SearcharxivSearch

arXiv subjects

Charles Welch

Publications and source records attributed to Charles Welch.

At least 19 recordsLinked to original sources

Fine-Grained Perspectives: Modeling Explanations with Annotator-Specific Rationales

Beyond exploring disaggregated labels for modeling perspectives, annotator rationales provide fine-grained signals of individual perspectives. In this work, we propose a framework for jointly modeling annotator-specific label prediction and corresponding explanations, fine-tuned on the annotators' provided rationales. Using a dataset with disaggregated natural language inference (NLI) annotations and annotator-provided explanations, we condition predictions on both annotator identity and demographic metadata through a representation-level User Passport mechanism. We further introduce two explainer architectures: a post-hoc prompt-based explainer and a prefixed bridge explainer that transfers annotator-conditioned classifier representations directly into a generative model. This design enables explanation generation aligned with individual annotator perspectives. Our results show that incorporating explanation modeling substantially improves predictive performance over a baseline annotator-aware classifier, with the prefixed bridge approach achieving more stable label alignment and higher semantic consistency, while the post-hoc approach yields stronger lexical similarity. These findings indicate that modeling explanations as expressions of fine-grained perspective provides a richer and more faithful representation of disagreement. The proposed approaches advance perspectivist modeling by integrating annotator-specific rationales into both predictive and generative components.

cs.CL

PERSPECTRA: A Scalable and Configurable Pluralist Benchmark of Perspectives from Arguments

Pluralism, the capacity to engage with diverse perspectives without collapsing them into a single viewpoint, is critical for developing large language models that faithfully reflect human heterogeneity. Yet this characteristic has not been carefully examined in the LLM research community and remains absent from most alignment studies. Debate-oriented sources provide a natural entry point for pluralism research. Previous work builds on online debate sources but remains constrained by costly human validation. Other debate-rich platforms such as Reddit and Kialo also offer promising material: Reddit provides linguistic diversity and scale but lacks clear argumentative structure, while Kialo supplies explicit pro/con graphs but remains overly concise and detached from natural discourse. We introduce PERSPECTRA, a pluralist benchmark that integrates the structural clarity of Kialo debate graphs with the linguistic diversity of real Reddit discussions. Using a controlled retrieval-and-expansion pipeline, we construct 3,810 enriched arguments spanning 762 pro/con stances on 100 controversial topics. Each opinion is expanded to multiple naturalistic variants, enabling robust evaluation of pluralism. We initialise three tasks with PERSPECTRA: opinion counting (identifying distinct viewpoints), opinion matching (aligning supporting stances and discourse to source opinions), and polarity check (inferring aggregate stance in mixed discourse). Experiments with state-of-the-art open-source and proprietary LLMs, highlight systematic failures, such as overestimating the number of viewpoints and misclassifying concessive structures, underscoring the difficulty of pluralism-aware understanding and reasoning. By combining diversity with structure, PERSPECTRA establishes the first scalable, configurable benchmark for evaluating how well models represent, distinguish, and reason over multiple perspectives.

cs.CL

Examining the Utility of Self-disclosure Types for Modeling Annotators of Social Norms

Recent work has explored the use of personal information in the form of persona sentences or self-disclosures to improve modeling of individual characteristics and prediction of annotator labels for subjective tasks. The volume of personal information has historically been restricted and thus little exploration has gone into understanding what kind of information is most informative for predicting annotator labels. In this work, we categorize self-disclosures and use them to build annotator models for predicting judgments of social norms. We perform several ablations and analyses to examine the impact of the type of information on our ability to predict annotation patterns. Contrary to previous work, only a small number of comments related to the original post are needed. Lastly, a more diverse sample of annotator self-disclosures did not lead to the best performance. Sampling from a larger pool of comments without filtering still yields the best performance, suggesting that there is still much to uncover in terms of what information about an annotator is most useful for verdict prediction.

cs.CL

The Impact of Annotator Personas on LLM Behavior Across the Perspectivism Spectrum

In this work, we explore the capability of Large Language Models (LLMs) to annotate hate speech and abusiveness while considering predefined annotator personas within the strong-to-weak data perspectivism spectra. We evaluated LLM-generated annotations against existing annotator modeling techniques for perspective modeling. Our findings show that LLMs selectively use demographic attributes from the personas. We identified prototypical annotators, with persona features that show varying degrees of alignment with the original human annotators. Within the data perspectivism paradigm, annotator modeling techniques that do not explicitly rely on annotator information performed better under weak data perspectivism compared to both strong data perspectivism and human annotations, suggesting LLM-generated views tend towards aggregation despite subjective prompting. However, for more personalized datasets tailored to strong perspectivism, the performance of LLM annotator modeling approached, but did not exceed, human annotators.

cs.CL

ISCA: A Framework for Interview-Style Conversational Agents

We present a low-compute non-generative system for implementing interview-style conversational agents which can be used to facilitate qualitative data collection through controlled interactions and quantitative analysis. Use cases include applications to tracking attitude formation or behavior change, where control or standardization over the conversational flow is desired. We show how our system can be easily adjusted through an online administrative panel to create new interviews, making the tool accessible without coding. Two case studies are presented as example applications, one regarding the Expressive Interviewing system for COVID-19 and the other a semi-structured interview to survey public opinion on emerging neurotechnology. Our code is open-source, allowing others to build off of our work and develop extensions for additional functionality.

