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Benjamin Minhao Chen

Publications and source records attributed to Benjamin Minhao Chen.

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Beyond Accuracy: How Humans Evaluate Legally Correct but Socially Controversial Legal Advice from Machines

AI systems are increasingly used to provide legal advice, raising questions about whether laypeople accept guidance from algorithms--especially when that advice is legally correct but socially controversial. We report a preregistered survey experiment with 3,348 adults in mainland China examining how people evaluate identical legal advice when it is attributed either to an AI system or to a human lawyer, and when it is accompanied by reasoning or not. Contrary to expectations of algorithm aversion, attribution to an AI system has no net effect on perceived reasonableness. However, mediation analyses reveal opposing psychological pathways underlying this null result. AI-attributed advice is perceived as more objective, which increases perceived reasonableness, but also as less comprehensive and less attentive to special circumstances, which decreases perceived reasonableness. By contrast, providing legal reasoning substantially increases perceived reasonableness regardless of source, largely by enhancing perceptions of objectivity. Qualitative responses corroborate this tension between objectivity and contextual sensitivity in evaluations of legal advice. Together, these findings suggest that public responses to AI legal advisors are shaped not by rigid attitudes toward automation, but by the balancing of competing normative expectations. The results have implications for theories of algorithm aversion and the design of AI recommendation systems in normatively salient domains.

cs.CY

The Alignment Target Problem: Divergent Moral Judgments of Humans, AI Systems, and Their Designers

The project of aligning machine behavior with human values raises a basic problem: whose moral expectations should guide AI decision-making? Much alignment research assumes that the appropriate benchmark is how humans themselves would act in a given situation. Studies of agent-type value forks challenge this assumption by showing that people do not always judge humans and AI systems identically. This paper extends that challenge by examining two further possibilities: first, that evaluations of AI behavior change when its human origins are made visible; and second, that people judge the humans who program AI systems differently from either the machines or the human actors they are compared against. An experiment with 1,002 U.S. adults measured moral judgments in a runaway mine train scenario, varying the subject of evaluation across four conditions: a repairman, a repair robot, a repair robot programmed by company engineers, and company engineers programming a repair robot. We find no significant difference in evaluations of the repairman and the robot. However, judgments shifted substantially when the robot's actions were described as the product of human design. Participants exhibited markedly more deontological, rule-based reasoning when evaluating either the programmed robot or the engineers who programmed it, suggesting that rendering human agency visible activates heightened moral constraints. These findings indicate that people may evaluate humans, AI systems acting in the same situation, and the humans who design them in meaningfully different ways. The fact that these evaluations do not necessarily converge gives rise to the alignment target problem: which normative target should guide the development of artificial moral agents in high-stakes domains, and whether these plural judgments can be reconciled within a coherent account of value alignment.

cs.CY