arXiv subjects

Bilge Mutlu

Publications and source records attributed to Bilge Mutlu.

At least 19 recordsLinked to original sources

arXiv2026

SHRIMP: Iterative Refinement of Robot Task Plans

As collaborative robots have entered domains such as manufacturing, agriculture, and healthcare, programming or adapting robot behavior typically requires robotic expertise that most end users lack. Natural language lowers this barrier. Recent advancements in large language models (LLMs) have made it feasible to translate natural language into robot task plans. However, language-based task specification suffers from semantic ambiguity, and generative models lack transparency for how language instructions become robot actions, making it difficult for users to validate the plan before execution. To address these issues, we introduce SHRIMP, a system that allows users to automatically generate a hierarchical robot primitive plan using natural language and iteratively revise their plan through re-prompting and explicit correction. At each revision, SHRIMP allows users to validate their plan in simulation, and once satisfied, execute it on the physical robot. Through a user study involving participants planning tabletop kitchen tasks (n=35), we validate that SHRIMP improves perceived control and enhances robot transparency. System videos and source code are available at https://wisc-hci.github.io/SHRIMP.

cs.RO↗

arXiv2026

Robo-Blocks: Generative Scaffolding in End-User Design and Programming of Social Robots

Programming social robots is challenging for novice robot programmers due to required expertise in planning, interaction design, and programming. While large language models (LLMs) hold significant promise through code generation from natural-language descriptions, they can obscure critical elements of programming and supplant designer intent, eventually resulting in over-reliance instead of developing programming skills. In this paper, we explore how LLM-based social-robot-programming tools can support novice robot programmers through a Research through Design (RtD) process. We designed and prototyped Robo-Blocks, a block-based programming environment that leverages LLMs to offer novice robot programmers generative scaffolding through structured narratives that connect high-level ideas to executable robot behaviors. Through deployment with novices, we discovered emerging user personas and usage patterns for generative scaffolding and showed how this scaffolding shapes end-user design and programming strategies. We present design insights for the effective use of generative scaffolding and its integration into the practice of social-robot programming.

cs.HC↗

arXiv2026

LearnMate^2: Design and Evaluation of an LLM-powered Personalized and Adaptive Support System for Online Learning

Personalization is crucial for effective learning, yet online learning, designed for widespread availability and open access, lacks personalized guidance. Recent advancements in large language models (LLMs) offer opportunities to bridge this gap. We explore how LLM-driven tools may be designed to support personalized and adaptive learning and examine how they shape user experience and learning outcomes. We iteratively designed \tool{} to support online learning by providing personalized study plans, real-time contextual assistance, and adaptive learning activities. A preliminary study ($n=24$) assessed the effectiveness and usability of \tool{} and informed refinements in our system, which we then evaluated ($n = 16$) against a combination of a state-of-the-art online learning platform and an LLM for learning support. Results indicate that \tool{} advances AI pedagogy by improving both learning outcomes and user experience compared to existing online learning and support tools. This work advances our understanding of the design space of personalized, AI-driven educational tools and their potential impact on user experience.

cs.HC↗

arXiv2026

U-Define: Designing User Workflows for Hard and Soft Constraints in LLM-Based Planning

LLMs are increasingly used for end-user task planning, yet their black-box nature limits users' ability to ensure reliability and control. While recent systems incorporate verification techniques, it remains unclear how users can effectively apply such rigid constraints to represent intent or adapt to real-world variability. For example, prior work finds that hard-only constraints are too rigid, and numeric flexibility weights confuse users. We investigate how interaction workflows can better support users in applying constraints to guide LLM-generated plans, examining whether abstracting strictness into high-level types (i.e., hard and soft) paired with distinct verification mechanisms helps users more reliably express and align intent. We present U-Define, a system that lets users define constraints in natural language and categorize them as either hard rules that must not be violated or soft preferences that allow flexibility. U-Define verifies these types through complementary methods: formal model checking for hard constraints and LLM-as-judge evaluation for soft ones. Through a technical evaluation and user studies with general and expert participants, we find that user-defined constraint types improve perceived usefulness, performance, and satisfaction while maintaining usability. These findings provide insights for designing flexible yet reliable constraint-based workflows.

cs.AI↗

arXiv2026

Making the Invisible Visible: Understanding the Mismatch Between Organizational Goals and Worker Experiences in AI Adoption

