arXiv subjects

Benjamin Cowan

Publications and source records attributed to Benjamin Cowan.

6 recordsLinked to original sources

arXiv2025

Toward Metaphor-Fluid Conversation Design for Voice User Interfaces

Metaphors play a critical role in shaping user experiences with Voice User Interfaces (VUIs), yet existing designs often rely on static, human-centric metaphors that fail to adapt to diverse contexts and user needs. This paper introduces Metaphor-Fluid Design, a novel approach that dynamically adjusts metaphorical representations based on conversational use-contexts. We compare this approach to a Default VUI, which characterizes the present implementation of commercial VUIs commonly designed around the persona of an assistant, offering a uniform interaction style across contexts. In Study 1 (N=130), metaphors were mapped to four key use-contexts-commands, information seeking, sociality, and error recovery-along the dimensions of formality and hierarchy, revealing distinct preferences for task-specific metaphorical designs. Study 2 (N=91) evaluates a Metaphor-Fluid VUI against a Default VUI, showing that the Metaphor-Fluid VUI enhances perceived intention to adopt, enjoyment, and likability by aligning better with user expectations for different contexts. However, individual differences in metaphor preferences highlight the need for personalization. These findings challenge the one-size-fits-all paradigm of VUI design and demonstrate the potential of Metaphor-Fluid Design to create more adaptive and engaging human-AI interactions.

cs.HC↗

arXiv2022

Bilingual by default: Voice Assistants and the role of code-switching in creating a bilingual user experience

Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingual dialogue experience. In this provocation paper, we highlight the language production challenges faced in VA interaction for bilingual users. We argue that, by facilitating phenomena seen in bilingual interaction, such as code-switching, we can foster a more inclusive and improved user experience for bilingual users. We also explore ways that this might be achieved, through the support of multiple language recognition as well as being sensitive to the preferences of code-switching in speech output.

cs.HC↗

arXiv2021

Enhancing Self-Disclosure In Neural Dialog Models By Candidate Re-ranking

Neural language modelling has progressed the state-of-the-art in different downstream Natural Language Processing (NLP) tasks. One such area is of open-domain dialog modelling, neural dialog models based on GPT-2 such as DialoGPT have shown promising performance in single-turn conversation. However, such (neural) dialog models have been criticized for generating responses which although may have relevance to the previous human response, tend to quickly dissipate human interest and descend into trivial conversation. One reason for such performance is the lack of explicit conversation strategy being employed in human-machine conversation. Humans employ a range of conversation strategies while engaging in a conversation, one such key social strategies is Self-disclosure(SD). A phenomenon of revealing information about one-self to others. Social penetration theory (SPT) proposes that communication between two people moves from shallow to deeper levels as the relationship progresses primarily through self-disclosure. Disclosure helps in creating rapport among the participants engaged in a conversation. In this paper, Self-disclosure enhancement architecture (SDEA) is introduced utilizing Self-disclosure Topic Model (SDTM) during inference stage of a neural dialog model to re-rank response candidates to enhance self-disclosure in single-turn responses from from the model.

cs.CL↗

arXiv2018

The State of Speech in HCI: Trends, Themes and Challenges

Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfaces in HCI. We find that most studies are usability/theory-focused or explore wider system experiences, evaluating Wizard of Oz, prototypes, or developed systems by using self-report questionnaires to measure concepts like usability and user attitudes. A thematic analysis of the research found that speech HCI work focuses on nine key topics: system speech production, modality comparison, user speech production, assistive technology \& accessibility, design insight, experiences with interactive voice response (IVR) systems, using speech technology for development, people's experiences with intelligent personal assistants (IPAs) and how user memory affects speech interface interaction. From these insights we identify gaps and challenges in speech research, notably the need to develop theories of speech interface interaction, grow critical mass in this domain, increase design work, and expand research from single to multiple user interaction contexts so as to reflect current use contexts. We also highlight the need to improve measure reliability, validity and consistency, in the wild deployment and reduce barriers to building fully functional speech interfaces for research.

cs.HC↗

arXiv2003

Photonic Crystal Laser Accelerator Structures

Photonic crystals have great potential for use as laser-driven accelerator structures. A photonic crystal is a dielectric structure arranged in a periodic geometry. Like a crystalline solid with its electronic band structure, the modes of a photonic crystal lie in a set of allowed photonic bands. Similarly, it is possible for a photonic crystal to exhibit one or more photonic band gaps, with frequencies in the gap unable to propagate in the crystal. Thus photonic crystals can confine an optical mode in an all-dielectric structure, eliminating the need for metals and their characteristic losses at optical frequencies. We discuss several geometries of photonic crystal accelerator structures. Photonic crystal fibers (PCFs) are optical fibers which can confine a speed-of-light optical mode in vacuum. Planar structures, both two- and three-dimensional, can also confine such a mode, and have the additional advantage that they can be manufactured using common microfabrication techniques such as those used for integrated circuits. This allows for a variety of possible materials, so that dielectrics with desirable optical and radiation-hardness properties can be chosen. We discuss examples of simulated photonic crystal structures to demonstrate the scaling laws and trade-offs involved, and touch on potential fabrication processes.

physics.acc-ph↗

arXiv2003

Microfabrication of Laser-Driven Accelerator Structures

We discuss the potential for using microfabrication techniques for laser-driven accelerator construction. We introduce microfabrication processes in general, and then describe our investigation of a particular trial process. We conclude by considering the issues microfabrication raises for possible future structures.

physics.acc-ph↗