Searcharxiv⌕ Search

arXiv subjects

Dennis J. Zhang

Publications and source records attributed to Dennis J. Zhang.

4 recordsLinked to original sources

Generative Augmented Inference of LLM-generated Data for Market Research: Theory and Empirical Evidence

Marketing research often relies on parameters estimated from costly human-generated data, such as conjoint survey responses, purchase decisions, and field experiment outcomes. Recent advances in large language models (LLMs) and other AI systems offer inexpensive auxiliary data, but introduce a new challenge: AI outputs are not direct observations of the target outcomes, but could involve high-dimensional representations with complex and unknown relationships to human labels. Conventional methods leverage AI predictions as direct proxies for true labels, which can be inefficient or unreliable when this relationship is weak or misspecified. We propose Generative Augmented Inference (GAI), a general framework that incorporates AI-generated outputs as informative features for estimating models of human-labeled outcomes. GAI uses an orthogonal moment construction that enables consistent estimation and valid inference with a flexible, nonparametric relationship between LLM-generated outputs and human labels. We establish asymptotic normality and a key dominance result: under random labeling, GAI is optimal within a unified class of debiased estimators-including human-data-only estimators and state-of-the-art debiasing methods-and delivers strict improvements under a mild informativeness condition. Even when the labeled sample is not representative of the target population, an extended variant of GAI still dominates the weighted human-data-only estimator. Empirically, GAI outperforms benchmarks across diverse marketing research settings. In a conjoint analysis, it halves estimation error and reduces human labeling requirements by over 75%. In a pricing study, it consistently outperforms alternative estimators when all methods receive identical auxiliary inputs. In a health insurance study, it saves over 90% of labels while preserving decision accuracy.

cs.LG↗

The Impact of AI Search on the Online Content Ecosystem: Evidence from Google and Reddit

Search engines traditionally complement online content platforms by directing users seeking information to external websites. The emergence of generative AI search tools that summarize answers directly on the results page may disrupt this relationship by making visits to source platforms optional. We study this question using Google AI Overviews and Reddit, one of the largest online discussion platforms. Our identification exploits Google's content moderation policy: Safe-for-Work (SFW) Reddit communities are indexed by Google organic search and surfaced in Google AI Overviews, while Not-Safe-for-Work (NSFW) communities, though indexed by organic search, are prohibited from being referenced in AI Overview summaries. Using a difference-in-differences design, we find that AI Overviews increase engagement in SFW communities: daily comments rise by 12.0 percent and the number of commenting users by 12.4 percent relative to NSFW communities. The effects are concentrated in experience-based discussions (opinions, advice, and personal experiences) rather than fact-based information. However, the subsequent introduction of Google AI Mode, which allows users to interact conversationally with the AI summary, largely eliminates these gains in experience-based content. These results suggest that the effects of AI search depend critically on interface design and types of content.

cs.IR↗

Unintended Consequences of Recommender System Interventions: Evidence from a Field Experiment

Platform content interventions in recommendation systems are typically evaluated as static "nudges", ignoring that the systems adaptively learn from the resulting user behavior. We investigate this dynamic through a large-scale field experiment on a short-video platform. The experiment involves a "sleep reminder" campaign designed to reduce late-night usage. Paradoxically, the intervention increased late-night engagement by 14.75% and overall platform usage by 2.18%, and the effects persisted for weeks even after the experiment. We explain this through a forced-exploration mechanism, showing that by revealing high latent demand for the promoted content, the intervention triggers a recommendation policy update that routine user behavior would not produce. The data generated by the intervention induced the algorithm to update its post-campaign policy, reinforcing the very engagement loops the campaign aimed to mitigate. Our findings demonstrate that user-facing interventions can effectively retrain the underlying algorithm, triggering durable, system-wide shifts in content distribution that challenge standard evaluation metrics in platform governance and social responsibility initiatives.

econ.GN↗

Large Language Models for Market Research: A Data-augmentation Approach

Large Language Models (LLMs) have transformed artificial intelligence by excelling in complex natural language processing tasks. Their ability to generate human-like text has opened new possibilities for market research, particularly in conjoint analysis, where understanding consumer preferences is essential but often resource-intensive. Traditional survey-based methods face limitations in scalability and cost, making LLM-generated data a promising alternative. However, while LLMs have the potential to simulate real consumer behavior, recent studies highlight a significant gap between LLM-generated and human data, with biases introduced when substituting between the two. In this paper, we address this gap by proposing a novel statistical data augmentation approach that efficiently integrates LLM-generated data with real data in conjoint analysis. This results in statistically robust estimators with consistent and asymptotically normal properties, in contrast to naive approaches that simply substitute human data with LLM-generated data, which can exacerbate bias. We further present a finite-sample performance bound on the estimation error. We validate our framework through an empirical study on COVID-19 vaccine preferences, demonstrating its superior ability to reduce estimation error and save data and costs by 24.9% to 79.8%. In contrast, naive approaches fail to save data due to the inherent biases in LLM-generated data compared to human data. Another empirical study on sports car choices validates the robustness of our results. Our findings suggest that while LLM-generated data is not a direct substitute for human responses, it can serve as a valuable complement when used within a robust statistical framework.

cs.AI↗