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Changlong Sun

Publications and source records attributed to Changlong Sun.

At least 37 records · Page 2Linked to original sources

Community-Based Hierarchical Positive-Unlabeled (PU) Model Fusion for Chronic Disease Prediction

Positive-Unlabeled (PU) Learning is a challenge presented by binary classification problems where there is an abundance of unlabeled data along with a small number of positive data instances, which can be used to address chronic disease screening problem. State-of-the-art PU learning methods have resulted in the development of various risk estimators, yet they neglect the differences among distinct populations. To address this issue, we present a novel Positive-Unlabeled Learning Tree (PUtree) algorithm. PUtree is designed to take into account communities such as different age or income brackets, in tasks of chronic disease prediction. We propose a novel approach for binary decision-making, which hierarchically builds community-based PU models and then aggregates their deliverables. Our method can explicate each PU model on the tree for the optimized non-leaf PU node splitting. Furthermore, a mask-recovery data augmentation strategy enables sufficient training of the model in individual communities. Additionally, the proposed approach includes an adversarial PU risk estimator to capture hierarchical PU-relationships, and a model fusion network that integrates data from each tree path, resulting in robust binary classification results. We demonstrate the superior performance of PUtree as well as its variants on two benchmarks and a new diabetes-prediction dataset.

cs.LG↗

PPN: Parallel Pointer-based Network for Key Information Extraction with Complex Layouts

Key Information Extraction (KIE) is a challenging multimodal task that aims to extract structured value semantic entities from visually rich documents. Although significant progress has been made, there are still two major challenges that need to be addressed. Firstly, the layout of existing datasets is relatively fixed and limited in the number of semantic entity categories, creating a significant gap between these datasets and the complex real-world scenarios. Secondly, existing methods follow a two-stage pipeline strategy, which may lead to the error propagation problem. Additionally, they are difficult to apply in situations where unseen semantic entity categories emerge. To address the first challenge, we propose a new large-scale human-annotated dataset named Complex Layout form for key information EXtraction (CLEX), which consists of 5,860 images with 1,162 semantic entity categories. To solve the second challenge, we introduce Parallel Pointer-based Network (PPN), an end-to-end model that can be applied in zero-shot and few-shot scenarios. PPN leverages the implicit clues between semantic entities to assist extracting, and its parallel extraction mechanism allows it to extract multiple results simultaneously and efficiently. Experiments on the CLEX dataset demonstrate that PPN outperforms existing state-of-the-art methods while also offering a much faster inference speed.

cs.AI↗

Order-Disorder: Imitation Adversarial Attacks for Black-box Neural Ranking Models

Neural text ranking models have witnessed significant advancement and are increasingly being deployed in practice. Unfortunately, they also inherit adversarial vulnerabilities of general neural models, which have been detected but remain underexplored by prior studies. Moreover, the inherit adversarial vulnerabilities might be leveraged by blackhat SEO to defeat better-protected search engines. In this study, we propose an imitation adversarial attack on black-box neural passage ranking models. We first show that the target passage ranking model can be transparentized and imitated by enumerating critical queries/candidates and then train a ranking imitation model. Leveraging the ranking imitation model, we can elaborately manipulate the ranking results and transfer the manipulation attack to the target ranking model. For this purpose, we propose an innovative gradient-based attack method, empowered by the pairwise objective function, to generate adversarial triggers, which causes premeditated disorderliness with very few tokens. To equip the trigger camouflages, we add the next sentence prediction loss and the language model fluency constraint to the objective function. Experimental results on passage ranking demonstrate the effectiveness of the ranking imitation attack model and adversarial triggers against various SOTA neural ranking models. Furthermore, various mitigation analyses and human evaluation show the effectiveness of camouflages when facing potential mitigation approaches. To motivate other scholars to further investigate this novel and important problem, we make the experiment data and code publicly available.

cs.IR↗

Multidimensional Perceptron for Efficient and Explainable Long Text Classification

Because of the inevitable cost and complexity of transformer and pre-trained models, efficiency concerns are raised for long text classification. Meanwhile, in the highly sensitive domains, e.g., healthcare and legal long-text mining, potential model distrust, yet underrated and underexplored, may hatch vital apprehension. Existing methods generally segment the long text, encode each piece with the pre-trained model, and use attention or RNNs to obtain long text representation for classification. In this work, we propose a simple but effective model, Segment-aWare multIdimensional PErceptron (SWIPE), to replace attention/RNNs in the above framework. Unlike prior efforts, SWIPE can effectively learn the label of the entire text with supervised training, while perceive the labels of the segments and estimate their contributions to the long-text labeling in an unsupervised manner. As a general classifier, SWIPE can endorse different encoders, and it outperforms SOTA models in terms of classification accuracy and model efficiency. It is noteworthy that SWIPE achieves superior interpretability to transparentize long text classification results.

