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Chanbin Park

Publications and source records attributed to Chanbin Park.

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Who's Keeping Score? Interactive Steering of LLM-Powered Scoring with Attune

Large language models (LLMs) are increasingly used to score text records at scale (e.g., rating candidate resumes on a 1-5 scale). However, existing LLM-powered approaches do not account for the fact that effective scoring requires both holistic understanding of records and locally consistent judgments across similar ones. We present Attune, a mixed-initiative system for steerable LLM-powered scoring. Given a task description and scoring range, Attune performs pairwise comparisons across records to develop a global understanding first, and then resolves these comparisons into consistent score assignments-deriving scoring criteria and rules bottom-up in the process. These serve as shared representations of scoring logic that users can inspect and edit. Based on insights from a formative study (n = 12), Attune's interface introduces novel steering interactions that allow users to deterministically refine scoring logic. Users can provide examples, directly edit criteria, rules, or target distributions, and give natural language feedback-with all refinements compiling into constraints that guide re-scoring. We validate our approach through a technical evaluation across three workloads and a user study with domain experts (n = 8) in healthcare, law, education, and AI evaluation.

cs.HC

Contexty: Capturing and Organizing In-situ Thoughts for Context-Aware AI Support

During complex knowledge work, people engage in iterative sensemaking: interpreting information, connecting ideas, and refining their understanding. Yet in current human-AI collaboration, these cognitive processes are difficult to share and organize for AI. They arise in situ and are rarely captured without interrupting the task, and even when expressed, remain scattered or reduced to system-generated summaries that fail to reflect users' cognitive processes. We address this challenge by enabling AI context that is grounded in users' cognitive traces and can be directly inspected and revised by the user. We first explore this through a probe system that supports in-situ snippet memoing, allowing users to easily share their cognitive moves. Our study (N=10) highlights the value of capturing such context and the challenge of organizing it once accumulated. We then present Contexty, which supports users in inspecting and refining these contexts to better reflect their understanding of the task. Our evaluation (N=12) showed that Contexty improved task awareness, thought structuring, and users' sense of authorship and control, with participants preferring snippet-grounded AI responses over non-grounded ones (78.1%). We discuss how capturing and organizing users' cognitive context enables AI as a context-aware collaborator while preserving user agency.

cs.HC