arXiv subjects

Dimitra Gkatzia

Publications and source records attributed to Dimitra Gkatzia.

12 recordsLinked to original sources

arXiv2026

WorkRB: A Community-Driven Evaluation Framework for AI in the Work Domain

Today's evolving labor markets rely increasingly on recommender systems for hiring, talent management, and workforce analytics, with natural language processing (NLP) capabilities at the core. Yet, research in this area remains highly fragmented. Studies employ divergent ontologies (ESCO, O*NET, national taxonomies), heterogeneous task formulations, and diverse model families, making cross-study comparison and reproducibility exceedingly difficult. General-purpose benchmarks lack coverage of work-specific tasks, and the inherent sensitivity of employment data further limits open evaluation. We present \textbf{WorkRB} (Work Research Benchmark), the first open-source, community-driven benchmark tailored to work-domain AI. WorkRB organizes 13 diverse tasks from 7 task groups as unified recommendation and NLP tasks, including job/skill recommendation, candidate recommendation, similar item recommendation, and skill extraction and normalization. WorkRB enables both monolingual and cross-lingual evaluation settings through dynamic loading of multilingual ontologies. Developed within a multi-stakeholder ecosystem of academia, industry, and public institutions, WorkRB has a modular design for seamless contributions and enables integration of proprietary tasks without disclosing sensitive data. WorkRB is available under the Apache 2.0 license at https://github.com/techwolf-ai/WorkRB.

cs.CL↗

arXiv2025

LLMs as Span Annotators: A Comparative Study of LLMs and Humans

Span annotation - annotating specific text features at the span level - can be used to evaluate texts where single-score metrics fail to provide actionable feedback. Until recently, span annotation was done by human annotators or fine-tuned models. In this paper, we study whether large language models (LLMs) can serve as an alternative to human annotators. We compare the abilities of LLMs to skilled human annotators on three span annotation tasks: evaluating data-to-text generation, identifying translation errors, and detecting propaganda techniques. We show that overall, LLMs have only moderate inter-annotator agreement (IAA) with human annotators. However, we demonstrate that LLMs make errors at a similar rate as skilled crowdworkers. LLMs also produce annotations at a fraction of the cost per output annotation. We release the dataset of over 40k model and human span annotations for further research.

cs.CL↗

arXiv2024

Automatic Metrics in Natural Language Generation: A Survey of Current Evaluation Practices

Automatic metrics are extensively used to evaluate natural language processing systems. However, there has been increasing focus on how they are used and reported by practitioners within the field. In this paper, we have conducted a survey on the use of automatic metrics, focusing particularly on natural language generation (NLG) tasks. We inspect which metrics are used as well as why they are chosen and how their use is reported. Our findings from this survey reveal significant shortcomings, including inappropriate metric usage, lack of implementation details and missing correlations with human judgements. We conclude with recommendations that we believe authors should follow to enable more rigour within the field.

cs.CL↗

arXiv2023

Missing Information, Unresponsive Authors, Experimental Flaws: The Impossibility of Assessing the Reproducibility of Previous Human Evaluations in NLP

We report our efforts in identifying a set of previous human evaluations in NLP that would be suitable for a coordinated study examining what makes human evaluations in NLP more/less reproducible. We present our results and findings, which include that just 13\% of papers had (i) sufficiently low barriers to reproduction, and (ii) enough obtainable information, to be considered for reproduction, and that all but one of the experiments we selected for reproduction was discovered to have flaws that made the meaningfulness of conducting a reproduction questionable. As a result, we had to change our coordinated study design from a reproduce approach to a standardise-then-reproduce-twice approach. Our overall (negative) finding that the great majority of human evaluations in NLP is not repeatable and/or not reproducible and/or too flawed to justify reproduction, paints a dire picture, but presents an opportunity for a rethink about how to design and report human evaluations in NLP.

cs.CL↗

arXiv2022

GEMv2: Multilingual NLG Benchmarking in a Single Line of Code

Evaluation in machine learning is usually informed by past choices, for example which datasets or metrics to use. This standardization enables the comparison on equal footing using leaderboards, but the evaluation choices become sub-optimal as better alternatives arise. This problem is especially pertinent in natural language generation which requires ever-improving suites of datasets, metrics, and human evaluation to make definitive claims. To make following best model evaluation practices easier, we introduce GEMv2. The new version of the Generation, Evaluation, and Metrics Benchmark introduces a modular infrastructure for dataset, model, and metric developers to benefit from each others work. GEMv2 supports 40 documented datasets in 51 languages. Models for all datasets can be evaluated online and our interactive data card creation and rendering tools make it easier to add new datasets to the living benchmark.