cs.CL↗

Collaborative Intelligence Orchestration: Inconsistency-Based Fusion of Semi-Supervised Learning and Active Learning

While annotating decent amounts of data to satisfy sophisticated learning models can be cost-prohibitive for many real-world applications. Active learning (AL) and semi-supervised learning (SSL) are two effective, but often isolated, means to alleviate the data-hungry problem. Some recent studies explored the potential of combining AL and SSL to better probe the unlabeled data. However, almost all these contemporary SSL-AL works use a simple combination strategy, ignoring SSL and AL's inherent relation. Further, other methods suffer from high computational costs when dealing with large-scale, high-dimensional datasets. Motivated by the industry practice of labeling data, we propose an innovative Inconsistency-based virtual aDvErsarial Active Learning (IDEAL) algorithm to further investigate SSL-AL's potential superiority and achieve mutual enhancement of AL and SSL, i.e., SSL propagates label information to unlabeled samples and provides smoothed embeddings for AL, while AL excludes samples with inconsistent predictions and considerable uncertainty for SSL. We estimate unlabeled samples' inconsistency by augmentation strategies of different granularities, including fine-grained continuous perturbation exploration and coarse-grained data transformations. Extensive experiments, in both text and image domains, validate the effectiveness of the proposed algorithm, comparing it against state-of-the-art baselines. Two real-world case studies visualize the practical industrial value of applying and deploying the proposed data sampling algorithm.

cs.LG↗

Leveraging Online Shopping Behaviors as a Proxy for Personal Lifestyle Choices: New Insights into Chronic Disease Prevention Literacy

Objective: Ubiquitous internet access is reshaping the way we live, but it is accompanied by unprecedented challenges in preventing chronic diseases that are usually planted by long exposure to unhealthy lifestyles. This paper proposes leveraging online shopping behaviors as a proxy for personal lifestyle choices to improve chronic disease prevention literacy, targeted for times when e-commerce user experience has been assimilated into most people's everyday lives. Methods: Longitudinal query logs and purchase records from 15 million online shoppers were accessed, constructing a broad spectrum of lifestyle features covering various product categories and buyer personas. Using the lifestyle-related information preceding online shoppers' first purchases of specific prescription drugs, we could determine associations between their past lifestyle choices and whether they suffered from a particular chronic disease. Results: Novel lifestyle risk factors were discovered in two exemplars--depression and type 2 diabetes, most of which showed reasonable consistency with existing healthcare knowledge. Further, such empirical findings could be adopted to locate online shoppers at higher risk of these chronic diseases with decent accuracy [i.e., (area under the receiver operating characteristic curve) AUC=0.68 for depression and AUC=0.70 for type 2 diabetes], closely matching the performance of screening surveys benchmarked against medical diagnosis. Conclusions: Mining online shopping behaviors can point medical experts to a series of lifestyle issues associated with chronic diseases that are less explored to date. Hopefully, unobtrusive chronic disease surveillance via e-commerce sites can grant consenting individuals a privilege to be connected more readily with the medical profession and sophistication.

cs.CY↗

Dialogue Inspectional Summarization with Factual Inconsistency Awareness

Dialogue summarization has been extensively studied and applied, where the prior works mainly focused on exploring superior model structures to align the input dialogue and the output summary. However, for professional dialogues (e.g., legal debate and medical diagnosis), semantic/statistical alignment can hardly fill the logical/factual gap between input dialogue discourse and summary output with external knowledge. In this paper, we mainly investigate the factual inconsistency problem for Dialogue Inspectional Summarization (DIS) under non-pretraining and pretraining settings. An innovative end-to-end dialogue summary generation framework is proposed with two auxiliary tasks: Expectant Factual Aspect Regularization (EFAR) and Missing Factual Entity Discrimination (MFED). Comprehensive experiments demonstrate that the proposed model can generate a more readable summary with accurate coverage of factual aspects as well as informing the user with potential missing facts detected from the input dialogue for further human intervention.

cs.CL↗

A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis

Chatbot is increasingly thriving in different domains, however, because of unexpected discourse complexity and training data sparseness, its potential distrust hatches vital apprehension. Recently, Machine-Human Chatting Handoff (MHCH), predicting chatbot failure and enabling human-algorithm collaboration to enhance chatbot quality, has attracted increasing attention from industry and academia. In this study, we propose a novel model, Role-Selected Sharing Network (RSSN), which integrates both dialogue satisfaction estimation and handoff prediction in one multi-task learning framework. Unlike prior efforts in dialog mining, by utilizing local user satisfaction as a bridge, global satisfaction detector and handoff predictor can effectively exchange critical information. Specifically, we decouple the relation and interaction between the two tasks by the role information after the shared encoder. Extensive experiments on two public datasets demonstrate the effectiveness of our model.

