arXiv subjects

Catholijn M. Jonker

Publications and source records attributed to Catholijn M. Jonker.

At least 37 records · Page 2Linked to original sources

arXiv2022

Automated Configuration and Usage of Strategy Portfolios for Bargaining

Bargaining can be used to resolve mixed-motive games in multi-agent systems. Although there is an abundance of negotiation strategies implemented in automated negotiating agents, most agents are based on single fixed strategies, while it is widely acknowledged that there is no single best-performing strategy for all negotiation settings. In this paper, we focus on bargaining settings where opponents are repeatedly encountered, but the bargaining problems change. We introduce a novel method that automatically creates and deploys a portfolio of complementary negotiation strategies using a training set and optimise pay-off in never-before-seen bargaining settings through per-setting strategy selection. Our method relies on the following contributions. We introduce a feature representation that captures characteristics for both the opponent and the bargaining problem. We model the behaviour of an opponent during a negotiation based on its actions, which is indicative of its negotiation strategy, in order to be more effective in future encounters. Our combination of feature-based methods generalises to new negotiation settings, as in practice, over time, it selects effective counter strategies in future encounters. Our approach is tested in an ANAC-like tournament, and we show that we are capable of winning such a tournament with a 5.6% increase in pay-off compared to the runner-up agent.

cs.MA↗

arXiv2022

Exploring Effectiveness of Explanations for Appropriate Trust: Lessons from Cognitive Psychology

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective collaboration by fostering appropriate trust, ensuring understanding, and addressing issues of fairness and bias. However, various contextual and subjective factors can influence an AI system explanation's effectiveness. This work draws inspiration from findings in cognitive psychology to understand how effective explanations can be designed. We identify four components to which explanation designers can pay special attention: perception, semantics, intent, and user & context. We illustrate the use of these four explanation components with an example of estimating food calories by combining text with visuals, probabilities with exemplars, and intent communication with both user and context in mind. We propose that the significant challenge for effective AI explanations is an additional step between explanation generation using algorithms not producing interpretable explanations and explanation communication. We believe this extra step will benefit from carefully considering the four explanation components outlined in our work, which can positively affect the explanation's effectiveness.

cs.HC↗

arXiv2022

Using Psychological Characteristics of Situations for Social Situation Comprehension in Support Agents

Support agents that help users in their daily lives need to take into account not only the user's characteristics, but also the social situation of the user. Existing work on including social context uses some type of situation cue as an input to information processing techniques in order to assess the expected behavior of the user. However, research shows that it is important to also determine the meaning of a situation, a step which we refer to as social situation comprehension. We propose using psychological characteristics of situations, which have been proposed in social science for ascribing meaning to situations, as the basis for social situation comprehension. Using data from user studies, we evaluate this proposal from two perspectives. First, from a technical perspective, we show that psychological characteristics of situations can be used as input to predict the priority of social situations, and that psychological characteristics of situations can be predicted from the features of a social situation. Second, we investigate the role of the comprehension step in human-machine meaning making. We show that psychological characteristics can be successfully used as a basis for explanations given to users about the decisions of an agenda management personal assistant agent.

cs.HC↗

arXiv2022

Meaningful human control: actionable properties for AI system development

How can humans remain in control of artificial intelligence (AI)-based systems designed to perform tasks autonomously? Such systems are increasingly ubiquitous, creating benefits - but also undesirable situations where moral responsibility for their actions cannot be properly attributed to any particular person or group. The concept of meaningful human control has been proposed to address responsibility gaps and mitigate them by establishing conditions that enable a proper attribution of responsibility for humans; however, clear requirements for researchers, designers, and engineers are yet inexistent, making the development of AI-based systems that remain under meaningful human control challenging. In this paper, we address the gap between philosophical theory and engineering practice by identifying, through an iterative process of abductive thinking, four actionable properties for AI-based systems under meaningful human control, which we discuss making use of two applications scenarios: automated vehicles and AI-based hiring. First, a system in which humans and AI algorithms interact should have an explicitly defined domain of morally loaded situations within which the system ought to operate. Second, humans and AI agents within the system should have appropriate and mutually compatible representations. Third, responsibility attributed to a human should be commensurate with that human's ability and authority to control the system. Fourth, there should be explicit links between the actions of the AI agents and actions of humans who are aware of their moral responsibility. We argue that these four properties will support practically-minded professionals to take concrete steps toward designing and engineering for AI systems that facilitate meaningful human control.

