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Charlotte Zhu

Publications and source records attributed to Charlotte Zhu.

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Social Media Feed Elicitation

Social media users have repeatedly advocated for control over the currently opaque operations of feed algorithms. Large language models (LLMs) now offer the promise of custom-defined feeds--but users often fail to foresee the gaps and edge cases in how they define their custom feed. We introduce feed elicitation interviews, an interactive method that guides users through identifying these gaps and articulating their preferences to better author custom social media feeds. We deploy this approach in an online study to create custom BlueSky feeds and find that participants significantly prefer the feeds produced from their elicited preferences to those produced by users manually describing their feeds. Through feed elicitation interviews, we advance users' ability to control their social media experience, empowering them to describe and implement their desired feeds.

cs.HC

Proficiency-Aware Adaptation and Data Augmentation for Robust L2 ASR

General-purpose ASR underperforms for atypical speakers, such as L2 learners, reinforcing bias and limiting use in education and accessibility. Using the CEFR-graded Speak and Improve corpus, we show that naive fine-tuning of Whisper reduces average WER but simultaneously widens disparities and disproportionately harms lower-level learners. To address this, we propose two strategies: (i) proficiency-aware multitask learning, jointly optimizing ASR with proficiency classification, and (ii) targeted augmentation, applying spectrogram masking to low-proficiency speech to counter imbalance. These approaches reduce WER by up to 29.4 percent (relative) and insertion/deletion errors by as much as 58.6 percent (relative). Crucially, despite the severe imbalance of the dataset reflecting real-world distributions, both strategies consistently narrow proficiency gaps, advancing equitable ASR for L2 learners.

cs.SD