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Besjon Cifliku

Publications and source records attributed to Besjon Cifliku.

3 recordsLinked to original sources

Hidden Technical Debt in Generative (GenUI) and Malleable User Interfaces

Malleable software can profoundly change how users interact with digital content, enabling non-experts to create their own customized tools. However, the practical adoption of GenUI systems faces several barriers, which I unpack in this paper, including a lack of adaptable data formats, "old" security protocols, and gaps in users' cognitive and creative skills for building their own interfaces. I advocate new evaluation strategies and scientific methods to measure the impact of malleable software in user studies, document usage patterns, and ensure their practical adoption.

cs.HC

They Think AI Can Do More Than It Actually Can: Practices, Challenges, & Opportunities of AI-Supported Reporting In Local Journalism

Declining newspaper revenues prompt local newsrooms to adopt automation to maintain efficiency and keep the community informed. However, current research provides a limited understanding of how local journalists work with digital data and which newsroom processes would benefit most from AI-supported (data) reporting. To bridge this gap, we conducted 21 semi-structured interviews with local journalists in Germany. Our study investigates how local journalists use data and AI (RQ1); the challenges they encounter when interacting with data and AI (RQ2); and the self-perceived opportunities of AI-supported reporting systems through the lens of discursive design (RQ3). Our findings reveal that local journalists do not fully leverage AI's potential to support data-related work. Despite local journalists' limited awareness of AI's capabilities, they are willing to use it to process data and discover stories. Finally, we provide recommendations for improving AI-supported reporting in the context of local news, grounded in the journalists' socio-technical perspective and their imagined AI future capabilities.

cs.HC

"This could save us months of work" -- Use Cases of AI and Automation Support in Investigative Journalism

As the capabilities of Large Language Models (LLMs) expand, more researchers are studying their adoption in newsrooms. However, much of the research focus remains broad and does not address the specific technical needs of investigative journalists. Therefore, this paper presents several applied use cases where automation and AI intersect with investigative journalism. We conducted a within-subjects user study with eight investigative journalists. In interviews, we elicited practical use cases using a speculative design approach by having journalists react to a prototype of a system that combines LLMs and Programming-by-Demonstration (PbD) to simplify data collection on numerous websites. Based on user reports, we classified the journalistic processes into data collecting and reporting. Participants indicated they utilize automation to handle repetitive tasks like content monitoring, web scraping, summarization, and preliminary data exploration. Following these insights, we provide guidelines on how investigative journalism can benefit from AI and automation.

cs.HC