cs.CL↗

arXiv2022

You Are What You Write: Preserving Privacy in the Era of Large Language Models

Large scale adoption of large language models has introduced a new era of convenient knowledge transfer for a slew of natural language processing tasks. However, these models also run the risk of undermining user trust by exposing unwanted information about the data subjects, which may be extracted by a malicious party, e.g. through adversarial attacks. We present an empirical investigation into the extent of the personal information encoded into pre-trained representations by a range of popular models, and we show a positive correlation between the complexity of a model, the amount of data used in pre-training, and data leakage. In this paper, we present the first wide coverage evaluation and comparison of some of the most popular privacy-preserving algorithms, on a large, multi-lingual dataset on sentiment analysis annotated with demographic information (location, age and gender). The results show since larger and more complex models are more prone to leaking private information, use of privacy-preserving methods is highly desirable. We also find that highly privacy-preserving technologies like differential privacy (DP) can have serious model utility effects, which can be ameliorated using hybrid or metric-DP techniques.

cs.CL↗

arXiv2022

Task2Dial: A Novel Task and Dataset for Commonsense enhanced Task-based Dialogue Grounded in Documents

This paper proposes a novel task on commonsense-enhanced task-based dialogue grounded in documents and describes the Task2Dial dataset, a novel dataset of document-grounded task-based dialogues, where an Information Giver (IG) provides instructions (by consulting a document) to an Information Follower (IF), so that the latter can successfully complete the task. In this unique setting, the IF can ask clarification questions which may not be grounded in the underlying document and require commonsense knowledge to be answered. The Task2Dial dataset poses new challenges: (1) its human reference texts show more lexical richness and variation than other document-grounded dialogue datasets; (2) generating from this set requires paraphrasing as instructional responses might have been modified from the underlying document; (3) requires commonsense knowledge, since questions might not necessarily be grounded in the document; (4) generating requires planning based on context, as task steps need to be provided in order. The Task2Dial dataset contains dialogues with an average $18.15$ number of turns and 19.79 tokens per turn, as compared to 12.94 and 12 respectively in existing datasets. As such, learning from this dataset promises more natural, varied and less template-like system utterances.

cs.CL↗

arXiv2021

CAPE: Context-Aware Private Embeddings for Private Language Learning

Deep learning-based language models have achieved state-of-the-art results in a number of applications including sentiment analysis, topic labelling, intent classification and others. Obtaining text representations or embeddings using these models presents the possibility of encoding personally identifiable information learned from language and context cues that may present a risk to reputation or privacy. To ameliorate these issues, we propose Context-Aware Private Embeddings (CAPE), a novel approach which preserves privacy during training of embeddings. To maintain the privacy of text representations, CAPE applies calibrated noise through differential privacy, preserving the encoded semantic links while obscuring sensitive information. In addition, CAPE employs an adversarial training regime that obscures identified private variables. Experimental results demonstrate that the proposed approach reduces private information leakage better than either single intervention.

cs.CL↗

arXiv2021

Underreporting of errors in NLG output, and what to do about it

We observe a severe under-reporting of the different kinds of errors that Natural Language Generation systems make. This is a problem, because mistakes are an important indicator of where systems should still be improved. If authors only report overall performance metrics, the research community is left in the dark about the specific weaknesses that are exhibited by `state-of-the-art' research. Next to quantifying the extent of error under-reporting, this position paper provides recommendations for error identification, analysis and reporting.

cs.CL↗

arXiv2016

Content Selection in Data-to-Text Systems: A Survey

Data-to-text systems are powerful in generating reports from data automatically and thus they simplify the presentation of complex data. Rather than presenting data using visualisation techniques, data-to-text systems use natural (human) language, which is the most common way for human-human communication. In addition, data-to-text systems can adapt their output content to users' preferences, background or interests and therefore they can be pleasant for users to interact with. Content selection is an important part of every data-to-text system, because it is the module that determines which from the available information should be conveyed to the user. This survey initially introduces the field of data-to-text generation, describes the general data-to-text system architecture and then it reviews the state-of-the-art content selection methods. Finally, it provides recommendations for choosing an approach and discusses opportunities for future research.

cs.CL↗

arXiv2016

Natural Language Generation enhances human decision-making with uncertain information

Decision-making is often dependent on uncertain data, e.g. data associated with confidence scores or probabilities. We present a comparison of different information presentations for uncertain data and, for the first time, measure their effects on human decision-making. We show that the use of Natural Language Generation (NLG) improves decision-making under uncertainty, compared to state-of-the-art graphical-based representation methods. In a task-based study with 442 adults, we found that presentations using NLG lead to 24% better decision-making on average than the graphical presentations, and to 44% better decision-making when NLG is combined with graphics. We also show that women achieve significantly better results when presented with NLG output (an 87% increase on average compared to graphical presentations).

cs.CL↗

arXiv2015

An Ensemble method for Content Selection for Data-to-text Systems

We present a novel approach for automatic report generation from time-series data, in the context of student feedback generation. Our proposed methodology treats content selection as a multi-label classification (MLC) problem, which takes as input time-series data (students' learning data) and outputs a summary of these data (feedback). Unlike previous work, this method considers all data simultaneously using ensembles of classifiers, and therefore, it achieves higher accuracy and F- score compared to meaningful baselines.

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