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Dongmei Zhang

Publications and source records attributed to Dongmei Zhang.

At least 181 records · Page 10Linked to original sources

Incident-aware Duplicate Ticket Aggregation for Cloud Systems

In cloud systems, incidents are potential threats to customer satisfaction and business revenue. When customers are affected by incidents, they often request customer support service (CSS) from the cloud provider by submitting a support ticket. Many tickets could be duplicate as they are reported in a distributed and uncoordinated manner. Thus, aggregating such duplicate tickets is essential for efficient ticket management. Previous studies mainly rely on tickets' textual similarity to detect duplication; however, duplicate tickets in a cloud system could carry semantically different descriptions due to the complex service dependency of the cloud system. To tackle this problem, we propose iPACK, an incident-aware method for aggregating duplicate tickets by fusing the failure information between the customer side (i.e., tickets) and the cloud side (i.e., incidents). We extensively evaluate iPACK on three datasets collected from the production environment of a large-scale cloud platform, Azure. The experimental results show that iPACK can precisely and comprehensively aggregate duplicate tickets, achieving an F1 score of 0.871 ~ 0.935 and outperforming state-of-the-art methods by 12.4% ~ 31.2%.

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Robust Mid-Pass Filtering Graph Convolutional Networks

Graph convolutional networks (GCNs) are currently the most promising paradigm for dealing with graph-structure data, while recent studies have also shown that GCNs are vulnerable to adversarial attacks. Thus developing GCN models that are robust to such attacks become a hot research topic. However, the structural purification learning-based or robustness constraints-based defense GCN methods are usually designed for specific data or attacks, and introduce additional objective that is not for classification. Extra training overhead is also required in their design. To address these challenges, we conduct in-depth explorations on mid-frequency signals on graphs and propose a simple yet effective Mid-pass filter GCN (Mid-GCN). Theoretical analyses guarantee the robustness of signals through the mid-pass filter, and we also shed light on the properties of different frequency signals under adversarial attacks. Extensive experiments on six benchmark graph data further verify the effectiveness of our designed Mid-GCN in node classification accuracy compared to state-of-the-art GCNs under various adversarial attack strategies.

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CoCoSoDa: Effective Contrastive Learning for Code Search

Code search aims to retrieve semantically relevant code snippets for a given natural language query. Recently, many approaches employing contrastive learning have shown promising results on code representation learning and greatly improved the performance of code search. However, there is still a lot of room for improvement in using contrastive learning for code search. In this paper, we propose CoCoSoDa to effectively utilize contrastive learning for code search via two key factors in contrastive learning: data augmentation and negative samples. Specifically, soft data augmentation is to dynamically masking or replacing some tokens with their types for input sequences to generate positive samples. Momentum mechanism is used to generate large and consistent representations of negative samples in a mini-batch through maintaining a queue and a momentum encoder. In addition, multimodal contrastive learning is used to pull together representations of code-query pairs and push apart the unpaired code snippets and queries. We conduct extensive experiments to evaluate the effectiveness of our approach on a large-scale dataset with six programming languages. Experimental results show that: (1) CoCoSoDa outperforms 14 baselines and especially exceeds CodeBERT, GraphCodeBERT, and UniXcoder by 13.3%, 10.5%, and 5.9% on average MRR scores, respectively. (2) The ablation studies show the effectiveness of each component of our approach. (3) We adapt our techniques to several different pre-trained models such as RoBERTa, CodeBERT, and GraphCodeBERT and observe a significant boost in their performance in code search. (4) Our model performs robustly under different hyper-parameters. Furthermore, we perform qualitative and quantitative analyses to explore reasons behind the good performance of our model.