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people expected to collaborate with AI, are often invisible in decisions about how AI is designed and used. Drawing on interviews with professionals who interact with AI systems daily in healthcare, finance, and management, we examine the disconnect between organizational expectations and worker experiences. We identify key barriers, including poor usability and interoperability, misaligned expectations, limited control, and insufficient communication. These challenges highlight a gap between how organizations implement AI and the evolving worker needs, tasks, and workflows that it fails to support. We argue that successful adoption requires recognizing workers as central to AI integration and propose adaptation strategies at the individual, task, and organizational levels to better align AI systems with real-world practices.

cs.AI↗

arXiv2026

Designing Robots to Support Parent-Child Connections: Opportunities Through Robot-Mediated Communication

The sense of family connectedness may support positive outcomes including individual well-being, resilience, and healthy family functioning. However, as technologies advance, they often replace human-human interactions instead of nurturing them. In this work, we investigate how robot-facilitated communication tools might instead create new opportunities for family connection. We conducted two studies with families with children aged 5-12. We first explored the design space through in-home technology probe sessions with six families. These probes inspired us to explore two key interaction design dimensions: the robot's behavior strategy (passive, reactive, proactive) and the mode of communication (synchronous, asynchronous). We then conducted a laboratory study with 20 families to examine how the two dimensions shaped parent-child interaction and connection. Our findings characterize how parents and children appropriated robot-mediated exchanges, the tensions they experienced around initiative, timing, and privacy, and the opportunities they envisioned for supporting everyday connectedness.

cs.RO↗

arXiv2026

Supporting Family-School Partnerships with Robot-Facilitated Home-Based Activities

Family-school partnerships (FSP) are critical to children's development, yet families often face barriers such as time constraints, fragmented communication, and limited opportunities for meaningful engagement. As a step toward facilitating broader family-school partnerships, we explore a novel approach that integrates a social robot into family settings, specifically supporting home-based activities. Through interviews and co-design sessions, we designed and developed a robotic system informed by both parents and children, that supported, among other interactions, family communication about school topics. We evaluated the robot in a week-long, in-home study with 10 families. Our findings show how families integrated the robot into daily life, how parental facilitation styles shaped use, and how families perceived both the helpfulness and challenges of the robot. We contribute empirical insights, a modular system, and design implications for family- and child-robot interactions. We discuss ethical and privacy considerations, and broaden the design space for technologies supporting family-school partnerships.

cs.RO↗

arXiv2026

The Long-Horizon Task Mirage? Diagnosing Where and Why Agentic Systems Break

Large language model (LLM) agents perform strongly on short- and mid-horizon tasks, but often break down on long-horizon tasks that require extended, interdependent action sequences. Despite rapid progress in agentic systems, these long-horizon failures remain poorly characterized, hindering principled diagnosis and comparison across domains. To address this gap, we introduce HORIZON, an initial cross-domain diagnostic benchmark for systematically constructing tasks and analyzing long-horizon failure behaviors in LLM-based agents. Using HORIZON, we evaluate state-of-the-art (SOTA) agents from multiple model families (GPT-5 variants and Claude models), collecting 3100+ trajectories across four representative agentic domains to study horizon-dependent degradation patterns. We further propose a trajectory-grounded LLM-as-a-Judge pipeline for scalable and reproducible failure attribution, and validate it with human annotation on trajectories, achieving strong agreement (inter-annotator \kappa=0.61; human-judge \kappa=0.84). Our findings offer an initial methodological step toward systematic, cross-domain analysis of long-horizon agent failures and offer practical guidance for building more reliable long-horizon agents. We release our project website at \href{https://xwang2775.github.io/horizon-leaderboard/}{HORIZON Leaderboard} and welcome contributions from the community.

cs.AI↗

arXiv2026

RoboCritics: Enabling Reliable End-to-End LLM Robot Programming through Expert-Informed Critics

End-user robot programming grants users the flexibility to re-task robots in situ, yet it remains challenging for novices due to the need for specialized robotics knowledge. Large Language Models (LLMs) hold the potential to lower the barrier to robot programming by enabling task specification through natural language. However, current LLM-based approaches generate opaque, "black-box" code that is difficult to verify or debug, creating tangible safety and reliability risks in physical systems. We present RoboCritics, an approach that augments LLM-based robot programming with expert-informed motion-level critics. These critics encode robotics expertise to analyze motion-level execution traces for issues such as joint speed violations, collisions, and unsafe end-effector poses. When violations are detected, critics surface transparent feedback and offer one-click fixes that forward structured messages back to the LLM, enabling iterative refinement while keeping users in the loop. We instantiated RoboCritics in a web-based interface connected to a UR3e robot and evaluated it in a between-subjects user study (n=18). Compared to a baseline LLM interface, RoboCritics reduced safety violations, improved execution quality, and shaped how participants verified and refined their programs. Our findings demonstrate that RoboCritics enables more reliable and user-centered end-to-end robot programming with LLMs.

