arXiv subjects

Caroline Catmur

Publications and source records attributed to Caroline Catmur.

2 recordsLinked to original sources

arXiv2026

Why It Hurts: Identifying the Drivers of Negative Thoughts in Emotional Support Conversations

Large Language Models (LLMs) are increasingly used for emotional support tasks, such as negative thought reframing. This task relies on modifying cognitive appraisals, the subjective interpretation of events that elicit negative emotions, which is typically conceptualized along multiple discrete dimensions. Current LLM-based frameworks model cognitive appraisal by exhaustively evaluating all possible dimensions, but they fail to account for the varying saliency of these dimensions across different contexts. In this work, we investigate a vital yet overlooked question: "Can LLMs infer the salient appraisal dimensions from emotional support conversations?" To address this question, we introduce the AppraiSal benchmark, containing 996 emotional support conversations with human-annotated mental states, including salient cognitive appraisal dimensions. Furthermore, we propose PRISM, a multi-agent probabilistic framework grounded in Bayesian Inverse Planning, designed to improve LLMs' ability to identify context-specific appraisal dimensions. Experimental results show that PRISM brings improvements to LLMs across various sizes, particularly in identifying the most salient appraisal dimensions.

cs.HC↗

arXiv2025

EnigmaToM: Improve LLMs' Theory-of-Mind Reasoning Capabilities with Neural Knowledge Base of Entity States

Theory-of-Mind (ToM), the ability to infer others' perceptions and mental states, is fundamental to human interaction but remains challenging for Large Language Models (LLMs). While existing ToM reasoning methods show promise with reasoning via perceptual perspective-taking, they often rely excessively on off-the-shelf LLMs, reducing their efficiency and limiting their applicability to high-order ToM reasoning. To address these issues, we present EnigmaToM, a novel neuro-symbolic framework that enhances ToM reasoning by integrating a Neural Knowledge Base of entity states (Enigma) for (1) a psychology-inspired iterative masking mechanism that facilitates accurate perspective-taking and (2) knowledge injection that elicits key entity information. Enigma generates structured knowledge of entity states to build spatial scene graphs for belief tracking across various ToM orders and enrich events with fine-grained entity state details. Experimental results on ToMi, HiToM, and FANToM benchmarks show that EnigmaToM significantly improves ToM reasoning across LLMs of varying sizes, particularly excelling in high-order reasoning scenarios.

cs.CL↗