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MM-GNN: Mix-Moment Graph Neural Network towards Modeling Neighborhood Feature Distribution

Graph Neural Networks (GNNs) have shown expressive performance on graph representation learning by aggregating information from neighbors. Recently, some studies have discussed the importance of modeling neighborhood distribution on the graph. However, most existing GNNs aggregate neighbors' features through single statistic (e.g., mean, max, sum), which loses the information related to neighbor's feature distribution and therefore degrades the model performance. In this paper, inspired by the method of moment in statistical theory, we propose to model neighbor's feature distribution with multi-order moments. We design a novel GNN model, namely Mix-Moment Graph Neural Network (MM-GNN), which includes a Multi-order Moment Embedding (MME) module and an Element-wise Attention-based Moment Adaptor module. MM-GNN first calculates the multi-order moments of the neighbors for each node as signatures, and then use an Element-wise Attention-based Moment Adaptor to assign larger weights to important moments for each node and update node representations. We conduct extensive experiments on 15 real-world graphs (including social networks, citation networks and web-page networks etc.) to evaluate our model, and the results demonstrate the superiority of MM-GNN over existing state-of-the-art models.

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Unveiling the Black Box of PLMs with Semantic Anchors: Towards Interpretable Neural Semantic Parsing

The recent prevalence of pretrained language models (PLMs) has dramatically shifted the paradigm of semantic parsing, where the mapping from natural language utterances to structured logical forms is now formulated as a Seq2Seq task. Despite the promising performance, previous PLM-based approaches often suffer from hallucination problems due to their negligence of the structural information contained in the sentence, which essentially constitutes the key semantics of the logical forms. Furthermore, most works treat PLM as a black box in which the generation process of the target logical form is hidden beneath the decoder modules, which greatly hinders the model's intrinsic interpretability. To address these two issues, we propose to incorporate the current PLMs with a hierarchical decoder network. By taking the first-principle structures as the semantic anchors, we propose two novel intermediate supervision tasks, namely Semantic Anchor Extraction and Semantic Anchor Alignment, for training the hierarchical decoders and probing the model intermediate representations in a self-adaptive manner alongside the fine-tuning process. We conduct intensive experiments on several semantic parsing benchmarks and demonstrate that our approach can consistently outperform the baselines. More importantly, by analyzing the intermediate representations of the hierarchical decoders, our approach also makes a huge step toward the intrinsic interpretability of PLMs in the domain of semantic parsing.

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Learning Cooperative Oversubscription for Cloud by Chance-Constrained Multi-Agent Reinforcement Learning

Oversubscription is a common practice for improving cloud resource utilization. It allows the cloud service provider to sell more resources than the physical limit, assuming not all users would fully utilize the resources simultaneously. However, how to design an oversubscription policy that improves utilization while satisfying the some safety constraints remains an open problem. Existing methods and industrial practices are over-conservative, ignoring the coordination of diverse resource usage patterns and probabilistic constraints. To address these two limitations, this paper formulates the oversubscription for cloud as a chance-constrained optimization problem and propose an effective Chance Constrained Multi-Agent Reinforcement Learning (C2MARL) method to solve this problem. Specifically, C2MARL reduces the number of constraints by considering their upper bounds and leverages a multi-agent reinforcement learning paradigm to learn a safe and optimal coordination policy. We evaluate our C2MARL on an internal cloud platform and public cloud datasets. Experiments show that our C2MARL outperforms existing methods in improving utilization ($20\%\sim 86\%$) under different levels of safety constraints.

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Towards Robust Numerical Question Answering: Diagnosing Numerical Capabilities of NLP Systems

Numerical Question Answering is the task of answering questions that require numerical capabilities. Previous works introduce general adversarial attacks to Numerical Question Answering, while not systematically exploring numerical capabilities specific to the topic. In this paper, we propose to conduct numerical capability diagnosis on a series of Numerical Question Answering systems and datasets. A series of numerical capabilities are highlighted, and corresponding dataset perturbations are designed. Empirical results indicate that existing systems are severely challenged by these perturbations. E.g., Graph2Tree experienced a 53.83% absolute accuracy drop against the ``Extra'' perturbation on ASDiv-a, and BART experienced 13.80% accuracy drop against the ``Language'' perturbation on the numerical subset of DROP. As a counteracting approach, we also investigate the effectiveness of applying perturbations as data augmentation to relieve systems' lack of robust numerical capabilities. With experiment analysis and empirical studies, it is demonstrated that Numerical Question Answering with robust numerical capabilities is still to a large extent an open question. We discuss future directions of Numerical Question Answering and summarize guidelines on future dataset collection and system design.

