arXiv subjects

Brendan Spillane

Publications and source records attributed to Brendan Spillane.

3 recordsLinked to original sources

arXiv2022

An Empirical Study of Topic Transition in Dialogue

Transitioning between topics is a natural component of human-human dialog. Although topic transition has been studied in dialogue for decades, only a handful of corpora based studies have been performed to investigate the subtleties of topic transitions. Thus, this study annotates 215 conversations from the switchboard corpus and investigates how variables such as length, number of topic transitions, topic transitions share by participants and turns/topic are related. This work presents an empirical study on topic transition in switchboard corpus followed by modelling topic transition with a precision of 83% for in-domain(id) test set and 82% on 10 out-of-domain}(ood) test set. It is envisioned that this work will help in emulating human-human like topic transition in open-domain dialog systems.

cs.CL↗

arXiv2021

PROVENANCE: An Intermediary-Free Solution for Digital Content Verification

The threat posed by misinformation and disinformation is one of the defining challenges of the 21st century. Provenance is designed to help combat this threat by warning users when the content they are looking at may be misinformation or disinformation. It is also designed to improve media literacy among its users and ultimately reduce susceptibility to the threat among vulnerable groups within society. The Provenance browser plugin checks the content that users see on the Internet and social media and provides warnings in their browser or social media feed. Unlike similar plugins, which require human experts to provide evaluations and can only provide simple binary warnings, Provenance's state of the art technology does not require human input and it analyses seven aspects of the content users see and provides warnings where necessary.

cs.CY↗

arXiv2019

What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents

Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that conversation must encapsulate. Given its potential in supporting long-term human-agent relationships, it is paramount that HCI focuses efforts on delivering this promise. We aim to understand what people value in conversation and how this should manifest in agents. Findings from a series of semi-structured interviews show people make a clear dichotomy between social and functional roles of conversation, emphasising the long-term dynamics of bond and trust along with the importance of context and relationship stage in the types of conversations they have. People fundamentally questioned the need for bond and common ground in agent communication, shifting to more utilitarian definitions of conversational qualities. Drawing on these findings we discuss key challenges for conversational agent design, most notably the need to redefine the design parameters for conversational agent interaction.

cs.HC↗