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Bill Dolan

Publications and source records attributed to Bill Dolan.

46 records · Page 3Linked to original sources

Dialog System Technology Challenge 7

This paper introduces the Seventh Dialog System Technology Challenges (DSTC), which use shared datasets to explore the problem of building dialog systems. Recently, end-to-end dialog modeling approaches have been applied to various dialog tasks. The seventh DSTC (DSTC7) focuses on developing technologies related to end-to-end dialog systems for (1) sentence selection, (2) sentence generation and (3) audio visual scene aware dialog. This paper summarizes the overall setup and results of DSTC7, including detailed descriptions of the different tracks and provided datasets. We also describe overall trends in the submitted systems and the key results. Each track introduced new datasets and participants achieved impressive results using state-of-the-art end-to-end technologies.

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A Knowledge-Grounded Neural Conversation Model

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or entity-grounded opinion that would enable them to serve in more task-oriented conversational applications. This paper presents a novel, fully data-driven, and knowledge-grounded neural conversation model aimed at producing more contentful responses without slot filling. We generalize the widely-used Seq2Seq approach by conditioning responses on both conversation history and external "facts", allowing the model to be versatile and applicable in an open-domain setting. Our approach yields significant improvements over a competitive Seq2Seq baseline. Human judges found that our outputs are significantly more informative.

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Generating Informative and Diverse Conversational Responses via Adversarial Information Maximization

Responses generated by neural conversational models tend to lack informativeness and diversity. We present Adversarial Information Maximization (AIM), an adversarial learning strategy that addresses these two related but distinct problems. To foster response diversity, we leverage adversarial training that allows distributional matching of synthetic and real responses. To improve informativeness, our framework explicitly optimizes a variational lower bound on pairwise mutual information between query and response. Empirical results from automatic and human evaluations demonstrate that our methods significantly boost informativeness and diversity.

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Generating More Interesting Responses in Neural Conversation Models with Distributional Constraints

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this challenge, we propose a simple yet effective approach for incorporating side information in the form of distributional constraints over the generated responses. We propose two constraints that help generate more content rich responses that are based on a model of syntax and topics (Griffiths et al., 2005) and semantic similarity (Arora et al., 2016). We evaluate our approach against a variety of competitive baselines, using both automatic metrics and human judgments, showing that our proposed approach generates responses that are much less generic without sacrificing plausibility. A working demo of our code can be found at https://github.com/abaheti95/DC-NeuralConversation.

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Multi-Task Learning for Speaker-Role Adaptation in Neural Conversation Models

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training neural conversation models that leverages both conversation data across speakers and other types of data pertaining to the speaker and speaker roles to be modeled. Experiments show that our approach leads to significant improvements over baseline model quality, generating responses that capture more precisely speakers' traits and speaking styles. The model offers the benefits of being algorithmically simple and easy to implement, and not relying on large quantities of data representing specific individual speakers.

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Image-Grounded Conversations: Multimodal Context for Natural Question and Response Generation

The popularity of image sharing on social media and the engagement it creates between users reflects the important role that visual context plays in everyday conversations. We present a novel task, Image-Grounded Conversations (IGC), in which natural-sounding conversations are generated about a shared image. To benchmark progress, we introduce a new multiple-reference dataset of crowd-sourced, event-centric conversations on images. IGC falls on the continuum between chit-chat and goal-directed conversation models, where visual grounding constrains the topic of conversation to event-driven utterances. Experiments with models trained on social media data show that the combination of visual and textual context enhances the quality of generated conversational turns. In human evaluation, the gap between human performance and that of both neural and retrieval architectures suggests that multi-modal IGC presents an interesting challenge for dialogue research.

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A Diversity-Promoting Objective Function for Neural Conversation Models

Sequence-to-sequence neural network models for generation of conversational responses tend to generate safe, commonplace responses (e.g., "I don't know") regardless of the input. We suggest that the traditional objective function, i.e., the likelihood of output (response) given input (message) is unsuited to response generation tasks. Instead we propose using Maximum Mutual Information (MMI) as the objective function in neural models. Experimental results demonstrate that the proposed MMI models produce more diverse, interesting, and appropriate responses, yielding substantive gains in BLEU scores on two conversational datasets and in human evaluations.

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A Persona-Based Neural Conversation Model

We present persona-based models for handling the issue of speaker consistency in neural response generation. A speaker model encodes personas in distributed embeddings that capture individual characteristics such as background information and speaking style. A dyadic speaker-addressee model captures properties of interactions between two interlocutors. Our models yield qualitative performance improvements in both perplexity and BLEU scores over baseline sequence-to-sequence models, with similar gains in speaker consistency as measured by human judges.

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deltaBLEU: A Discriminative Metric for Generation Tasks with Intrinsically Diverse Targets

We introduce Discriminative BLEU (deltaBLEU), a novel metric for intrinsic evaluation of generated text in tasks that admit a diverse range of possible outputs. Reference strings are scored for quality by human raters on a scale of [-1, +1] to weight multi-reference BLEU. In tasks involving generation of conversational responses, deltaBLEU correlates reasonably with human judgments and outperforms sentence-level and IBM BLEU in terms of both Spearman's rho and Kendall's tau.

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A Neural Network Approach to Context-Sensitive Generation of Conversational Responses

We present a novel response generation system that can be trained end to end on large quantities of unstructured Twitter conversations. A neural network architecture is used to address sparsity issues that arise when integrating contextual information into classic statistical models, allowing the system to take into account previous dialog utterances. Our dynamic-context generative models show consistent gains over both context-sensitive and non-context-sensitive Machine Translation and Information Retrieval baselines.

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