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FormLM: Recommending Creation Ideas for Online Forms by Modelling Semantic and Structural Information

Online forms are widely used to collect data from human and have a multi-billion market. Many software products provide online services for creating semi-structured forms where questions and descriptions are organized by pre-defined structures. However, the design and creation process of forms is still tedious and requires expert knowledge. To assist form designers, in this work we present FormLM to model online forms (by enhancing pre-trained language model with form structural information) and recommend form creation ideas (including question / options recommendations and block type suggestion). For model training and evaluation, we collect the first public online form dataset with 62K online forms. Experiment results show that FormLM significantly outperforms general-purpose language models on all tasks, with an improvement by 4.71 on Question Recommendation and 10.6 on Block Type Suggestion in terms of ROUGE-1 and Macro-F1, respectively.

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Neuron with Steady Response Leads to Better Generalization

Regularization can mitigate the generalization gap between training and inference by introducing inductive bias. Existing works have already proposed various inductive biases from diverse perspectives. However, none of them explores inductive bias from the perspective of class-dependent response distribution of individual neurons. In this paper, we conduct a substantial analysis of the characteristics of such distribution. Based on the analysis results, we articulate the Neuron Steadiness Hypothesis: the neuron with similar responses to instances of the same class leads to better generalization. Accordingly, we propose a new regularization method called Neuron Steadiness Regularization (NSR) to reduce neuron intra-class response variance. Based on the Complexity Measure, we theoretically guarantee the effectiveness of NSR for improving generalization. We conduct extensive experiments on Multilayer Perceptron, Convolutional Neural Networks, and Graph Neural Networks with popular benchmark datasets of diverse domains, which show that our Neuron Steadiness Regularization consistently outperforms the vanilla version of models with significant gain and low additional computational overhead.

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PLOG: Table-to-Logic Pretraining for Logical Table-to-Text Generation

Logical table-to-text generation is a task that involves generating logically faithful sentences from tables, which requires models to derive logical level facts from table records via logical inference. It raises a new challenge on the logical-level content planning of table-to-text models. However, directly learning the logical inference knowledge from table-text pairs is very difficult for neural models because of the ambiguity of natural language and the scarcity of parallel data. Hence even large-scale pre-trained language models present low logical fidelity on logical table-to-text. In this work, we propose a PLOG (Pretrained Logical Form Generator) framework to improve the generation fidelity. Specifically, PLOG is first pretrained on a table-to-logic-form generation (table-to-logic) task, then finetuned on downstream table-to-text tasks. The formal definition of logical forms enables us to collect large amount of accurate logical forms from tables without human annotation. In addition, PLOG can learn logical inference from table-logic pairs much more definitely than from table-text pairs. To evaluate our model, we further collect a controlled logical table-to-text dataset CONTLOG based on an existing dataset. On two benchmarks, LOGICNLG and CONTLOG, PLOG outperforms strong baselines by a large margin on the logical fidelity, demonstrating the effectiveness of table-to-logic pretraining.

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Towards Natural Language-Based Visualization Authoring

A key challenge to visualization authoring is the process of getting familiar with the complex user interfaces of authoring tools. Natural Language Interface (NLI) presents promising benefits due to its learnability and usability. However, supporting NLIs for authoring tools requires expertise in natural language processing, while existing NLIs are mostly designed for visual analytic workflow. In this paper, we propose an authoring-oriented NLI pipeline by introducing a structured representation of users' visualization editing intents, called editing actions, based on a formative study and an extensive survey on visualization construction tools. The editing actions are executable, and thus decouple natural language interpretation and visualization applications as an intermediate layer. We implement a deep learning-based NL interpreter to translate NL utterances into editing actions. The interpreter is reusable and extensible across authoring tools. The authoring tools only need to map the editing actions into tool-specific operations. To illustrate the usages of the NL interpreter, we implement an Excel chart editor and a proof-of-concept authoring tool, VisTalk. We conduct a user study with VisTalk to understand the usage patterns of NL-based authoring systems. Finally, we discuss observations on how users author charts with natural language, as well as implications for future research.