cs.CL

Survey-to-Behavior: Downstream Alignment of Human Values in LLMs via Survey Questions

Large language models implicitly encode preferences over human values, yet steering them often requires large training data. In this work, we investigate a simple approach: Can we reliably modify a model's value system in downstream behavior by training it to answer value survey questions accordingly? We first construct value profiles of several open-source LLMs by asking them to rate a series of value-related descriptions spanning 20 distinct human values, which we use as a baseline for subsequent experiments. We then investigate whether the value system of a model can be governed by fine-tuning on the value surveys. We evaluate the effect of finetuning on the model's behavior in two ways; first, we assess how answers change on in-domain, held-out survey questions. Second, we evaluate whether the model's behavior changes in out-of-domain settings (situational scenarios). To this end, we construct a contextualized moral judgment dataset based on Reddit posts and evaluate changes in the model's behavior in text-based adventure games. We demonstrate that our simple approach can not only change the model's answers to in-domain survey questions, but also produces substantial shifts (value alignment) in implicit downstream task behavior.

cs.CL

Funzac at CoMeDi Shared Task: Modeling Annotator Disagreement from Word-In-Context Perspectives

In this work, we evaluate annotator disagreement in Word-in-Context (WiC) tasks exploring the relationship between contextual meaning and disagreement as part of the CoMeDi shared task competition. While prior studies have modeled disagreement by analyzing annotator attributes with single-sentence inputs, this shared task incorporates WiC to bridge the gap between sentence-level semantic representation and annotator judgment variability. We describe three different methods that we developed for the shared task, including a feature enrichment approach that combines concatenation, element-wise differences, products, and cosine similarity, Euclidean and Manhattan distances to extend contextual embedding representations, a transformation by Adapter blocks to obtain task-specific representations of contextual embeddings, and classifiers of varying complexities, including ensembles. The comparison of our methods demonstrates improved performance for methods that include enriched and task-specfic features. While the performance of our method falls short in comparison to the best system in subtask 1 (OGWiC), it is competitive to the official evaluation results in subtask 2 (DisWiC).

cs.CL

The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs

Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one another and capture properties of empathy observable in text remains unclear. To provide insight into this, we analyze the transfer performance of empathy models adapted to empathy tasks with different theoretical groundings. We study (1) the dimensionality of empathy definitions, (2) the correspondence between the defined dimensions and measured/observed properties, and (3) the conduciveness of the data to represent them, finding they have a significant impact to performance compared to other transfer setting features. Characterizing the theoretical grounding of empathy tasks as direct, abstract, or adjacent further indicates that tasks that directly predict specified empathy components have higher transferability. Our work provides empirical evidence for the need for precise and multidimensional empathy operationalizations.

cs.CL

Do Multilingual Large Language Models Mitigate Stereotype Bias?

While preliminary findings indicate that multilingual LLMs exhibit reduced bias compared to monolingual ones, a comprehensive understanding of the effect of multilingual training on bias mitigation, is lacking. This study addresses this gap by systematically training six LLMs of identical size (2.6B parameters) and architecture: five monolingual models (English, German, French, Italian, and Spanish) and one multilingual model trained on an equal distribution of data across these languages, all using publicly available data. To ensure robust evaluation, standard bias benchmarks were automatically translated into the five target languages and verified for both translation quality and bias preservation by human annotators. Our results consistently demonstrate that multilingual training effectively mitigates bias. Moreover, we observe that multilingual models achieve not only lower bias but also superior prediction accuracy when compared to monolingual models with the same amount of training data, model architecture, and size.

cs.CL

EmPO: Emotion Grounding for Empathetic Response Generation through Preference Optimization

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this task has shown promising results, yet challenges persist in ensuring both the empathetic quality of the responses and retention of the generalization performance of the models. We propose a novel approach where we construct theory-driven preference datasets based on emotion grounding and use them to align LLMs with preference optimization algorithms to address these challenges. To evaluate empathetic response generation, we employ the EmpatheticDialogues dataset, assessing empathy with the diff-Epitome and BERTscore metrics and with multi-dimensional human evaluation. Additionally, we measure diversity and emotional valence using feature-based methods. We also evaluate the impact of training on the generalization performance using the MMLU benchmark and tasks from the Open LLM Leaderboard. The results show that LLMs can be aligned for empathetic response generation by preference optimization while retaining their general performance and that emotion grounding can guide preference dataset creation. We make all datasets, source code, and models publicly available. https://github.com/justtherightsize/empo

cs.CL

Corpus Considerations for Annotator Modeling and Scaling

Recent trends in natural language processing research and annotation tasks affirm a paradigm shift from the traditional reliance on a single ground truth to a focus on individual perspectives, particularly in subjective tasks. In scenarios where annotation tasks are meant to encompass diversity, models that solely rely on the majority class labels may inadvertently disregard valuable minority perspectives. This oversight could result in the omission of crucial information and, in a broader context, risk disrupting the balance within larger ecosystems. As the landscape of annotator modeling unfolds with diverse representation techniques, it becomes imperative to investigate their effectiveness with the fine-grained features of the datasets in view. This study systematically explores various annotator modeling techniques and compares their performance across seven corpora. From our findings, we show that the commonly used user token model consistently outperforms more complex models. We introduce a composite embedding approach and show distinct differences in which model performs best as a function of the agreement with a given dataset. Our findings shed light on the relationship between corpus statistics and annotator modeling performance, which informs future work on corpus construction and perspectivist NLP.