cs.CY↗

arXiv2022

MOPaC: The Multiple Offers Protocol for Multilateral Negotiations with Partial Consensus

Existing protocols for multilateral negotiation require a full consensus among the negotiating parties. In contrast, we propose a protocol for multilateral negotiation that allows partial consensus, wherein only a subset of the negotiating parties can reach an agreement. We motivate problems that require such a protocol and describe the protocol formally.

cs.MA↗

arXiv2022

Towards Social Situation Awareness in Support Agents

Artificial agents that support people in their daily activities (e.g., virtual coaches and personal assistants) are increasingly prevalent. Since many daily activities are social in nature, support agents should understand a user's social situation to offer comprehensive support. However, there are no systematic approaches for developing support agents that are social situation aware. We identify key requirements for a support agent to be social situation aware and propose steps to realize those requirements. These steps are presented through a conceptual architecture centered on two key ideas: (1) conceptualizing social situation awareness as an instantiation of `general' situation awareness, and (2) using situation taxonomies for such instantiation. This enables support agents to represent a user's social situation, comprehend its meaning, and assess its impact on the user's behavior. We discuss empirical results supporting the effectiveness of the proposed approach and illustrate how the architecture can be used in support agents through two use cases.

cs.AI↗

arXiv2022

A Unifying Framework for Reinforcement Learning and Planning

Sequential decision making, commonly formalized as optimization of a Markov Decision Process, is a key challenge in artificial intelligence. Two successful approaches to MDP optimization are reinforcement learning and planning, which both largely have their own research communities. However, if both research fields solve the same problem, then we might be able to disentangle the common factors in their solution approaches. Therefore, this paper presents a unifying algorithmic framework for reinforcement learning and planning (FRAP), which identifies underlying dimensions on which MDP planning and learning algorithms have to decide. At the end of the paper, we compare a variety of well-known planning, model-free and model-based RL algorithms along these dimensions. Altogether, the framework may help provide deeper insight in the algorithmic design space of planning and reinforcement learning.

cs.LG↗

arXiv2022

Model-based Reinforcement Learning: A Survey

Sequential decision making, commonly formalized as Markov Decision Process (MDP) optimization, is a important challenge in artificial intelligence. Two key approaches to this problem are reinforcement learning (RL) and planning. This paper presents a survey of the integration of both fields, better known as model-based reinforcement learning. Model-based RL has two main steps. First, we systematically cover approaches to dynamics model learning, including challenges like dealing with stochasticity, uncertainty, partial observability, and temporal abstraction. Second, we present a systematic categorization of planning-learning integration, including aspects like: where to start planning, what budgets to allocate to planning and real data collection, how to plan, and how to integrate planning in the learning and acting loop. After these two sections, we also discuss implicit model-based RL as an end-to-end alternative for model learning and planning, and we cover the potential benefits of model-based RL. Along the way, the survey also draws connections to several related RL fields, like hierarchical RL and transfer learning. Altogether, the survey presents a broad conceptual overview of the combination of planning and learning for MDP optimization.

cs.LG↗

arXiv2022

Reason Against the Machine: Future Directions for Mass Online Deliberation

Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in deliberation, moving from small groups to "crowd" scale. Numerous design features of large-scale online discussion systems allow larger numbers of people to discuss shared problems, enhance critical thinking, and formulate solutions. We review the transdisciplinary literature on the design of digital mass deliberation platforms and examine the commonly featured design aspects (e.g., argumentation support, automated facilitation, and gamification) that attempt to facilitate scaling up. We find that the literature is largely focused on developing technical fixes for scaling up deliberation, but may neglect the more nuanced requirements of high quality deliberation. Current design research is carried out with a small, atypical segment of the world's population, and much research is still needed on how to facilitate and accommodate different genders or cultures in deliberation, how to deal with the implications of pre-existing social inequalities, how to build motivation and self-efficacy in certain groups, and how to deal with differences in cognitive abilities and cultural or linguistic differences. Few studies bridge disciplines between deliberative theory, design and engineering. As a result, scaling up deliberation will likely advance in separate systemic siloes. We make design and process recommendations to correct this course and suggest avenues for future research

cs.AI↗

arXiv2022

Towards a Real-time Measure of the Perception of Anthropomorphism in Human-robot Interaction

