arXiv subjects

Danula Hettiachchi

Publications and source records attributed to Danula Hettiachchi.

At least 19 recordsLinked to original sources

arXiv2026

The "Curse of Knowledge" in LLM Query Simulation: Concept Provenance for Tracing Answer-Side Intrusion

LLM-generated search queries are widely used to augment IR evaluation, yet they may contain concepts that presuppose answer-side document knowledge, violating the information-access boundary of pre-search users. Existing validation metrics, including overlap, diversity, and effectiveness, cannot distinguish rare human-tail variation from candidate answer-side intrusion. We introduce concept provenance, a framework that assigns query concepts to backstory-supported, human-central, human-tail, and candidate answer-side zones, operationalizing a boundary that retrieval metrics alone cannot detect. Applying concept provenance to 77,004 queries across 100 UQV100 topics, 8 LLMs, and 5 prompt conditions with two extraction pipelines, we obtain a cross-pipeline token-HCIR Spearman rho of 1.0 over five condition means. Candidate answer-side concepts constitute 7.40 percent of non-generic concepts and appear in 97 of 100 topics, with topic explaining approximately 67 percent of variance. Human validation yields 68.2 percent relaxed precision, revealing two mechanisms: knowledge intrusion at 45.5 percent and deployment intrusion at 45.0 percent. Diagnostic probes show disproportionate localized retrieval effects, with deletion effect size d = -0.47 compared with d = -0.34 for random deletion, but these concepts explain less than 2 percent of aggregate evaluation variance. Concept provenance therefore serves as a boundary-compliance diagnostic rather than an evaluation-shift predictor. Under the tested conditions, no prompt condition eliminates intrusion; post-generation concept-provenance selection achieves 99 percent elimination.

cs.IR↗

arXiv2026

Verifiable User Simulation for Search and Recommendation Systems

Large-language-model (LLM) based user simulation is increasingly adopted for evaluating search engines, recommender systems, and retrieval-augmented generation pipelines, yet most simulators remain opaque: it is difficult to determine why a simulated user made a particular choice or whether that choice is consistent with the intended user profile. Compounding this, recent research shows that LLMs can produce biased or discriminatory responses depending on user background characteristics such as language, education level, and cultural context, raising concerns about the equitable treatment of minority and disadvantaged groups. This half-day, in-person tutorial introduces a proposed design-and-audit framework that treats a user simulator as a verifiable engineering artefact composed of seven auditable components - structured Persona, task-aware Contract, matched human-vs-agent Execution, auditable Trace, persona-aligned Verification, structured Feedback, and a Refinement loop that updates personas and contracts. Through two hands-on mini-labs on recommendation-list evaluation and search-query formulation, participants will inspect simulator behaviour end-to-end, distinguish diagnostic discrepancy analysis from statistical validation, and apply checks for fidelity, credibility, and demographic bias. The tutorial targets information retrieval and recommender systems researchers and practitioners interested in user behaviour simulation and responsible AI.

cs.IR↗

arXiv2026

Task-Aware Automated User Profile Generation for Recommendation Simulation Using Large Language Models

Large Language Model (LLM)-based agent simulation has emerged as a promising approach to meet the increasing demand for real-time and rigorous evaluation in modern recommender systems. A typical LLM-driven simulation framework comprises three essential components: the profile module, memory module, and action module. However, existing studies have primarily concentrated on enhancing the memory and action modules, with limited attention to profile generation, which plays a pivotal role in ensuring realistic agent behaviours and aligning simulated interactions with real user dynamics. Moreover, the scarcity of datasets specifically designed for recommendation simulations has led to heavy reliance on manually crafted profiles, significantly limiting the scalability and generalisability of simulation frameworks across different datasets. To address these challenges, this work proposes an Automated Profile Generation Framework for Recommendation Simulation, APG4RecSim, that constructs realistic, coherent, and robust user profiles with minimal supervision. Extensive experiments on three benchmark datasets demonstrate that APG4RecSim achieves the best overall performance on discrimination, ranking, and rating tasks, improving ranking quality by up to 7% in nDCG@10 and reducing rating distribution divergence by 8% in JSD compared to existing profile-generation baselines. Beyond overall performance gains, our results show that profiles generated by APG4RecSim are resilient to popularity- and position-induced biases and maintain stable performance across datasets and different LLMs.