cs.CL↗

A Neural Conversation Generation Model via Equivalent Shared Memory Investigation

Conversation generation as a challenging task in Natural Language Generation (NLG) has been increasingly attracting attention over the last years. A number of recent works adopted sequence-to-sequence structures along with external knowledge, which successfully enhanced the quality of generated conversations. Nevertheless, few works utilized the knowledge extracted from similar conversations for utterance generation. Taking conversations in customer service and court debate domains as examples, it is evident that essential entities/phrases, as well as their associated logic and inter-relationships can be extracted and borrowed from similar conversation instances. Such information could provide useful signals for improving conversation generation. In this paper, we propose a novel reading and memory framework called Deep Reading Memory Network (DRMN) which is capable of remembering useful information of similar conversations for improving utterance generation. We apply our model to two large-scale conversation datasets of justice and e-commerce fields. Experiments prove that the proposed model outperforms the state-of-the-art approaches.

cs.CL↗

Chinese E-Romance: Analyzing and Visualizing 7.92 Million Alibaba Valentine's Day Purchases

The days that precede Valentine's Day are characterized by extensive gift shopping activities all across the globe. In China, where much shopping takes place online, there has been an explosive growth in e-commerce sales during Valentine's Day over the recent years. This exploratory study investigates the extent to which each product category and each shopper group can exhibit romantic love within China's e-market throughout the 2 weeks leading up to 2019 Valentine's Day. Massive data from Alibaba, the biggest e-commerce retailer worldwide, are utilized to formulate an innovative romance index (RI) to quantitatively measure e-romantic values for products and shoppers. On this basis, millions of shoppers, along with their millions of products purchased around Valentine's Day, are analyzed as a case study to demonstrate their love consumption and romantic gift-giving. The results of the analysis are then illustrated to help understand Chinese e-romance based on the perspectives of different product categories and shopper groups. This empirical information visualization also contributes to improving the segmentation, targeting, and positioning of China's e-market for Valentine's Day.

cs.CY↗

Legal Judgment Prediction with Multi-Stage CaseRepresentation Learning in the Real Court Setting

Legal judgment prediction(LJP) is an essential task for legal AI. While prior methods studied on this topic in a pseudo setting by employing the judge-summarized case narrative as the input to predict the judgment, neglecting critical case life-cycle information in real court setting could threaten the case logic representation quality and prediction correctness. In this paper, we introduce a novel challenging dataset from real courtrooms to predict the legal judgment in a reasonably encyclopedic manner by leveraging the genuine input of the case -- plaintiff's claims and court debate data, from which the case's facts are automatically recognized by comprehensively understanding the multi-role dialogues of the court debate, and then learnt to discriminate the claims so as to reach the final judgment through multi-task learning. An extensive set of experiments with a large civil trial data set shows that the proposed model can more accurately characterize the interactions among claims, fact and debate for legal judgment prediction, achieving significant improvements over strong state-of-the-art baselines. Moreover, the user study conducted with real judges and law school students shows the neural predictions can also be interpretable and easily observed, and thus enhancing the trial efficiency and judgment quality.

cs.CL↗

Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders

Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and evolving topics. In addition, these logs contain a quantity of elliptical and interrogative sentences, which make the chat summarization highly context dependent. In this work, we propose a novel unsupervised framework called RankAE to perform chat summarization without employing manually labeled data. RankAE consists of a topic-oriented ranking strategy that selects topic utterances according to centrality and diversity simultaneously, as well as a denoising auto-encoder that is carefully designed to generate succinct but context-informative summaries based on the selected utterances. To evaluate the proposed method, we collect a large-scale dataset of chat logs from a customer service environment and build an annotated set only for model evaluation. Experimental results show that RankAE significantly outperforms other unsupervised methods and is able to generate high-quality summaries in terms of relevance and topic coverage.

cs.CL↗

Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we focus on topic-oriented dialogue summarization, which generates highly abstractive summaries that preserve the main ideas from dialogues. In spoken dialogues, abundant dialogue noise and common semantics could obscure the underlying informative content, making the general topic modeling approaches difficult to apply. In addition, for customer service, role-specific information matters and is an indispensable part of a summary. To effectively perform topic modeling on dialogues and capture multi-role information, in this work we propose a novel topic-augmented two-stage dialogue summarizer (TDS) jointly with a saliency-aware neural topic model (SATM) for topic-oriented summarization of customer service dialogues. Comprehensive studies on a real-world Chinese customer service dataset demonstrated the superiority of our method against several strong baselines.

