arXiv subjects

Dalia Ali

Publications and source records attributed to Dalia Ali.

4 recordsLinked to original sources

arXiv2026

AI Adoption Across a Multinational Workforce: Sociotechnical Conditions for GenAI Acceptance in Human Resources

Generative AI (GenAI) deployment in the workplace is accelerating rapidly. Nevertheless, questions of who adopts, who benefits, and who is left behind and why are still understudied. In this paper, we investigate these dynamics in the context of a multinational tech company transitioning from a legacy Human Resources (HR) search system to a GenAI-supported system, analyzing search log data, survey data (n=25), and ten semi-structured interviews. Our findings show that adoption depended on the fit between the GenAI system's design assumptions and employees' work positionalities (role, spoken language, tenure). Further, we find that employees' trust in GenAI answers was built through source-checking, comparison among systems, and seeking input from colleagues or HR when in doubt. Our contribution is twofold. First, we provide empirical evidence of workplace GenAI adoption during a live organizational transition, showing that adoption is influenced by factors such as situational fit, search literacy, and trust calibration. It is also further shaped by knowledge conditions such as the system's content quality, employee training, and guidance. Second, we translate these findings into design considerations for inclusive deployment and adoption in high-stakes environments such as HR. We argue that organizations should design systems considering the role and context-sensitive benefits they yield to different social groups. They also need to treat the organizational knowledge infrastructure as AI infrastructure to improve the accountability and usability of GenAI systems

cs.HC↗

arXiv2026

How Should AI Safety Benchmarks Benchmark Safety?

AI safety benchmarks are pivotal for safety in advanced AI systems; however, they have significant technical, epistemic, and sociotechnical shortcomings. We present a review of 210 safety benchmarks that maps out common challenges in safety benchmarking, documenting failures and limitations by drawing from engineering sciences and long-established theories of risk and safety. We argue that adhering to established risk management principles, mapping the space of what can(not) be measured, developing robust probabilistic metrics, and efficiently deploying measurement theory to connect benchmarking objectives with the world can significantly improve the validity and usefulness of AI safety benchmarks. The review provides a roadmap on how to improve AI safety benchmarking, and we illustrate the effectiveness of these recommendations through quantitative and qualitative evaluation. We also provide workflow-oriented guiding questions with illustrative benchmark that help researchers and practitioners develop robust and epistemologically sound safety benchmarks. This study advances the science of benchmarking and helps practitioners deploy AI systems more responsibly.

cs.CY↗

arXiv2025

Operationalizing Pluralistic Values in Large Language Model Alignment Reveals Trade-offs in Safety, Inclusivity, and Model Behavior

Although large language models (LLMs) are increasingly trained using human feedback for safety and alignment with human values, alignment decisions often overlook human social diversity. This study examines how incorporating pluralistic values affects LLM behavior by systematically evaluating demographic variation and design parameters in the alignment pipeline. We collect alignment data from US and German participants (N = 1,095 participants, 27,375 ratings) who rated LLM responses across five dimensions: Toxicity, Emotional Awareness (EA), Sensitivity, Stereotypical Bias, and Helpfulness. We fine-tuned multiple Large Language Models and Large Reasoning Models using preferences from different social groups while varying rating scales, disagreement handling methods, and optimization techniques. The results revealed systematic demographic effects: male participants rated responses 18% less toxic than female participants; conservative and Black participants rated responses 27.9% and 44% higher on EA than liberal and White participants, respectively. Models fine-tuned on group-specific preferences exhibited distinct behaviors. Technical design choices showed strong effects: the preservation of rater disagreement achieved roughly 53% greater toxicity reduction than majority voting, and 5-point scales yielded about 22% more reduction than binary formats; and Direct Preference Optimization (DPO) consistently outperformed Group Relative Policy Optimization (GRPO) in multi-value optimization. These findings represent a preliminary step in answering a critical question: How should alignment balance expert-driven and user-driven signals to ensure both safety and fair representation?

cs.AI↗

arXiv2025

AI Adoption Across Mission-Driven Organizations

Despite AI's promise for addressing global challenges, empirical understanding of AI adoption in mission-driven organizations (MDOs) remains limited. While research emphasizes individual applications or ethical principles, little is known about how resource-constrained, values-driven organizations navigate AI integration across operations. We conducted thematic analysis of semi-structured interviews with 15 practitioners from environmental, humanitarian, and development organizations across the Global North and South contexts. Our analysis examines how MDOs currently deploy AI, what barriers constrain adoption, and how practitioners envision future integration. MDOs adopt AI selectively, with sophisticated deployment in content creation and data analysis while maintaining human oversight for mission-critical applications. When AI's efficiency benefits conflict with organizational values, decision-making stalls rather than negotiating trade-offs. This study contributes empirical evidence that AI adoption in MDOs should be understood as conditional rather than inevitable, proceeding only where it strengthens organizational sovereignty and mission integrity while preserving human-centered approaches essential to their missions.

cs.CY↗