cs.IR↗

arXiv2026

Applying Value Sensitive Design to Location-Based Services: Designing for Shared Spaces and Local Conditions

Location-Based Services (LBS) such as ride-sharing, accommodation, food delivery, and location-driven social media platforms entangle digital systems with physical spaces, thereby generating impacts that extend beyond users to others who share the same environments. Existing design approaches struggle to address the dual challenge of value tensions that arise in shared physical spaces and the locality-specific contexts in which LBS operate. To respond, we introduce Location-Aware Value Sensitive Design (LA-VSD), a domain-specific adaptation of VSD tailored to the distinctive characteristics of LBS. LA-VSD guides designers through three heuristics to help (1) identify and prioritise stakeholders through local space-sharing scenarios, (2) adapt empirical methods to capture values and tensions in context, and (3) support value-aligned interactions across both digital and physical layers of the service. Through a case study of e-scooter sharing in Melbourne, Australia, we demonstrate how LA-VSD enables more grounded, context-aware, and actionable design of LBS.

cs.HC↗

arXiv2026

RMIT-ADM+S at the MMU-RAG NeurIPS 2025 Competition

This paper presents the award-winning RMIT-ADM+S system for the Text-to-Text track of the NeurIPS~2025 MMU-RAG Competition. We introduce Routing-to-RAG (R2RAG), a research-focused retrieval-augmented generation (RAG) architecture composed of lightweight components that dynamically adapt the retrieval strategy based on inferred query complexity and evidence sufficiency. The system uses smaller LLMs, enabling operation on a single consumer-grade GPU while supporting complex research tasks. It builds on the G-RAG system, winner of the ACM~SIGIR~2025 LiveRAG Challenge, and extends it with modules informed by qualitative review of outputs. R2RAG won the Best Dynamic Evaluation award in the Open Source category, demonstrating high effectiveness with careful design and efficient use of resources.

cs.IR↗

arXiv2025

ISMIE: A Framework to Characterize Information Seeking in Modern Information Environments

The modern information environment (MIE) is increasingly complex, shaped by a wide range of techniques designed to satisfy users' information needs. Information seeking (IS) models are effective mechanisms for characterizing user-system interactions. However, conceptualizing a model that fully captures the MIE landscape poses a challenge. We argue: Does such a model exist? To address this, we propose the Information Seeking in Modern Information Environments (ISMIE) framework as a fundamental step. ISMIE conceptualizes the information seeking process (ISP) via three key concepts: Components (e.g., Information Seeker), Intervening Variables (e.g., Interactive Variables), and Activities (e.g., Acquiring). Using ISMIE's concepts and employing a case study based on a common scenario - misinformation dissemination - we analyze six existing IS and information retrieval (IR) models to illustrate their limitations and the necessity of ISMIE. We then show how ISMIE serves as an actionable framework for both characterization and experimental design. We characterize three pressing issues and then outline two research blueprints: a user-centric, industry-driven experimental design for the authenticity and trust crisis to AI-generated content and a system-oriented, academic-driven design for tackling dopamine-driven content consumption. Our framework offers a foundation for developing IS and IR models to advance knowledge on understanding human interactions and system design in MIEs.

cs.IR↗

arXiv2025

Temporal-Aware User Behaviour Simulation with Large Language Models for Recommender Systems

Large Language Models (LLMs) demonstrate human-like capabilities in language understanding, reasoning, and generation, driving interest in using LLM-based agents to simulate human feedback in recommender systems. However, most existing approaches rely on static user profiling, neglecting the temporal and dynamic nature of user interests. This limitation stems from a disconnect between language modelling and behaviour modelling, which constrains the capacity of agents to represent sequential patterns. To address this challenge, we propose a Dynamic Temporal-aware Agent-based simulator for Recommender Systems, DyTA4Rec, which enables agents to model and utilise evolving user behaviour based on historical interactions. DyTA4Rec features a dynamic updater for real-time profile refinement, temporal-enhanced prompting for sequential context, and self-adaptive aggregation for coherent feedback. Experimental results at group and individual levels show that DyTA4Rec significantly improves the alignment between simulated and actual user behaviour by modelling dynamic characteristics and enhancing temporal awareness in LLM-based agents.

