Towards a Joint Understanding of Remote Operation for Vehicles in Public Road Traffic
Sustained driving automation systems are envisioned to be used as the foundation for driverless mobility services. However, both researchers and practitioners acknowledge that current driving automation systems are not yet able to handle all traffic situations that a human driver can handle. To bridge this gap and enable mobility services without an in-vehicle human driver or fallback, remote operation (or teleoperation) is increasingly discussed. Recently, first legal actions have been taken to enable some forms of remote operation on public roads. Remote operation encompasses a broad spectrum of methods to support a driving automation system, ranging from remote assistance, which includes providing information or releasing a maneuver, to remote driving, which includes driving the vehicle from a remote location. As such, safe implementation of remote operation in public road traffic challenges the collaboration of multiple academic disciplines (e.g. engineering, psychology, informatics, law, etc.) and stakeholders (e.g. remote operation service providers, remote operators, vehicle manufacturers, regulatory authorities, etc.). At the same time, the interdisciplinary discourse is often challenging due to differing expectations and language. To build a common ground, this article traces terminology back to the original differences in information processing both on human and vehicle side. This framework aims to help further discourse by directly specifying what is needed to engage a diverse audience including researchers and stakeholders of different backgrounds and interests. Recently discussed forms of teleoperation are integrated into this framework.