SearcharxivSearch

arXiv subjects

Carmen Ng

Publications and source records attributed to Carmen Ng.

2 recordsLinked to original sources

Auditing LLM-Governed Social Robots with Culture-Specific Moral Gradients

LLM-governed social robots increasingly decide who receives real-world assistance first. As prioritization norms vary across cultures by age, status, and group size, failure to calibrate pluralistically can scale into unequal access. Yet LLM moral audits remain English-centered, rarely test embodied contexts, leaving pluralistic calibration as an urgent diagnostic gap amid intensifying LLM-robot deployment. We introduce a gradient-based audit framework for multilingual evaluation of LLM moral trade-off behavior against cultural preference gradients. Grounded in nine cross-domain social robotics reviews (>8,000 papers), we derive symmetry-controlled scenarios across care, education, and services, translating the Moral Machine Experiment's "whom to spare" into "whom to assist first" dilemmas with preserved identity trade-offs (many vs. few; young vs. old; higher vs. lower status). We audit four LLMs across four country-language pairs in four prompting regimes (57,600 decisions), benchmarked against country-specific MME preference gradients. Ordinal concordance tests whether models differentiate cultural contexts; a governance typology maps vulnerabilities in gradient differentiation, directional tendency, and deliberation. We find persistent, culturally asymmetric gradient tracking failures that prompting alone cannot reliably correct: quality calibration is nearly twice as strong for Western-language decisions as for Chinese and Japanese; high determinism in majority-first trade-offs often erases cross-cultural gradients; partial sensitivity to age- and status-based norms risks sidelining minorities. Prompting effects are uneven; only contrastive exemplars yield consistent gains, while reasoning-only prompts can worsen tracking. Our results motivate multilingual, pluralistic audits as an LLM-robot pre-deployment gate and suggest model factors are a more robust lever than prompting alone.

cs.RO

Designing for Disagreement: Front-End Guardrails for Assistance Allocation in LLM-Enabled Robots

LLM-enabled robots prioritizing scarce assistance in social settings face pluralistic values and LLM behavioral variability: reasonable people can disagree about who is helped first, while LLM-mediated interaction policies vary across prompts, contexts, and groups in ways that are difficult to anticipate or verify at contact point. Yet user-facing guardrails for real-time, multi-user assistance allocation remain under-specified. We propose bounded calibration with contestability, a procedural front-end pattern that (i) constrains prioritization to a governance-approved menu of admissible modes, (ii) keeps the active mode legible in interaction-relevant terms at the point of deferral, and (iii) provides an outcome-specific contest pathway without renegotiating the global rule. Treating pluralism and LLM uncertainty as standing conditions, the pattern avoids both silent defaults that hide implicit value skews and wide-open user-configurable "value settings" that shift burden under time pressure. We illustrate the pattern with a public-concourse robot vignette and outline an evaluation agenda centered on legibility, procedural legitimacy, and actionability, including risks of automation bias and uneven usability of contest channels.

cs.AI