arXiv subjects

Ben Zefeng Zhang

Publications and source records attributed to Ben Zefeng Zhang.

3 recordsLinked to original sources

arXiv2026

"I Use ChatGPT to Humanize My Words": Affordances and Risks of ChatGPT to Autistic Users

Large Language Model (LLM) chatbots like ChatGPT have emerged as cognitive scaffolding for autistic users, yet the tension between their utility and risk remains under-articulated. Through an inductive thematic analysis of 3,984 social media posts by self-identified autistic users, we apply a technology affordance lens to examine this duality. We found that while users leveraged ChatGPT to offload executive dysfunction, regulate emotions, translate neurotypical communication, and validate their autistic identity, these affordances coexist with risks to their well-being: reinforcing delusional thinking, erasing authentic identity through automated masking, and triggering conflicts with the autistic sense of justice. As part of our preliminary work, this poster identifies trade-offs in autistic users' interactions with ChatGPT and concludes by outlining our future work on developing neuro-inclusive technologies that address these tensions through beneficial friction, bidirectional translation, and the delineation of emotional validation from reality.

cs.HC↗

arXiv2025

LLM Use for Mental Health: Crowdsourcing Users' Sentiment-based Perspectives and Values from Social Discussions

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of mental health. We crowdsource large-scale users' posts from six major social media platforms to examine how people discuss their interactions with LLM chatbots across different mental health conditions. Through an LLM-assisted pipeline grounded in Value-Sensitive Design (VSD), we mapped the relationships across user-reported sentiments, mental health conditions, perspectives, and values. Our results reveal that the use of LLM chatbots is condition-specific. Users with neurodivergent conditions (e.g., ADHD, ASD) report strong positive sentiments and instrumental or appraisal support, whereas higher-risk disorders (e.g., schizophrenia, bipolar disorder) show more negative sentiments. We further uncover how user perspectives co-occur with underlying values, such as identity, autonomy, and privacy. Finally, we discuss shifting from "one-size-fits-all" chatbot design toward condition-specific, value-sensitive LLM design.

cs.CY↗

arXiv2024

Landscape of Generative AI in Global News: Topics, Sentiments, and Spatiotemporal Analysis

Generative AI has exhibited considerable potential to transform various industries and public life. The role of news media coverage of generative AI is pivotal in shaping public perceptions and judgments about this significant technological innovation. This paper provides in-depth analysis and rich insights into the temporal and spatial distribution of topics, sentiment, and substantive themes within global news coverage focusing on the latest emerging technology --generative AI. We collected a comprehensive dataset of news articles (January 2018 to November 2023, N = 24,827). For topic modeling, we employed the BERTopic technique and combined it with qualitative coding to identify semantic themes. Subsequently, sentiment analysis was conducted using the RoBERTa-base model. Analysis of temporal patterns in the data reveals notable variability in coverage across key topics--business, corporate technological development, regulation and security, and education--with spikes in articles coinciding with major AI developments and policy discussions. Sentiment analysis shows a predominantly neutral to positive media stance, with the business-related articles exhibiting more positive sentiment, while regulation and security articles receive a reserved, neutral to negative sentiment. Our study offers a valuable framework to investigate global news discourse and evaluate news attitudes and themes related to emerging technologies.

cs.CY↗