arXiv subjects

Crystal Qian

Publications and source records attributed to Crystal Qian.

13 recordsLinked to original sources

arXiv2026

Real-Time Group Dynamics with LLM Facilitation: Evidence from a Charity Allocation Task

As large language models (LLMs) evolve from single-user assistants to active participants in civic and workplace deliberation, evaluating their effects on collective decision making becomes a governance challenge. We present two empirical studies (N=879) of real-time, text-based group deliberation in an incentive-compatible charity allocation task with real financial stakes ($7,200 USD). Groups of three allocate a donation budget under varying LLM facilitation conditions: Study 1 (N=204) compares three frontier models; Study 2 (N=675) compares facilitator strategies against a no-facilitation baseline. Across both studies, LLM facilitation did not significantly improve group consensus in either study, yet participants consistently preferred facilitated discussion. We additionally identify two governance-relevant risks. First, algorithmic steering: facilitators shifted select charity-level allocations by up to 5.5 percentage points -- directly affecting the final charitable payout -- even when aggregate agreement metrics remained unchanged. Second, an illusion of inclusion: participants cited inclusivity as their primary reason for preferring LLM facilitators, yet neither survey nor transcript-based measures of participation equity improved. Notably, participants reported greater trust in the process under the same conditions where facilitators exerted directional influence on outcomes. Together, these findings show that in AI-mediated group deliberation, perceived procedural improvement can coexist with measurable steering and unchanged participation inequality, motivating evaluation practices that treat collective outcomes, interaction dynamics, and participant perceptions as distinct governance targets.

cs.HC↗

arXiv2026

Nash without Numbers: A Social Choice Approach to Mixed Equilibria in Context-Ordinal Games

Nash equilibrium serves as a fundamental mathematical tool in economics and game theory. However, it classically assumes knowledge of player utilities, whereas economics generally regards preferences as more fundamental. To leverage equilibrium analysis in strategic scenarios, one must first elicit numerical utilities consistent with player preferences, a delicate and time-consuming process. In this work, we forgo precise utilities and generalize the Nash equilibrium to a setting where we only assume a player is capable of providing an ordinal ranking of their actions within the context of other players' joint actions. The key technical challenge is to rethink the definition of a best-response. While the classical definition identifies actions maximizing expected payoff, we naturally look towards social choice theory for how to aggregate preferences to identify the most preferred actions. We define this generalized notion of a context-ordinal Nash equilibrium, establish its existence under mild conditions on aggregation methods, introduce notions of regularization, approximation, and regret, explore complexity for simple settings, and develop learning rules for computing such equilibria. In doing so, we provide a generalization of Nash equilibrium and demonstrate its direct applicability to elicited preferences in human experiments.

cs.GT↗

arXiv2026

Choose Your Agent: Tradeoffs in Adopting AI Advisors, Coaches, and Delegates in Multi-Party Negotiation

As AI usage becomes more prevalent in social contexts, understanding agent-user interaction is critical to designing systems that imp rove both individual and group outcomes. We present an online behavioral experiment (N=243) in which participants play three multi-tu rn bargaining games in groups of three. Each game, presented in randomized order, grants access to a single LLM assistance modality: proactive recommendations from an Advisor, reactive feedback from a Coach, or autonomous execution by a Delegate. All three modalitie s are powered by an LLM with super-human performance within this negotiation setting. On each turn, participants privately decide whe ther to act manually or use the AI modality available in that game. We document a preference-performance misalignment: participants s trongly prefer the higher-control Advisor (44%) over the Delegate (19%), yet groups only significantly increase collective surplus un der Delegate access. Adjusting for voluntary non-compliance, delegating to the AI yields suggestive individual welfare gains, roughly 1.5x the intent-to-treat estimate. A mechanism analysis traces this gap to a human filter: AI-generated proposals create more joint surplus than manual proposals across all conditions, but in the Advisor and Coach modes users modify, override, or ignore the AI's su ggestions, reverting toward human-baseline trade patterns. The Delegate advantage arises not from a different AI capability but from bypassing this filtering step altogether. Realizing these welfare gains depends not only on model capability, but on the interaction structure through which that capability is delivered. We argue that assistance modalities should be designed as mechanisms with endog enous participation; adoption-compatible interaction rules are a prerequisite to improving welfare with automated assistance.

