representations to appropriate evaluation metrics. Our findings demonstrate that SSL can significantly improve model fairness, while maintaining performance on par with supervised methods-exhibiting up to a 30% increase in fairness with minimal loss in performance through self-supervision. We posit that such differences can be attributed to representation dissimilarities found between the best- and the worst-performing demographics across models-up to x13 greater for protected attributes with larger performance discrepancies between segments.

cs.LG↗

arXiv2024

Evaluating Fairness in Self-supervised and Supervised Models for Sequential Data

Self-supervised learning (SSL) has become the de facto training paradigm of large models where pre-training is followed by supervised fine-tuning using domain-specific data and labels. Hypothesizing that SSL models would learn more generic, hence less biased, representations, this study explores the impact of pre-training and fine-tuning strategies on fairness (i.e., performing equally on different demographic breakdowns). Motivated by human-centric applications on real-world timeseries data, we interpret inductive biases on the model, layer, and metric levels by systematically comparing SSL models to their supervised counterparts. Our findings demonstrate that SSL has the capacity to achieve performance on par with supervised methods while significantly enhancing fairness--exhibiting up to a 27% increase in fairness with a mere 1% loss in performance through self-supervision. Ultimately, this work underscores SSL's potential in human-centric computing, particularly high-stakes, data-scarce application domains like healthcare.

cs.LG↗

arXiv2023

Negotiation Strategies in Ubiquitous Human-Computer Interaction: A Novel Storyboards Scale & Field Study

In today's connected society, self-tracking technologies (STTs), such as wearables and mobile fitness apps, empower humans to improve their health and well-being through ubiquitous physical activity monitoring, with several personal and societal benefits. Despite the advances in such technologies' hardware, low user engagement and decreased effectiveness limitations demand more informed and theoretically-founded Human-Computer Interaction designs. To address these challenges, we build upon the previously unexplored Leisure Constraints Negotiation Model and the Transtheoretical Model to systematically define and assess the effectiveness of STTs' features that acknowledge users' contextual constraints and establish human-negotiated STTs narratives. Specifically, we introduce and validate a human-centric scale, StoryWear, which exploits and explores eleven dimensions of negotiation strategies that humans utilize to overcome constraints regarding exercise participation, captured through an inclusive storyboards format. Based on our preliminary studies, StoryWear shows high reliability, rendering it suitable for future work in ubiquitous computing. Our results indicate that negotiation strategies vary in perceived effectiveness and have higher appeal for existing STTs' users, with self-motivation, commitment, and understanding of the negative impact of non-exercise placed at the top. Finally, we give actionable guidelines for real-world implementation and a commentary on the future of personalized training.

cs.HC↗

arXiv2023

Bias in Internet Measurement Platforms

Network operators and researchers frequently use Internet measurement platforms (IMPs), such as RIPE Atlas, RIPE RIS, or RouteViews for, e.g., monitoring network performance, detecting routing events, topology discovery, or route optimization. To interpret the results of their measurements and avoid pitfalls or wrong generalizations, users must understand a platform's limitations. To this end, this paper studies an important limitation of IMPs, the \textit{bias}, which exists due to the non-uniform deployment of the vantage points. Specifically, we introduce a generic framework to systematically and comprehensively quantify the multi-dimensional (e.g., across location, topology, network types, etc.) biases of IMPs. Using the framework and open datasets, we perform a detailed analysis of biases in IMPs that confirms well-known (to the domain experts) biases and sheds light on less-known or unexplored biases. To facilitate IMP users to obtain awareness of and explore bias in their measurements, as well as further research and analyses (e.g., methods for mitigating bias), we publicly share our code and data, and provide online tools (API, Web app, etc.) that calculate and visualize the bias in measurement setups.