cs.CL↗

Adjacency List Oriented Relational Fact Extraction via Adaptive Multi-task Learning

Relational fact extraction aims to extract semantic triplets from unstructured text. In this work, we show that all of the relational fact extraction models can be organized according to a graph-oriented analytical perspective. An efficient model, aDjacency lIst oRiented rElational faCT (DIRECT), is proposed based on this analytical framework. To alleviate challenges of error propagation and sub-task loss equilibrium, DIRECT employs a novel adaptive multi-task learning strategy with dynamic sub-task loss balancing. Extensive experiments are conducted on two benchmark datasets, and results prove that the proposed model outperforms a series of state-of-the-art (SoTA) models for relational triplet extraction.

cs.CL↗

Time to Transfer: Predicting and Evaluating Machine-Human Chatting Handoff

Is chatbot able to completely replace the human agent? The short answer could be - "it depends...". For some challenging cases, e.g., dialogue's topical spectrum spreads beyond the training corpus coverage, the chatbot may malfunction and return unsatisfied utterances. This problem can be addressed by introducing the Machine-Human Chatting Handoff (MHCH), which enables human-algorithm collaboration. To detect the normal/transferable utterances, we propose a Difficulty-Assisted Matching Inference (DAMI) network, utilizing difficulty-assisted encoding to enhance the representations of utterances. Moreover, a matching inference mechanism is introduced to capture the contextual matching features. A new evaluation metric, Golden Transfer within Tolerance (GT-T), is proposed to assess the performance by considering the tolerance property of the MHCH. To provide insights into the task and validate the proposed model, we collect two new datasets. Extensive experimental results are presented and contrasted against a series of baseline models to demonstrate the efficacy of our model on MHCH.

cs.CL↗

Cross Copy Network for Dialogue Generation

In the past few years, audiences from different fields witness the achievements of sequence-to-sequence models (e.g., LSTM+attention, Pointer Generator Networks, and Transformer) to enhance dialogue content generation. While content fluency and accuracy often serve as the major indicators for model training, dialogue logics, carrying critical information for some particular domains, are often ignored. Take customer service and court debate dialogue as examples, compatible logics can be observed across different dialogue instances, and this information can provide vital evidence for utterance generation. In this paper, we propose a novel network architecture - Cross Copy Networks(CCN) to explore the current dialog context and similar dialogue instances' logical structure simultaneously. Experiments with two tasks, court debate and customer service content generation, proved that the proposed algorithm is superior to existing state-of-art content generation models.

cs.CL↗

Masking Orchestration: Multi-task Pretraining for Multi-role Dialogue Representation Learning

Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning tasks, can be highly scarce and expensive. In this work, we investigate dialogue context representation learning with various types unsupervised pretraining tasks where the training objectives are given naturally according to the nature of the utterance and the structure of the multi-role conversation. Meanwhile, in order to locate essential information for dialogue summarization/extraction, the pretraining process enables external knowledge integration. The proposed fine-tuned pretraining mechanism is comprehensively evaluated via three different dialogue datasets along with a number of downstream dialogue-mining tasks. Result shows that the proposed pretraining mechanism significantly contributes to all the downstream tasks without discrimination to different encoders.

cs.CL↗

Read Beyond the Lines: Understanding the Implied Textual Meaning via a Skim and Intensive Reading Model

The nonliteral interpretation of a text is hard to be understood by machine models due to its high context-sensitivity and heavy usage of figurative language. In this study, inspired by human reading comprehension, we propose a novel, simple, and effective deep neural framework, called Skim and Intensive Reading Model (SIRM), for figuring out implied textual meaning. The proposed SIRM consists of two main components, namely the skim reading component and intensive reading component. N-gram features are quickly extracted from the skim reading component, which is a combination of several convolutional neural networks, as skim (entire) information. An intensive reading component enables a hierarchical investigation for both local (sentence) and global (paragraph) representation, which encapsulates the current embedding and the contextual information with a dense connection. More specifically, the contextual information includes the near-neighbor information and the skim information mentioned above. Finally, besides the normal training loss function, we employ an adversarial loss function as a penalty over the skim reading component to eliminate noisy information arisen from special figurative words in the training data. To verify the effectiveness, robustness, and efficiency of the proposed architecture, we conduct extensive comparative experiments on several sarcasm benchmarks and an industrial spam dataset with metaphors. Experimental results indicate that (1) the proposed model, which benefits from context modeling and consideration of figurative language, outperforms existing state-of-the-art solutions, with comparable parameter scale and training speed; (2) the SIRM yields superior robustness in terms of parameter size sensitivity; (3) compared with ablation and addition variants of the SIRM, the final framework is efficient enough.

cs.CL↗