cs.GT↗

arXiv2025

Deliberate Lab: A Platform for Real-Time Human-AI Social Experiments

Social and behavioral scientists increasingly aim to study how humans interact, collaborate, and make decisions alongside artificial intelligence. However, the experimental infrastructure for such work remains underdeveloped: (1) few platforms support real-time, multi-party studies at scale; (2) most deployments require bespoke engineering, limiting replicability and accessibility, and (3) existing tools do not treat AI agents as first-class participants. We present Deliberate Lab, an open-source platform for large-scale, real-time behavioral experiments that supports both human participants and large language model (LLM)-based agents. We report on a 12-month public deployment of the platform (N=88 experimenters, N=9195 experiment participants), analyzing usage patterns and workflows. Case studies and usage scenarios are aggregated from platform users, complemented by in-depth interviews with select experimenters. By lowering technical barriers and standardizing support for hybrid human-AI experimentation, Deliberate Lab expands the methodological repertoire for studying collective decision-making and human-centered AI.

cs.HC↗

arXiv2025

To Mask or to Mirror: Human-AI Alignment in Collective Reasoning

As large language models (LLMs) are increasingly used to model and augment collective decision-making, it is critical to examine their alignment with human social reasoning. We present an empirical framework for assessing collective alignment, in contrast to prior work on the individual level. Using the Lost at Sea social psychology task, we conduct a large-scale online experiment (N=748), randomly assigning groups to leader elections with either visible demographic attributes (e.g. name, gender) or pseudonymous aliases. We then simulate matched LLM groups conditioned on the human data, benchmarking Gemini 2.5, GPT 4.1, Claude Haiku 3.5, and Gemma 3. LLM behaviors diverge: some mirror human biases; others mask these biases and attempt to compensate for them. We empirically demonstrate that human-AI alignment in collective reasoning depends on context, cues, and model-specific inductive biases. Understanding how LLMs align with collective human behavior is critical to advancing socially-aligned AI, and demands dynamic benchmarks that capture the complexities of collective reasoning.

cs.AI↗

arXiv2025

Strategic Tradeoffs Between Humans and AI in Multi-Agent Bargaining

Markets increasingly accommodate large language models (LLMs) as autonomous decision-making agents. As this transition occurs, it becomes critical to evaluate how these agents behave relative to their human and task-specific statistical predecessors. In this work, we present results from an empirical study comparing humans (N=216), multiple frontier LLMs, and customized Bayesian agents in dynamic multi-player bargaining games under identical conditions. Bayesian agents extract the highest surplus with aggressive trade proposals that are frequently rejected. Humans and LLMs achieve comparable aggregate surplus within their groups, but exhibit different trading strategies. LLMs favor conservative, concessionary proposals that are usually accepted by other LLMs, while humans propose trades that are consistent with fairness norms but are more likely to be rejected. These findings highlight that performance parity -- a common benchmark in agent evaluation -- can mask substantive procedural differences in how LLMs behave in complex multi-agent interactions.

cs.AI↗

arXiv2024

The Evolution of LLM Adoption in Industry Data Curation Practices

As large language models (LLMs) grow increasingly adept at processing unstructured text data, they offer new opportunities to enhance data curation workflows. This paper explores the evolution of LLM adoption among practitioners at a large technology company, evaluating the impact of LLMs in data curation tasks through participants' perceptions, integration strategies, and reported usage scenarios. Through a series of surveys, interviews, and user studies, we provide a timely snapshot of how organizations are navigating a pivotal moment in LLM evolution. In Q2 2023, we conducted a survey to assess LLM adoption in industry for development tasks (N=84), and facilitated expert interviews to assess evolving data needs (N=10) in Q3 2023. In Q2 2024, we explored practitioners' current and anticipated LLM usage through a user study involving two LLM-based prototypes (N=12). While each study addressed distinct research goals, they revealed a broader narrative about evolving LLM usage in aggregate. We discovered an emerging shift in data understanding from heuristic-first, bottom-up approaches to insights-first, top-down workflows supported by LLMs. Furthermore, to respond to a more complex data landscape, data practitioners now supplement traditional subject-expert-created 'golden datasets' with LLM-generated 'silver' datasets and rigorously validated 'super golden' datasets curated by diverse experts. This research sheds light on the transformative role of LLMs in large-scale analysis of unstructured data and highlights opportunities for further tool development.