cs.IR↗

arXiv2025

SenseSeek Dataset: Multimodal Sensing to Study Information Seeking Behaviors

Information processing tasks involve complex cognitive mechanisms that are shaped by various factors, including individual goals, prior experience, and system environments. Understanding such behaviors requires a sophisticated and personalized data capture of how one interacts with modern information systems (e.g., web search engines). Passive sensors, such as wearables, capturing physiological and behavioral data, have the potential to provide solutions in this context. This paper presents a novel dataset, SenseSeek, designed to evaluate the effectiveness of consumer-grade sensors in a complex information processing scenario: searching via systems (e.g., search engines), one of the common strategies users employ for information seeking. The SenseSeek dataset comprises data collected from 20 participants, 235 trials of the stimulated search process, 940 phases of stages in the search process, including the realization of Information Need (IN), Query Formulation (QF), Query Submission by Typing (QS-T) or Speaking (QS-S), and Relevance Judgment by Reading (RJ-R) or Listening (RJ-L). The data includes Electrodermal Activities (EDA), Electroencephalogram (EEG), PUPIL, GAZE, and MOTION data, which were captured using consumer-grade sensors. It also contains 258 features extracted from the sensor data, the gaze-annotated screen recordings, and task responses. We validate the usefulness of the dataset by providing baseline analysis on the impacts of different cognitive intents and interaction modalities on the sensor data, and effectiveness of the data in discriminating the search stages. To our knowledge, SenseSeek is the first dataset that characterizes the multiple stages involved in information seeking with physiological signals collected from multiple sensors. We hope this dataset can serve as a reference for future research on information-seeking behaviors.

cs.HC↗

arXiv2025

PUB: An LLM-Enhanced Personality-Driven User Behaviour Simulator for Recommender System Evaluation

Traditional offline evaluation methods for recommender systems struggle to capture the complexity of modern platforms due to sparse behavioural signals, noisy data, and limited modelling of user personality traits. While simulation frameworks can generate synthetic data to address these gaps, existing methods fail to replicate behavioural diversity, limiting their effectiveness. To overcome these challenges, we propose the Personality-driven User Behaviour Simulator (PUB), an LLM-based simulation framework that integrates the Big Five personality traits to model personalised user behaviour. PUB dynamically infers user personality from behavioural logs (e.g., ratings, reviews) and item metadata, then generates synthetic interactions that preserve statistical fidelity to real-world data. Experiments on the Amazon review datasets show that logs generated by PUB closely align with real user behaviour and reveal meaningful associations between personality traits and recommendation outcomes. These results highlight the potential of the personality-driven simulator to advance recommender system evaluation, offering scalable, controllable, high-fidelity alternatives to resource-intensive real-world experiments.

cs.IR↗

arXiv2025

Watch Out E-scooter Coming Through: Multimodal Sensing of Mixed Traffic Use and Conflicts Through Riders Ego-centric Views

E-scooters are becoming a popular means of urban transportation. However, this increased popularity brings challenges, such as road accidents and conflicts when sharing space with traditional transport modes. An in-depth understanding of e-scooter rider behaviour is crucial for ensuring rider safety, guiding infrastructure planning, and enforcing traffic rules. This study investigated the rider behaviour through a naturalistic study with 23 participants equipped with a bike computer, eye-tracking glasses and cameras. They followed a pre-determined route, enabling multi-modal data collection. We analysed and compared gaze movements, speed, and video feeds across three transport infrastructure types: a pedestrian-shared path, a cycle lane and a roadway. Our findings reveal unique challenges e-scooter riders face, including difficulty keeping up with cyclists and motor vehicles due to speed limits on shared e-scooters, risks in signalling turns due to control lose, and limited acceptance in mixed-use spaces. The cycle lane showed the highest average speed, the least speed change points, and the least head movements, supporting its suitability as dedicated infrastructure for e-scooters. These findings are facilitated through multimodal sensing and analysing the e-scooter riders' ego-centric view, which show the efficacy of our method in discovering the behavioural dynamics of the riders in the wild. Our study highlights the critical need to align infrastructure with user behaviour to improve safety and emphasises the importance of targeted safety measures and regulations, especially when e-scooter riders share spaces with pedestrians or motor vehicles. The dataset and analysis code are available at https://github.com/HiruniNuwanthika/Electric-Scooter-Riders-Multi-Modal-Data-Analysis.git.