cs.CL

Style Locality for Controllable Generation with kNN Language Models

Recent language models have been improved by the addition of external memory. Nearest neighbor language models retrieve similar contexts to assist in word prediction. The addition of locality levels allows a model to learn how to weight neighbors based on their relative location to the current text in source documents, and have been shown to further improve model performance. Nearest neighbor models have been explored for controllable generation but have not examined the use of locality levels. We present a novel approach for this purpose and evaluate it using automatic and human evaluation on politeness, formality, supportiveness, and toxicity textual data. We find that our model is successfully able to control style and provides a better fluency-style trade-off than previous work.

cs.CL

Unifying Data Perspectivism and Personalization: An Application to Social Norms

Instead of using a single ground truth for language processing tasks, several recent studies have examined how to represent and predict the labels of the set of annotators. However, often little or no information about annotators is known, or the set of annotators is small. In this work, we examine a corpus of social media posts about conflict from a set of 13k annotators and 210k judgements of social norms. We provide a novel experimental setup that applies personalization methods to the modeling of annotators and compare their effectiveness for predicting the perception of social norms. We further provide an analysis of performance across subsets of social situations that vary by the closeness of the relationship between parties in conflict, and assess where personalization helps the most.

cs.CL

Challenges of GPT-3-based Conversational Agents for Healthcare

The potential to provide patients with faster information access while allowing medical specialists to concentrate on critical tasks makes medical domain dialog agents appealing. However, the integration of large-language models (LLMs) into these agents presents certain limitations that may result in serious consequences. This paper investigates the challenges and risks of using GPT-3-based models for medical question-answering (MedQA). We perform several evaluations contextualized in terms of standard medical principles. We provide a procedure for manually designing patient queries to stress-test high-risk limitations of LLMs in MedQA systems. Our analysis reveals that LLMs fail to respond adequately to these queries, generating erroneous medical information, unsafe recommendations, and content that may be considered offensive.

cs.CL

A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing

We review the state of research on empathy in natural language processing and identify the following issues: (1) empathy definitions are absent or abstract, which (2) leads to low construct validity and reproducibility. Moreover, (3) emotional empathy is overemphasized, skewing our focus to a narrow subset of simplified tasks. We believe these issues hinder research progress and argue that current directions will benefit from a clear conceptualization that includes operationalizing cognitive empathy components. Our main objectives are to provide insight and guidance on empathy conceptualization for NLP research objectives and to encourage researchers to pursue the overlooked opportunities in this area, highly relevant, e.g., for clinical and educational sectors.

cs.CL

Understanding Interpersonal Conflict Types and their Impact on Perception Classification

Studies on interpersonal conflict have a long history and contain many suggestions for conflict typology. We use this as the basis of a novel annotation scheme and release a new dataset of situations and conflict aspect annotations. We then build a classifier to predict whether someone will perceive the actions of one individual as right or wrong in a given situation. Our analyses include conflict aspects, but also generated clusters, which are human validated, and show differences in conflict content based on the relationship of participants to the author. Our findings have important implications for understanding conflict and social norms.

cs.CL

Nearest Neighbor Language Models for Stylistic Controllable Generation

Recent language modeling performance has been greatly improved by the use of external memory. This memory encodes the context so that similar contexts can be recalled during decoding. This similarity depends on how the model learns to encode context, which can be altered to include other attributes, such as style. We construct and evaluate an architecture for this purpose, using corpora annotated for politeness, formality, and toxicity. Through extensive experiments and human evaluation we demonstrate the potential of our method to generate text while controlling style. We find that style-specific datastores improve generation performance, though results vary greatly across styles, and the effect of pretraining data and specific styles should be explored in future work.

cs.CL

Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathy

Large pre-trained neural language models have supported the effectiveness of many NLP tasks, yet are still prone to generating toxic language hindering the safety of their use. Using empathetic data, we improve over recent work on controllable text generation that aims to reduce the toxicity of generated text. We find we are able to dramatically reduce the size of fine-tuning data to 7.5-30k samples while at the same time making significant improvements over state-of-the-art toxicity mitigation of up to 3.4% absolute reduction (26% relative) from the original work on 2.3m samples, by strategically sampling data based on empathy scores. We observe that the degree of improvement is subject to specific communication components of empathy. In particular, the cognitive components of empathy significantly beat the original dataset in almost all experiments, while emotional empathy was tied to less improvement and even underperforming random samples of the original data. This is a particularly implicative insight for NLP work concerning empathy as until recently the research and resources built for it have exclusively considered empathy as an emotional concept.

cs.CL