How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement and emotions. Prosodically, this can be achieved through (dis)entrainment. While speech-synthesis has been a limiting factor for many years, restrictions in this regard are increasingly mitigated. These advancements now emphasise the importance of studying the effect of robot embodiment on human entrainment. In this study, we conducted a between-subjects online human-robot interaction experiment in an educational use-case scenario where a tutor was either embodied through a human or a robot face. 43 English-speaking participants took part in the study for whom we analysed the degree of acoustic-prosodic entrainment to the human or robot face, respectively. We found that the degree of subjective and objective perception of anthropomorphism positively correlates with acoustic-prosodic entrainment.

cs.HC↗

arXiv2021

A Data-Driven Method for Recognizing Automated Negotiation Strategies

Understanding an opponent agent helps in negotiating with it. Existing works on understanding opponents focus on preference modeling (or estimating the opponent's utility function). An important but largely unexplored direction is recognizing an opponent's negotiation strategy, which captures the opponent's tactics, e.g., to be tough at the beginning but to concede toward the deadline. Recognizing complex, state-of-the-art, negotiation strategies is extremely challenging, and simple heuristics may not be adequate for this purpose. We propose a novel data-driven approach for recognizing an opponent's s negotiation strategy. Our approach includes a data generation method for an agent to generate domain-independent sequences by negotiating with a variety of opponents across domains, a feature engineering method for representing negotiation data as time series with time-step features and overall features, and a hybrid (recurrent neural network-based) deep learning method for recognizing an opponent's strategy from the time series of bids. We perform extensive experiments, spanning four problem scenarios, to demonstrate the effectiveness of our approach.

cs.AI↗

arXiv2021

From Organisational Structure to Organisational Behaviour Formalisation

To understand how an organisational structure relates to organisational behaviour is an interesting fundamental challenge in the area of organisation modelling. Specifications of organisational structure usually have a diagrammatic form that abstracts from more detailed dynamics. Dynamic properties of agent systems, on the other hand, are often specified in the form of a set of logical formulae in some temporal language. This paper addresses the question how these two perspectives can be combined in one framework. It is shown how for different aggregation levels and other elements within an organisation structure, sets of dynamic properties can be specified. Organisational structure provides a structure of (interlevel) relationships between these multiple sets of dynamic properties. Thus organisational structure is reflected in the formalisation of the dynamics of organisational behaviour. To illustrate the effectiveness of the approach a formal foundation is presented for the integrated specification of both structure and behaviour of an AGR organisation model.

cs.AI↗

arXiv2021

Synthesising Reinforcement Learning Policies through Set-Valued Inductive Rule Learning

Today's advanced Reinforcement Learning algorithms produce black-box policies, that are often difficult to interpret and trust for a person. We introduce a policy distilling algorithm, building on the CN2 rule mining algorithm, that distills the policy into a rule-based decision system. At the core of our approach is the fact that an RL process does not just learn a policy, a mapping from states to actions, but also produces extra meta-information, such as action values indicating the quality of alternative actions. This meta-information can indicate whether more than one action is near-optimal for a certain state. We extend CN2 to make it able to leverage knowledge about equally-good actions to distill the policy into fewer rules, increasing its interpretability by a person. Then, to ensure that the rules explain a valid, non-degenerate policy, we introduce a refinement algorithm that fine-tunes the rules to obtain good performance when executed in the environment. We demonstrate the applicability of our algorithm on the Mario AI benchmark, a complex task that requires modern reinforcement learning algorithms including neural networks. The explanations we produce capture the learned policy in only a few rules, that allow a person to understand what the black-box agent learned. Source code: https://gitlab.ai.vub.ac.be/yocoppen/svcn2

cs.AI↗

arXiv2021

More Similar Values, More Trust? -- the Effect of Value Similarity on Trust in Human-Agent Interaction