cs.NI↗

arXiv2023

The State of Algorithmic Fairness in Mobile Human-Computer Interaction

This paper explores the intersection of Artificial Intelligence and Machine Learning (AI/ML) fairness and mobile human-computer interaction (MobileHCI). Through a comprehensive analysis of MobileHCI proceedings published between 2017 and 2022, we first aim to understand the current state of algorithmic fairness in the community. By manually analyzing 90 papers, we found that only a small portion (5%) thereof adheres to modern fairness reporting, such as analyses conditioned on demographic breakdowns. At the same time, the overwhelming majority draws its findings from highly-educated, employed, and Western populations. We situate these findings within recent efforts to capture the current state of algorithmic fairness in mobile and wearable computing, and envision that our results will serve as an open invitation to the design and development of fairer ubiquitous technologies.

cs.HC↗

arXiv2023

Analyzing large scale political discussions on Twitter: the use case of the Greek wiretapping scandal (#ypoklopes)

In this paper, we study the Greek wiretappings scandal, which has been revealed in 2022 and attracted a lot of attention by press and citizens. Specifically, we propose a methodology for collecting data and analyzing patterns of online public discussions on Twitter. We apply our methodology to the Greek wiretappings use case, and present findings related to the evolution of the discussion over time, its polarization, and the role of the media. The methodology can be of wider use and replicated to other topics. Finally, we provide publicly an open dataset, and online resources with the results.

cs.SI↗

arXiv2023

Uncovering Bias in Personal Informatics

Personal informatics (PI) systems, powered by smartphones and wearables, enable people to lead healthier lifestyles by providing meaningful and actionable insights that break down barriers between users and their health information. Today, such systems are used by billions of users for monitoring not only physical activity and sleep but also vital signs and women's and heart health, among others. Despite their widespread usage, the processing of sensitive PI data may suffer from biases, which may entail practical and ethical implications. In this work, we present the first comprehensive empirical and analytical study of bias in PI systems, including biases in raw data and in the entire machine learning life cycle. We use the most detailed framework to date for exploring the different sources of bias and find that biases exist both in the data generation and the model learning and implementation streams. According to our results, the most affected minority groups are users with health issues, such as diabetes, joint issues, and hypertension, and female users, whose data biases are propagated or even amplified by learning models, while intersectional biases can also be observed.

cs.CY↗

arXiv2023

ENCOVIZ: An open-source, secure and multi-role energy consumption visualisation platform

The need for a more energy efficient future is now more evident than ever and has led to the continuous growth of sectors with greater potential for energy savings, such as smart buildings, energy consumption meters, etc. The large volume of energy related data produced is a huge advantage but, at the same time, it creates a new problem; The need to structure, organize and efficiently present this meaningful information. In this context, we present the ENCOVIZ platform, a multi-role, extensible, secure, energy consumption visualization platform with built-in analytics. ENCOVIZ has been built in accordance with the best visualisation practices, on top of open source technologies and includes (i) multi-role functionalities, (ii) the automated ingestion of energy consumption data and (iii) proper visualisations and information to support effective decision making both for energy providers and consumers.

cs.SE↗

arXiv2023

(Un)fair devices: Moving beyond AI accuracy in personal sensing

Personal devices are omnipresent in our lives, seamlessly monitoring our activities, from smart rings tracking sleep patterns to smartwatches keeping an eye on missed heartbeats. The rich data streams from such devices fuel advanced Artificial Intelligence (AI) applications. Instead of solely relying on direct sensor measurements, these applications are increasingly leveraging Machine Learning (ML) model estimates to derive insights. But are these estimates biased or not? This literature review delivers compelling evidence about the impact of hidden biases that creep into ML models deployed on personal devices. We discuss critical bias issues drawn from prior work such as racial bias in pulse oximeters, weight bias in optical heart rate sensors, and sex bias in audio-based diagnostics. In response to these challenges, we advocate for a shift from prioritizing performance-oriented evaluations of personal devices to adopting assessments grounded in a human-centered approach. To facilitate this transition, we provide guidelines for the design, development, evaluation, and use of unbiased AI in personal devices, recognizing their potential impact on improving our health, lifestyle, and productivity -- more than any other technology.

cs.CY↗