Beenish Moalla Chaudhry

arXiv2026

Exploring the Ethical Concerns in User Reviews of Mental Health Apps using Topic Modeling and Sentiment Analysis

The rapid growth of AI-driven mental health mobile apps has raised concerns about their ethical considerations and user trust. This study proposed a natural language processing (NLP)-based framework to evaluate ethical aspects from user-generated reviews from the Google Play Store and Apple App Store. After gathering and cleaning the data, topic modeling was applied to identify latent themes in the context of ethics using topic words and then map them to well-recognized existing ethical principles described in different ethical frameworks; in addition to that, a bottom-up approach is applied to find any new and emergent ethics from the reviews using a transformer-based zero-shot classification model. Sentiment analysis was then used to capture how users feel about each ethical aspect. The obtained results reveal that well-known ethical considerations are not enough for the modern AI-based technologies and are missing emerging ethical challenges, showing how these apps either uphold or overlook key moral values. This work contributes to developing an ongoing evaluation system that can enhance the fairness, transparency, and trustworthiness of AI-powered mental health chatbots.

cs.CY↗

arXiv2025

Surgeons Are Indian Males and Speech Therapists Are White Females: Auditing Biases in Vision-Language Models for Healthcare Professionals

Vision language models (VLMs), such as CLIP and OpenCLIP, can encode and reflect stereotypical associations between medical professions and demographic attributes learned from web-scale data. We present an evaluation protocol for healthcare settings that quantifies associated biases and assesses their operational risk. Our methodology (i) defines a taxonomy spanning clinicians and allied healthcare roles (e.g., surgeon, cardiologist, dentist, nurse, pharmacist, technician), (ii) curates a profession-aware prompt suite to probe model behavior, and (iii) benchmarks demographic skew against a balanced face corpus. Empirically, we observe consistent demographic biases across multiple roles and vision models. Our work highlights the importance of bias identification in critical domains such as healthcare as AI-enabled hiring and workforce analytics can have downstream implications for equity, compliance, and patient trust.

cs.CY↗