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Bogoan Kim

Publications and source records attributed to Bogoan Kim.

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"I Choose to Live, for Life Itself": Understanding Agency of Home-Based Care Patients Through Information Practices and Relational Dynamics in Care Networks

Home-based care (HBC) delivers medical and care services in patients' living environments, offering unique opportunities for patient-centered care. However, patient agency is often inadequately represented in shared HBC planning processes. Through 23 multi-stakeholder interviews with HBC patients, healthcare professionals, and care workers, alongside 60 hours of ethnographic observations, we examined how patient agency manifests in HBC and why this representation gap occurs. Our findings reveal that patient agency is not a static individual attribute but a relational capacity shaped through maintaining everyday continuity, mutual recognition from care providers, and engagement with material home environments. Furthermore, we identified that structured documentation systems filter out contextual knowledge, informal communication channels fragment patient voices, and doctor-centered hierarchies position patients as passive recipients. Drawing on these insights, we propose design considerations to bridge this representation gap and to integrate patient agency into shared HBC plans.

cs.HC

Understanding Human-Multi-Agent Team Formation for Creative Work

Team-based collaboration is a cornerstone of modern creative work. Recent advances in generative AI open possibilities for humans to collaborate with multiple AI agents in distinct roles to address complex creative workflows. Yet, how to form Human-Multi-Agent Teams (HMATs) is underexplored, especially given that inter-agent interactions increase complexity and the risk of unexpected behaviors. In this exploratory study, we aim to understand how to form HMATs for creative work using CrafTeam, a technology probe that allows users to form and collaborate with their teams. We conducted a study with 12 design practitioners, in which participants iterated through a three-step cycle: forming HMATs, ideating with their teams, and reflecting on their teams' ideation. Our findings reveal that while participants initially attempted autonomous team operations, they ultimately adopted team formations in which they directly orchestrated agents. We discuss design considerations for HMAT formation that humans can effectively orchestrate multiple agents.

cs.HC

I Can Embrace and Avoid Vagueness Myself: Supporting the Design Process by Balancing Vagueness through Text-to-Image Generative AI

This study examines the role of vagueness in the design process and its strategic management for the effective human-AI interaction. While vagueness in the generation of design ideas promotes diverse interpretations and prevents fixation, excessive vagueness can lead to scattered results. Designers attempt to use image search tools or generative AIs (e.g., Dall-E) for their work but often fail to achieve satisfactory results because the level of vagueness is not properly managed in these technologies. In this work, we identified how designers coordinate vagueness in their design process and applied key components of the process to the design of CLAY, an interactive system that balances vagueness through iterative prompt refinement by integrating the strengths of text-to-image generative AI. Results from our user study with 10 fashion designers showed that CLAY effectively supported their design process, reducing design time, and expanding creative possibilities compared to their existing practice, by allowing them to both embrace and avoid vagueness as needed. Our study highlights the importance of identifying key characteristics of the target user and domain, and exploring ways to incorporate them into the design of an AI-based interactive tool.

cs.HC