cs.HC↗

arXiv2024

The Moral Turing Test: Evaluating Human-LLM Alignment in Moral Decision-Making

As large language models (LLMs) become increasingly integrated into society, their alignment with human morals is crucial. To better understand this alignment, we created a large corpus of human- and LLM-generated responses to various moral scenarios. We found a misalignment between human and LLM moral assessments; although both LLMs and humans tended to reject morally complex utilitarian dilemmas, LLMs were more sensitive to personal framing. We then conducted a quantitative user study involving 230 participants (N=230), who evaluated these responses by determining whether they were AI-generated and assessed their agreement with the responses. Human evaluators preferred LLMs' assessments in moral scenarios, though a systematic anti-AI bias was observed: participants were less likely to agree with judgments they believed to be machine-generated. Statistical and NLP-based analyses revealed subtle linguistic differences in responses, influencing detection and agreement. Overall, our findings highlight the complexities of human-AI perception in morally charged decision-making.

cs.HC↗

arXiv2024

Take It, Leave It, or Fix It: Measuring Productivity and Trust in Human-AI Collaboration

Although recent developments in generative AI have greatly enhanced the capabilities of conversational agents such as Google's Gemini (formerly Bard) or OpenAI's ChatGPT, it's unclear whether the usage of these agents aids users across various contexts. To better understand how access to conversational AI affects productivity and trust, we conducted a mixed-methods, task-based user study, observing 76 software engineers (N=76) as they completed a programming exam with and without access to Bard. Effects on performance, efficiency, satisfaction, and trust vary depending on user expertise, question type (open-ended "solve" vs. definitive "search" questions), and measurement type (demonstrated vs. self-reported). Our findings include evidence of automation complacency, increased reliance on the AI over the course of the task, and increased performance for novices on "solve"-type questions when using the AI. We discuss common behaviors, design recommendations, and impact considerations to improve collaborations with conversational AI.

cs.HC↗

arXiv2024

Automatic Histograms: Leveraging Language Models for Text Dataset Exploration

Making sense of unstructured text datasets is perennially difficult, yet increasingly relevant with Large Language Models. Data workers often rely on dataset summaries, especially distributions of various derived features. Some features, like toxicity or topics, are relevant to many datasets, but many interesting features are domain specific: instruments and genres for a music dataset, or diseases and symptoms for a medical dataset. Accordingly, data workers often run custom analyses for each dataset, which is cumbersome and difficult. We present AutoHistograms, a visualization tool leveragingLLMs. AutoHistograms automatically identifies relevant features, visualizes them with histograms, and allows the user to interactively query the dataset for categories of entities and create new histograms. In a user study with 10 data workers (n=10), we observe that participants can quickly identify insights and explore the data using AutoHistograms, and conceptualize a broad range of applicable use cases. Together, this tool and user study contributeto the growing field of LLM-assisted sensemaking tools.

cs.CL↗

arXiv2024

Understanding the Dataset Practitioners Behind Large Language Model Development

As large language models (LLMs) become more advanced and impactful, it is increasingly important to scrutinize the data that they rely upon and produce. What is it to be a dataset practitioner doing this work? We approach this in two parts: first, we define the role of "dataset practitioners" by performing a retrospective analysis on the responsibilities of teams contributing to LLM development at a technology company, Google. Then, we conduct semi-structured interviews with a cross-section of these practitioners (N=10). We find that although data quality is a top priority, there is little consensus around what data quality is and how to evaluate it. Consequently, practitioners either rely on their own intuition or write custom code to evaluate their data. We discuss potential reasons for this phenomenon and opportunities for alignment.

cs.CL↗

arXiv2022

Controlling Commercial Cooling Systems Using Reinforcement Learning

This paper is a technical overview of DeepMind and Google's recent work on reinforcement learning for controlling commercial cooling systems. Building on expertise that began with cooling Google's data centers more efficiently, we recently conducted live experiments on two real-world facilities in partnership with Trane Technologies, a building management system provider. These live experiments had a variety of challenges in areas such as evaluation, learning from offline data, and constraint satisfaction. Our paper describes these challenges in the hope that awareness of them will benefit future applied RL work. We also describe the way we adapted our RL system to deal with these challenges, resulting in energy savings of approximately 9% and 13% respectively at the two live experiment sites.

cs.LG↗

arXiv2022

Semi-analytical Industrial Cooling System Model for Reinforcement Learning

We present a hybrid industrial cooling system model that embeds analytical solutions within a multi-physics simulation. This model is designed for reinforcement learning (RL) applications and balances simplicity with simulation fidelity and interpretability. The model's fidelity is evaluated against real world data from a large scale cooling system. This is followed by a case study illustrating how the model can be used for RL research. For this, we develop an industrial task suite that allows specifying different problem settings and levels of complexity, and use it to evaluate the performance of different RL algorithms.

cs.AI↗