cs.RO↗

arXiv2026

Designing Robots for Families: In-Situ Prototyping for Contextual Reminders on Family Routines

Robots are increasingly entering the daily lives of families, yet their successful integration into domestic life remains a challenge. We explore family routines as a critical entry point for understanding how robots might find a sustainable role in everyday family settings. Together with each of the ten families, we co-designed robot interactions and behaviors, and a plan for the robot to support their chosen routines, accounting for contextual factors such as timing, participants, locations, and the activities in the environment. We then designed, prototyped, and deployed a mobile social robot as a four-day, in-home user study. Families welcomed the robot's reminders, with parents especially appreciating the offloading of some reminding tasks. At the same time, interviews revealed tensions around timing, authority, and family dynamics, highlighting the complexity of integrating robots into households beyond the immediate task of reminders. Based on these insights, we offer design implications for robot-facilitated contextual reminders and discuss broader considerations for designing robots for family settings.

cs.RO↗

arXiv2026

"It's like a pet...but my pet doesn't collect data about me": Multi-person Households' Privacy Design Preferences for Household Robots

Household robots boasting mobility, more sophisticated sensors, and powerful processing models have become increasingly prevalent in the commercial market. However, these features may expose users to unwanted privacy risks, including unsolicited data collection and unauthorized data sharing. While security and privacy researchers thus far have explored people's privacy concerns around household robots, literature investigating people's preferred privacy designs and mitigation strategies is still limited. Additionally, the existing literature has not yet accounted for multi-user perspectives on privacy design and household robots. We aimed to fill this gap by conducting in-person participatory design sessions with 15 households to explore how they would design a privacy-aware household robot based on their concerns and expectations. We found that participants did not trust that robots, or their respective manufacturers, would respect the data privacy of household members or operate in a multi-user ecosystem without jeopardizing users' personal data. Based on these concerns, they generated designs that gave them authority over their data, contained accessible controls and notification systems, and could be customized and tailored to suit the needs and preferences of each user over time. We synthesize our findings into actionable design recommendations for robot manufacturers and developers.

cs.HC↗

arXiv2026

Elements of Robot Morphology: Supporting Designers in Robot Form Exploration

Robot morphology, the form, shape, and structure of robots, is a key design space in human-robot interaction (HRI), shaping how robots function, express themselves, and interact with people. Yet, despite its importance, little is known about how design frameworks can guide systematic form exploration. To address this gap, we introduce Elements of Robot Morphology, a framework that identifies five fundamental elements: perception, articulation, end effectors, locomotion, and structure. Derived from an analysis of existing robots, the framework supports structured exploration of diverse robot forms. To operationalize the framework, we developed Morphology Exploration Blocks (MEB), a set of tangible blocks that enable hands-on, collaborative experimentation with robot morphologies. We evaluate the framework and toolkit through a case study and design workshops, showing how they support analysis, ideation, reflection, and collaborative robot design.

cs.RO↗

arXiv2026

Robot-Assisted Group Tours for Blind People

Group interactions are essential to social functioning, yet effective engagement relies on the ability to recognize and interpret visual cues, making such engagement a significant challenge for blind people. In this paper, we investigate how a mobile robot can support group interactions for blind people. We used the scenario of a guided tour with mixed-visual groups involving blind and sighted visitors. Based on insights from an interview study with blind people (n=5) and museum experts (n=5), we designed and prototyped a robotic system that supported blind visitors to join group tours. We conducted a field study in a science museum where each blind participant (n=8) joined a group tour with one guide and two sighted participants (n=8). Findings indicated users' sense of safety from the robot's navigational support, concerns in the group participation, and preferences for obtaining environmental information. We present design implications for future robotic systems to support blind people's mixed-visual group participation.

cs.HC↗

arXiv2025

NarraGuide: an LLM-based Narrative Mobile Robot for Remote Place Exploration

Robotic telepresence enables users to navigate and experience remote environments. However, effective navigation and situational awareness depend on users' prior knowledge of the environment, limiting the usefulness of these systems for exploring unfamiliar places. We explore how integrating location-aware LLM-based narrative capabilities into a mobile robot can support remote exploration. We developed a prototype system, called NarraGuide, that provides narrative guidance for users to explore and learn about a remote place through a dialogue-based interface. We deployed our prototype in a geology museum, where remote participants (n=20) used the robot to tour the museum. Our findings reveal how users perceived the robot's role, engaged in dialogue in the tour, and expressed preferences for bystander encountering. Our work demonstrates the potential of LLM-enabled robotic capabilities to deliver location-aware narrative guidance and enrich the experience of exploring remote environments.

