arXiv subjects

Auren R. Liu

Publications and source records attributed to Auren R. Liu.

4 recordsLinked to original sources

arXiv2025

How AI and Human Behaviors Shape Psychosocial Effects of Extended Chatbot Use: A Longitudinal Randomized Controlled Study

As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k messages) to investigate how interaction modes (text, neutral voice, and engaging voice) and conversation types (open-ended, non-personal, and personal) influence four psychosocial outcomes: loneliness, social interaction with real people, emotional dependence on AI, and problematic AI usage. No significant effects were detected from experimental conditions, despite conversation analyses revealing differences in AI and human behavioral patterns across the conditions. Instead, participants who voluntarily used the chatbot more, regardless of assigned condition, showed consistently worse outcomes. Individuals' characteristics, such as higher trust and social attraction towards the AI chatbot, are associated with higher emotional dependence and problematic use. These findings raise deeper questions about how artificial companions may reshape the ways people seek, sustain, and substitute human connections.

cs.HC↗

arXiv2025

"My Boyfriend is AI": A Computational Analysis of Human-AI Companionship in Reddit's AI Community

The emergence of AI companion applications has created novel forms of intimate human-AI relationships, yet empirical research on these communities remains limited. We present the first large-scale computational analysis of r/MyBoyfriendIsAI, Reddit's primary AI companion community (27,000+ members). Using exploratory qualitative analysis and quantitative analysis employing classifiers, we identify six primary conversation themes, with visual sharing of couple pictures and ChatGPT-specific discussions dominating the discourse of the most viewed posts. Through analyzing the top posts in the community, our findings reveal how community members' AI companionship emerges unintentionally through functional use rather than deliberate seeking, with users reporting therapeutic benefits led by reduced loneliness, always-available support, and mental health improvements. Our work covers primary concerns about human intimacy with AIs such as emotional dependency, reality dissociation, and grief from model updates. We observe users materializing relationships following traditional human-human relationship customs, such as wedding rings. Community dynamics indicate active resistance to stigmatization through advocacy and mutual validation. This work contributes an empirical understanding of AI companionship as an emerging sociotechnical phenomenon.

cs.HC↗

arXiv2025

Chatbot Companionship: A Mixed-Methods Study of Companion Chatbot Usage Patterns and Their Relationship to Loneliness in Active Users

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This study presents a large-scale survey (n = 404) of regular users of companion chatbots, investigating the relationship between chatbot usage and loneliness. We develop a model explaining approximately 50% of variance in loneliness; while usage does not directly predict loneliness, we identify factors including neuroticism, social network size, and problematic use. Through cluster analysis and mixed-methods thematic analysis combining manual coding with automated theme extraction, we identify seven distinct user profiles demonstrating that companion chatbots can either enhance or potentially harm psychological well-being depending on user characteristics. Different usage patterns can lead to markedly different outcomes, with some users experiencing enhanced social confidence while others risk further isolation. These findings have significant implications for responsible AI development, suggesting that one-size-fits-all approaches to AI companionship may be ethically problematic. Our work contributes to the ongoing dialogue about the role of AI in social and emotional support, offering insights for developing more targeted and ethical approaches to AI companionship that complement rather than replace human connections.

cs.HC↗

arXiv2025

Investigating Affective Use and Emotional Well-being on ChatGPT

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with ChatGPT (with a focus on Advanced Voice Mode) may impact users' emotional well-being, behaviors and experiences through two parallel studies. To study the affective use of AI chatbots, we perform large-scale automated analysis of ChatGPT platform usage in a privacy-preserving manner, analyzing over 3 million conversations for affective cues and surveying over 4,000 users on their perceptions of ChatGPT. To investigate whether there is a relationship between model usage and emotional well-being, we conduct an Institutional Review Board (IRB)-approved randomized controlled trial (RCT) on close to 1,000 participants over 28 days, examining changes in their emotional well-being as they interact with ChatGPT under different experimental settings. In both on-platform data analysis and the RCT, we observe that very high usage correlates with increased self-reported indicators of dependence. From our RCT, we find that the impact of voice-based interactions on emotional well-being to be highly nuanced, and influenced by factors such as the user's initial emotional state and total usage duration. Overall, our analysis reveals that a small number of users are responsible for a disproportionate share of the most affective cues.

cs.HC↗