cs.CY↗

arXiv2025

Multi-stage Large Language Model Pipelines Can Outperform GPT-4o in Relevance Assessment

The effectiveness of search systems is evaluated using relevance labels that indicate the usefulness of documents for specific queries and users. While obtaining these relevance labels from real users is ideal, scaling such data collection is challenging. Consequently, third-party annotators are employed, but their inconsistent accuracy demands costly auditing, training, and monitoring. We propose an LLM-based modular classification pipeline that divides the relevance assessment task into multiple stages, each utilising different prompts and models of varying sizes and capabilities. Applied to TREC Deep Learning (TREC-DL), one of our approaches showed an 18.4% Krippendorff's $\alpha$ accuracy increase over OpenAI's GPT-4o mini while maintaining a cost of about 0.2 USD per million input tokens, offering a more efficient and scalable solution for relevance assessment. This approach beats the baseline performance of GPT-4o (5 USD). With a pipeline approach, even the accuracy of the GPT-4o flagship model, measured in $\alpha$, could be improved by 9.7%.

cs.IR↗

arXiv2024

Comprehension Is a Double-Edged Sword: Over-Interpreting Unspecified Information in Intelligible Machine Learning Explanations

Automated decision-making systems are becoming increasingly ubiquitous, which creates an immediate need for their interpretability and explainability. However, it remains unclear whether users know what insights an explanation offers and, more importantly, what information it lacks. To answer this question we conducted an online study with 200 participants, which allowed us to assess explainees' ability to realise explicated information -- i.e., factual insights conveyed by an explanation -- and unspecified information -- i.e, insights that are not communicated by an explanation -- across four representative explanation types: model architecture, decision surface visualisation, counterfactual explainability and feature importance. Our findings uncover that highly comprehensible explanations, e.g., feature importance and decision surface visualisation, are exceptionally susceptible to misinterpretation since users tend to infer spurious information that is outside of the scope of these explanations. Additionally, while the users gauge their confidence accurately with respect to the information explicated by these explanations, they tend to be overconfident when misinterpreting the explanations. Our work demonstrates that human comprehension can be a double-edged sword since highly accessible explanations may convince users of their truthfulness while possibly leading to various misinterpretations at the same time. Machine learning explanations should therefore carefully navigate the complex relation between their full scope and limitations to maximise understanding and curb misinterpretation.

cs.HC↗

arXiv2024

Towards Detecting and Mitigating Cognitive Bias in Spoken Conversational Search

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search (SCS) -- are harder to characterize, given the lack of instruments to effectively and precisely capture interactions. Furthermore, in this era of information overload, cognitive bias can significantly impact how we seek and consume information -- especially in the context of controversial topics or multiple viewpoints. This paper draws upon insights from multiple disciplines (including information seeking, psychology, cognitive science, and wearable sensors) to provoke novel conversations in the community. To this end, we discuss future opportunities and propose a framework including multimodal instruments and methods for experimental designs and settings. We demonstrate preliminary results as an example. We also outline the challenges and offer suggestions for adopting this multimodal approach, including ethical considerations, to assist future researchers and practitioners in exploring cognitive biases in SCS.

cs.HC↗

arXiv2024

Characterizing Information Seeking Processes with Multiple Physiological Signals

Information access systems are getting complex, and our understanding of user behavior during information seeking processes is mainly drawn from qualitative methods, such as observational studies or surveys. Leveraging the advances in sensing technologies, our study aims to characterize user behaviors with physiological signals, particularly in relation to cognitive load, affective arousal, and valence. We conduct a controlled lab study with 26 participants, and collect data including Electrodermal Activities, Photoplethysmogram, Electroencephalogram, and Pupillary Responses. This study examines informational search with four stages: the realization of Information Need (IN), Query Formulation (QF), Query Submission (QS), and Relevance Judgment (RJ). We also include different interaction modalities to represent modern systems, e.g., QS by text-typing or verbalizing, and RJ with text or audio information. We analyze the physiological signals across these stages and report outcomes of pairwise non-parametric repeated-measure statistical tests. The results show that participants experience significantly higher cognitive loads at IN with a subtle increase in alertness, while QF requires higher attention. QS involves demanding cognitive loads than QF. Affective responses are more pronounced at RJ than QS or IN, suggesting greater interest and engagement as knowledge gaps are resolved. To the best of our knowledge, this is the first study that explores user behaviors in a search process employing a more nuanced quantitative analysis of physiological signals. Our findings offer valuable insights into user behavior and emotional responses in information seeking processes. We believe our proposed methodology can inform the characterization of more complex processes, such as conversational information seeking.