cs.HC↗

arXiv2025

Benchmarking LLM Privacy Recognition for Social Robot Decision Making

While robots have previously utilized rule-based systems or probabilistic models for user interaction, the rapid evolution of large language models (LLMs) presents new opportunities to develop LLM-powered robots for enhanced human-robot interaction (HRI). To fully realize these capabilities, however, robots need to collect data such as audio, fine-grained images, video, and locations. As a result, LLMs often process sensitive personal information, particularly within private environments, such as homes. Given the tension between utility and privacy risks, evaluating how current LLMs manage sensitive data is critical. Specifically, we aim to explore the extent to which out-of-the-box LLMs are privacy-aware in the context of household robots. In this work, we present a set of privacy-relevant scenarios developed using the Contextual Integrity (CI) framework. We first surveyed users' privacy preferences regarding in-home robot behaviors and then examined how their privacy orientations affected their choices of these behaviors (N = 450). We then provided the same set of scenarios and questions to state-of-the-art LLMs (N = 10) and found that the agreement between humans and LLMs was generally low. To further investigate the capabilities of LLMs as potential privacy controllers, we implemented four additional prompting strategies and compared their results. We discuss the performance of the evaluated models as well as the implications and potential of AI privacy awareness in human-robot interaction.

cs.RO↗

arXiv2025

Exploring Families' Use and Mediation of Generative AI: A Multi-User Perspective

Generative AI (GenAI) platforms, such as ChatGPT, have gained popularity among the public due to their ease of access, use, and support of educational and creative activities. Despite these benefits, GenAI poses unique risks for families, such as lacking sufficient safeguards tailored to protect children under 13 years of age and not offering parental control features. This study explores how parents mediate their children's use of GenAI and the factors/processes that shape this mediation. Through analyzing semi-structured interviews with 12 families, we identified ways in which families used and mediated GenAI and factors that influenced parents' GenAI mediation strategies. We contextualize our findings with a modified model of family mediation strategies, drawing from previous family media and mediation frameworks. We provide insights for future research on Family-GenAI interactions and highlight the need for more robust protective measures on GenAI platforms for families.

cs.HC↗

arXiv2025

MAP: Multi-user Personalization with Collaborative LLM-powered Agents

The widespread adoption of Large Language Models (LLMs) and LLM-powered agents in multi-user settings underscores the need for reliable, usable methods to accommodate diverse preferences and resolve conflicting directives. Drawing on conflict resolution theory, we introduce a user-centered workflow for multi-user personalization comprising three stages: Reflection, Analysis, and Feedback. We then present MAP -- a \textbf{M}ulti-\textbf{A}gent system for multi-user \textbf{P}ersonalization -- to operationalize this workflow. By delegating subtasks to specialized agents, MAP (1) retrieves and reflects on relevant user information, while enhancing reliability through agent-to-agent interactions, (2) provides detailed analysis for improved transparency and usability, and (3) integrates user feedback to iteratively refine results. Our user study findings (n=12) highlight MAP's effectiveness and usability for conflict resolution while emphasizing the importance of user involvement in resolution verification and failure management. This work highlights the potential of multi-agent systems to implement user-centered, multi-user personalization workflows and concludes by offering insights for personalization in multi-user contexts.

cs.HC↗

arXiv2025

LearnMate: Enhancing Online Education with LLM-Powered Personalized Learning Plans and Support

With the increasing prevalence of online learning, adapting education to diverse learner needs remains a persistent challenge. Recent advancements in artificial intelligence (AI), particularly large language models (LLMs), promise powerful tools and capabilities to enhance personalized learning in online educational environments. In this work, we explore how LLMs can improve personalized learning experiences by catering to individual user needs toward enhancing the overall quality of online education. We designed personalization guidelines based on the growing literature on personalized learning to ground LLMs in generating tailored learning plans. To operationalize these guidelines, we implemented LearnMate, an LLM-based system that generates personalized learning plans and provides users with real-time learning support. We discuss the implications and future directions of this work, aiming to move beyond the traditional one-size-fits-all approach by integrating LLM-based personalized support into online learning environments.

cs.HC↗