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RACE: Retrieval-Augmented Commit Message Generation

Commit messages are important for software development and maintenance. Many neural network-based approaches have been proposed and shown promising results on automatic commit message generation. However, the generated commit messages could be repetitive or redundant. In this paper, we propose RACE, a new retrieval-augmented neural commit message generation method, which treats the retrieved similar commit as an exemplar and leverages it to generate an accurate commit message. As the retrieved commit message may not always accurately describe the content/intent of the current code diff, we also propose an exemplar guider, which learns the semantic similarity between the retrieved and current code diff and then guides the generation of commit message based on the similarity. We conduct extensive experiments on a large public dataset with five programming languages. Experimental results show that RACE can outperform all baselines. Furthermore, RACE can boost the performance of existing Seq2Seq models in commit message generation.

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AniVis: Generating Animated Transitions Between Statistical Charts with a Tree Model

Animated transitions help viewers understand changes between related visualizations. To clearly present the underlying relations between statistical charts, animation authors need to have a high level of expertise and a considerable amount of time to describe the relations with reasonable animation stages. We present AniVis, an automated approach for generating animated transitions to demonstrate the changes between two statistical charts. AniVis models each statistical chart into a tree-based structure. Given an input chart pair, the differences of data and visual properties of the chart pair are formalized as tree edit operations. The edit operations can be mapped to atomic transition units. Through this approach, the animated transition between two charts can be expressed as a set of transition units. Then, we conduct a formative study to understand people's preferences for animation sequences. Based on the study, we propose a set of principles and a sequence composition algorithm to compose the transition units into a meaningful animation sequence. Finally, we synthesize these units together to deliver a smooth and intuitive animated transition between charts. To test our approach, we present a prototype system and its generated results to illustrate the usage of our framework. We perform a comparative study to assess the transition sequence derived from the tree model. We further collect qualitative feedback to evaluate the effectiveness and usefulness of our method.

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Reflection of Thought: Inversely Eliciting Numerical Reasoning in Language Models via Solving Linear Systems

Numerical reasoning over natural language has been a long-standing goal for the research community. However, cutting-edge language models have proven difficult to reliably generalize to a broad range of numbers, although they have shown proficiency in reasoning over common and simple numbers. In this paper, we propose a novel method to elicit and exploit the numerical reasoning knowledge hidden in pre-trained language models using simple anchor numbers. Concretely, we first leverage simple numbers as anchors to probe the implicitly inferred arithmetic expressions from language models, and then explicitly apply the expressions on complex numbers to get corresponding answers. To inversely elicit arithmetic expressions, we transform and formulate the task as an analytically solvable linear system. Experimental results on several numerical reasoning benchmarks demonstrate that our approach significantly improves numerical reasoning capabilities of existing LMs. More importantly, our approach is training-free and simply works in the inference phase, making it highly portable and achieving consistent performance benefits across a variety of language models (GPT-3, T5, BART, etc) in all zero-shot, few-shot, and fine-tuning scenarios.

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Make Heterophily Graphs Better Fit GNN: A Graph Rewiring Approach