As AI systems are increasingly involved in decision making, it also becomes important that they elicit appropriate levels of trust from their users. To achieve this, it is first important to understand which factors influence trust in AI. We identify that a research gap exists regarding the role of personal values in trust in AI. Therefore, this paper studies how human and agent Value Similarity (VS) influences a human's trust in that agent. To explore this, 89 participants teamed up with five different agents, which were designed with varying levels of value similarity to that of the participants. In a within-subjects, scenario-based experiment, agents gave suggestions on what to do when entering the building to save a hostage. We analyzed the agent's scores on subjective value similarity, trust and qualitative data from open-ended questions. Our results show that agents rated as having more similar values also scored higher on trust, indicating a positive effect between the two. With this result, we add to the existing understanding of human-agent trust by providing insight into the role of value-similarity.

cs.AI↗

arXiv2020

Modelling Human Routines: Conceptualising Social Practice Theory for Agent-Based Simulation

Our routines play an important role in a wide range of social challenges such as climate change, disease outbreaks and coordinating staff and patients in a hospital. To use agent-based simulations (ABS) to understand the role of routines in social challenges we need an agent framework that integrates routines. This paper provides the domain-independent Social Practice Agent (SoPrA) framework that satisfies requirements from the literature to simulate our routines. By choosing the appropriate concepts from the literature on agent theory, social psychology and social practice theory we ensure SoPrA correctly depicts current evidence on routines. By creating a consistent, modular and parsimonious framework suitable for multiple domains we enhance the usability of SoPrA. SoPrA provides ABS researchers with a conceptual, formal and computational framework to simulate routines and gain new insights into social systems.

cs.MA↗

arXiv2020

Think Too Fast Nor Too Slow: The Computational Trade-off Between Planning And Reinforcement Learning

Planning and reinforcement learning are two key approaches to sequential decision making. Multi-step approximate real-time dynamic programming, a recently successful algorithm class of which AlphaZero [Silver et al., 2018] is an example, combines both by nesting planning within a learning loop. However, the combination of planning and learning introduces a new question: how should we balance time spend on planning, learning and acting? The importance of this trade-off has not been explicitly studied before. We show that it is actually of key importance, with computational results indicating that we should neither plan too long nor too short. Conceptually, we identify a new spectrum of planning-learning algorithms which ranges from exhaustive search (long planning) to model-free RL (no planning), with optimal performance achieved midway.

cs.AI↗

arXiv2020

Automated Configuration of Negotiation Strategies

Bidding and acceptance strategies have a substantial impact on the outcome of negotiations in scenarios with linear additive and nonlinear utility functions. Over the years, it has become clear that there is no single best strategy for all negotiation settings, yet many fixed strategies are still being developed. We envision a shift in the strategy design question from: What is a good strategy?, towards: What could be a good strategy? For this purpose, we developed a method leveraging automated algorithm configuration to find the best strategies for a specific set of negotiation settings. By empowering automated negotiating agents using automated algorithm configuration, we obtain a flexible negotiation agent that can be configured automatically for a rich space of opponents and negotiation scenarios. To critically assess our approach, the agent was tested in an ANAC-like bilateral automated negotiation tournament setting against past competitors. We show that our automatically configured agent outperforms all other agents, with a 5.1% increase in negotiation payoff compared to the next-best agent. We note that without our agent in the tournament, the top-ranked agent wins by a margin of only 0.01%.

cs.MA↗

arXiv2019

Towards Agent-based Models of Rumours in Organizations: A Social Practice Theory Approach

Rumour is a collective emergent phenomenon with a potential for provoking a crisis. Modelling approaches have been deployed since five decades ago; however, the focus was mostly on epidemic behaviour of the rumours which does not take into account the differences of the agents. We use social practice theory to model agent decision making in organizational rumourmongering. Such an approach provides us with an opportunity to model rumourmongering agents with a layer of cognitive realism and study the impacts of various intervention strategies for prevention and control of rumours in organizations.

cs.MA↗