cs.IR↗

arXiv2024

Walert: Putting Conversational Search Knowledge into Action by Building and Evaluating a Large Language Model-Powered Chatbot

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or voice assistants. The rapid evolution of Large Language Models (LLMs) has provided a powerful tool to build conversational applications. We present Walert, a customized LLM-based conversational agent able to answer frequently asked questions about computer science degrees and programs at RMIT University. Our demo aims to showcase how conversational information-seeking researchers can effectively communicate the benefits of using best practices to stakeholders interested in developing and deploying LLM-based chatbots. These practices are well-known in our community but often overlooked by practitioners who may not have access to this knowledge. The methodology and resources used in this demo serve as a bridge to facilitate knowledge transfer from experts, address industry professionals' practical needs, and foster a collaborative environment. The data and code of the demo are available at https://github.com/rmit-ir/walert.

cs.IR↗

arXiv2023

Designing and Evaluating Presentation Strategies for Fact-Checked Content

With the rapid growth of online misinformation, it is crucial to have reliable fact-checking methods. Recent research on finding check-worthy claims and automated fact-checking have made significant advancements. However, limited guidance exists regarding the presentation of fact-checked content to effectively convey verified information to users. We address this research gap by exploring the critical design elements in fact-checking reports and investigating whether credibility and presentation-based design improvements can enhance users' ability to interpret the report accurately. We co-developed potential content presentation strategies through a workshop involving fact-checking professionals, communication experts, and researchers. The workshop examined the significance and utility of elements such as veracity indicators and explored the feasibility of incorporating interactive components for enhanced information disclosure. Building on the workshop outcomes, we conducted an online experiment involving 76 crowd workers to assess the efficacy of different design strategies. The results indicate that proposed strategies significantly improve users' ability to accurately interpret the verdict of fact-checking articles. Our findings underscore the critical role of effective presentation of fact reports in addressing the spread of misinformation. By adopting appropriate design enhancements, the effectiveness of fact-checking reports can be maximized, enabling users to make informed judgments.

cs.IR↗

arXiv2023

How Crowd Worker Factors Influence Subjective Annotations: A Study of Tagging Misogynistic Hate Speech in Tweets

Crowdsourced annotation is vital to both collecting labelled data to train and test automated content moderation systems and to support human-in-the-loop review of system decisions. However, annotation tasks such as judging hate speech are subjective and thus highly sensitive to biases stemming from annotator beliefs, characteristics and demographics. We conduct two crowdsourcing studies on Mechanical Turk to examine annotator bias in labelling sexist and misogynistic hate speech. Results from 109 annotators show that annotator political inclination, moral integrity, personality traits, and sexist attitudes significantly impact annotation accuracy and the tendency to tag content as hate speech. In addition, semi-structured interviews with nine crowd workers provide further insights regarding the influence of subjectivity on annotations. In exploring how workers interpret a task - shaped by complex negotiations between platform structures, task instructions, subjective motivations, and external contextual factors - we see annotations not only impacted by worker factors but also simultaneously shaped by the structures under which they labour.

cs.HC↗

arXiv2023

Examining the Impact of Uncontrolled Variables on Physiological Signals in User Studies for Information Processing Activities

Physiological signals can potentially be applied as objective measures to understand the behavior and engagement of users interacting with information access systems. However, the signals are highly sensitive, and many controls are required in laboratory user studies. To investigate the extent to which controlled or uncontrolled (i.e., confounding) variables such as task sequence or duration influence the observed signals, we conducted a pilot study where each participant completed four types of information-processing activities (READ, LISTEN, SPEAK, and WRITE). Meanwhile, we collected data on blood volume pulse, electrodermal activity, and pupil responses. We then used machine learning approaches as a mechanism to examine the influence of controlled and uncontrolled variables that commonly arise in user studies. Task duration was found to have a substantial effect on the model performance, suggesting it represents individual differences rather than giving insight into the target variables. This work contributes to our understanding of such variables in using physiological signals in information retrieval user studies.

cs.IR↗