Graph Neural Networks (GNNs) are popular machine learning methods for modeling graph data. A lot of GNNs perform well on homophily graphs while having unsatisfactory performance on heterophily graphs. Recently, some researchers turn their attention to designing GNNs for heterophily graphs by adjusting the message passing mechanism or enlarging the receptive field of the message passing. Different from existing works that mitigate the issues of heterophily from model design perspective, we propose to study heterophily graphs from an orthogonal perspective by rewiring the graph structure to reduce heterophily and making the traditional GNNs perform better. Through comprehensive empirical studies and analysis, we verify the potential of the rewiring methods. To fully exploit its potential, we propose a method named Deep Heterophily Graph Rewiring (DHGR) to rewire graphs by adding homophilic edges and pruning heterophilic edges. The detailed way of rewiring is determined by comparing the similarity of label/feature-distribution of node neighbors. Besides, we design a scalable implementation for DHGR to guarantee high efficiency. DHRG can be easily used as a plug-in module, i.e., a graph pre-processing step, for any GNNs, including both GNN for homophily and heterophily, to boost their performance on the node classification task. To the best of our knowledge, it is the first work studying graph rewiring for heterophily graphs. Extensive experiments on 11 public graph datasets demonstrate the superiority of our proposed methods.

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Enhanced Fairness Testing via Generating Effective Initial Individual Discriminatory Instances

Fairness testing aims at mitigating unintended discrimination in the decision-making process of data-driven AI systems. Individual discrimination may occur when an AI model makes different decisions for two distinct individuals who are distinguishable solely according to protected attributes, such as age and race. Such instances reveal biased AI behaviour, and are called Individual Discriminatory Instances (IDIs). In this paper, we propose an approach for the selection of the initial seeds to generate IDIs for fairness testing. Previous studies mainly used random initial seeds to this end. However this phase is crucial, as these seeds are the basis of the follow-up IDIs generation. We dubbed our proposed seed selection approach I&D. It generates a large number of initial IDIs exhibiting a great diversity, aiming at improving the overall performance of fairness testing. Our empirical study reveal that I&D is able to produce a larger number of IDIs with respect to four state-of-the-art seed generation approaches, generating 1.68X more IDIs on average. Moreover, we compare the use of I&D to train machine learning models and find that using I&D reduces the number of remaining IDIs by 29% when compared to the state-of-the-art, thus indicating that I&D is effective for improving model fairness

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Learning Rate Perturbation: A Generic Plugin of Learning Rate Schedule towards Flatter Local Minima

Learning rate is one of the most important hyper-parameters that has a significant influence on neural network training. Learning rate schedules are widely used in real practice to adjust the learning rate according to pre-defined schedules for fast convergence and good generalization. However, existing learning rate schedules are all heuristic algorithms and lack theoretical support. Therefore, people usually choose the learning rate schedules through multiple ad-hoc trials, and the obtained learning rate schedules are sub-optimal. To boost the performance of the obtained sub-optimal learning rate schedule, we propose a generic learning rate schedule plugin, called LEArning Rate Perturbation (LEAP), which can be applied to various learning rate schedules to improve the model training by introducing a certain perturbation to the learning rate. We found that, with such a simple yet effective strategy, training processing exponentially favors flat minima rather than sharp minima with guaranteed convergence, which leads to better generalization ability. In addition, we conduct extensive experiments which show that training with LEAP can improve the performance of various deep learning models on diverse datasets using various learning rate schedules (including constant learning rate).

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ASTA: Learning Analytical Semantics over Tables for Intelligent Data Analysis and Visualization

Intelligent analysis and visualization of tables use techniques to automatically recommend useful knowledge from data, thus freeing users from tedious multi-dimension data mining. While many studies have succeeded in automating recommendations through rules or machine learning, it is difficult to generalize expert knowledge and provide explainable recommendations. In this paper, we present the recommendation of conditional formatting for the first time, together with chart recommendation, to exemplify intelligent table analysis. We propose analytical semantics over tables to uncover common analysis pattern behind user-created analyses. Here, we design analytical semantics by separating data focus from user intent, which extract the user motivation from data and human perspective respectively. Furthermore, the ASTA framework is designed by us to apply analytical semantics to multiple automated recommendations. ASTA framework extracts data features by designing signatures based on expert knowledge, and enables data referencing at field- (chart) or cell-level (conditional formatting) with pre-trained models. Experiments show that our framework achieves recall at top 1 of 62.86% on public chart corpora, outperforming the best baseline about 14%, and achieves 72.31% on the collected corpus ConFormT, validating that ASTA framework is effective in providing accurate and explainable recommendations.

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