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Benjamin Mah

Publications and source records attributed to Benjamin Mah.

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The Consensus Trap: Dissecting Subjectivity and the "Ground Truth" Illusion in Data Annotation

In machine learning, "ground truth" refers to the assumed correct labels used to train and evaluate models. However, the foundational "ground truth" paradigm rests on a positivistic fallacy that treats human disagreement as technical noise rather than a vital sociotechnical signal. This systematic literature review analyzes research published between 2020 and 2025 across seven premier venues: ACL, AIES, CHI, CSCW, EAAMO, FAccT, and NeurIPS, investigating the mechanisms in data annotation practices that facilitate this "consensus trap". Our reflexive thematic analysis of 346 papers reveals that systemic failures in positional legibility, combined with the recent architectural shift toward human-as-verifier models, specifically the reliance on model-mediated annotations, introduce deep-seated anchoring bias and effectively remove human voices from the loop. We further demonstrate how geographic hegemony imposes Western norms as universal benchmarks, often enforced by the performative alignment of precarious data workers who prioritize requester compliance over honest subjectivity to avoid economic penalties. Critiquing the "noisy sensor" fallacy, where statistical models misdiagnose pluralism as error, we argue for reclaiming disagreement as a high-fidelity signal essential for building culturally competent models. To address these systemic tensions, we propose a roadmap for pluralistic annotation infrastructures that shift the objective from discovering a singular "right" answer to mapping the diversity of human experience.

cs.AI

Impact of LLM-based Review Comment Generation in Practice: A Mixed Open-/Closed-source User Study

We conduct a large-scale empirical user study in a live setup to evaluate the acceptance of LLM-generated comments and their impact on the review process. This user study was performed in two organizations, Mozilla (which has its codebase available as open source) and Ubisoft (fully closed-source). Inside their usual review environment, participants were given access to RevMate, an LLM-based assistive tool suggesting generated review comments using an off-the-shelf LLM with Retrieval Augmented Generation to provide extra code and review context, combined with LLM-as-a-Judge, to auto-evaluate the generated comments and discard irrelevant cases. Based on more than 587 patch reviews provided by RevMate, we observed that 8.1% and 7.2%, respectively, of LLM-generated comments were accepted by reviewers in each organization, while 14.6% and 20.5% other comments were still marked as valuable as review or development tips. Refactoring-related comments are more likely to be accepted than Functional comments (18.2% and 18.6% compared to 4.8% and 5.2%). The extra time spent by reviewers to inspect generated comments or edit accepted ones (36/119), yielding an overall median of 43s per patch, is reasonable. The accepted generated comments are as likely to yield future revisions of the revised patch as human-written comments (74% vs 73% at chunk-level).

cs.SE