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Colleen Chan

Publications and source records attributed to Colleen Chan.

3 recordsLinked to original sources

From Prompting to Behavioral Alignment: Personalized LLM Judges for Recommendation Evaluation

Traditional offline recommendation evaluation relies heavily on complex, manually maintained feature pipelines that are difficult to scale. While Large Language Models (LLMs) offer a promising alternative by predicting user engagement directly from raw text logs, empirical analysis in this study identifies a critical failure mode termed bidirectional rationalization. In a zero-shot setting, LLMs are found to convincingly argue for both positive and negative user engagement outcomes on the exact same item with identical evidence, highlighting the unreliability of off-the-shelf LLMs in predicting user engagement. To resolve this, we develop and apply a sequential behavioral alignment framework pairing fine-tuning with preference optimization over paired correct and counterfactual rationales. Evaluated on real-world homepage interaction logs, this aligned reasoning approach achieves a 32.19\% lift in Macro-F1 score over the zero-shot baseline and matches the production feature-engineered baseline. The results demonstrate that behavioral alignment mitigates bidirectional rationalization while delivering human-interpretable reasoning traces without manual pipeline overhead.

cs.AI

Benchmarking Generative AI for Scoring Medical Student Interviews in Objective Structured Clinical Examinations (OSCEs)

Objective Structured Clinical Examinations (OSCEs) are widely used to assess medical students' communication skills, but scoring interview-based assessments is time-consuming and potentially subject to human bias. This study explored the potential of large language models (LLMs) to automate OSCE evaluations using the Master Interview Rating Scale (MIRS). We compared the performance of four state-of-the-art LLMs (GPT-4o, Claude 3.5, Llama 3.1, and Gemini 1.5 Pro) in evaluating OSCE transcripts across all 28 items of the MIRS under the conditions of zero-shot, chain-of-thought (CoT), few-shot, and multi-step prompting. The models were benchmarked against a dataset of 10 OSCE cases with 174 expert consensus scores available. Model performance was measured using three accuracy metrics (exact, off-by-one, thresholded). Averaging across all MIRS items and OSCE cases, LLMs performed with low exact accuracy (0.27 to 0.44), and moderate to high off-by-one accuracy (0.67 to 0.87) and thresholded accuracy (0.75 to 0.88). A zero temperature parameter ensured high intra-rater reliability ({\alpha} = 0.98 for GPT-4o). CoT, few-shot, and multi-step techniques proved valuable when tailored to specific assessment items. The performance was consistent across MIRS items, independent of encounter phases and communication domains. We demonstrated the feasibility of AI-assisted OSCE evaluation and provided benchmarking of multiple LLMs across multiple prompt techniques. Our work provides a baseline performance assessment for LLMs that lays a foundation for future research into automated assessment of clinical communication skills.

cs.CL

Assessing the Usability of GutGPT: A Simulation Study of an AI Clinical Decision Support System for Gastrointestinal Bleeding Risk

Applications of large language models (LLMs) like ChatGPT have potential to enhance clinical decision support through conversational interfaces. However, challenges of human-algorithmic interaction and clinician trust are poorly understood. GutGPT, a LLM for gastrointestinal (GI) bleeding risk prediction and management guidance, was deployed in clinical simulation scenarios alongside the electronic health record (EHR) with emergency medicine physicians, internal medicine physicians, and medical students to evaluate its effect on physician acceptance and trust in AI clinical decision support systems (AI-CDSS). GutGPT provides risk predictions from a validated machine learning model and evidence-based answers by querying extracted clinical guidelines. Participants were randomized to GutGPT and an interactive dashboard, or the interactive dashboard and a search engine. Surveys and educational assessments taken before and after measured technology acceptance and content mastery. Preliminary results showed mixed effects on acceptance after using GutGPT compared to the dashboard or search engine but appeared to improve content mastery based on simulation performance. Overall, this study demonstrates LLMs like GutGPT could enhance effective AI-CDSS if implemented optimally and paired with interactive interfaces.

cs.HC